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Remote Live Chat Agent Jobs in Indiana (NOW HIRING)

... and communities live healthier, one meaningful connection at a time. The Role As Paid Media ... Adaptable change agent comfortable with evolving organizational structures. * Decisive operator who ...

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Remote Live Chat Agent information

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How much do remote live chat agent jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for remote live chat agent in Indiana is $20.62, according to ZipRecruiter salary data. Most workers in this role earn between $12.17 and $23.89 per hour, depending on experience, location, and employer.

What is a remote live chat agent?

A Remote Live Chat Agent is responsible for assisting customers via live chat, providing support, answering inquiries, and troubleshooting issues in real time. This role typically involves handling multiple conversations at once, maintaining a professional and friendly tone, and ensuring customer satisfaction. Agents usually work from home, requiring a reliable internet connection and strong typing skills. Many positions offer flexible hours, making it a great option for those looking for remote work opportunities.

What does a remote live chat agent do?

A typical day as a Remote Live Chat Agent involves logging in to the company's chat platform, responding to questions from customers in real time, and resolving issues effectively and efficiently. You may be required to manage several chat conversations simultaneously while maintaining a friendly and professional tone. Collaboration with other team members or departments often occurs virtually through chat or email to escalate complex issues or gather information. Success in this role depends on quick thinking, adaptability, and delivering a positive customer experience throughout each interaction.

What are the key skills and qualifications needed to thrive in the remote live chat agent position, and why are they important?

To thrive as a Remote Live Chat Agent, you need strong written communication skills, problem-solving abilities, and typically at least a high school diploma or equivalent. Familiarity with customer support platforms, CRM software, and live chat systems is often required, and some companies may value certifications in customer service. Empathy, patience, and the ability to multitask effectively help agents provide excellent support while handling multiple chats concurrently. These skills ensure customer concerns are addressed promptly and professionally, which is crucial for maintaining customer satisfaction and loyalty.

Are remote live chat agent jobs real?

Remote live chat agent jobs are legitimate positions where individuals provide customer support through online chat platforms. These roles often require good communication skills, familiarity with chat software, and the ability to work independently from home. Many companies hire for such positions, making them a valid employment option for remote work seekers.

How do you become a remote live chat agent?

To become a remote live chat agent, candidates typically need strong communication skills, basic computer proficiency, and the ability to handle multiple chats simultaneously. Many employers require a high school diploma or equivalent, and some prefer prior customer service experience or familiarity with chat software tools. Training is often provided by the employer to familiarize new agents with company policies and chat platforms.

How much do remote live chat agents get paid?

Remote live chat agents typically earn between $12 and $20 per hour, depending on experience, industry, and company. Some roles may offer additional incentives or bonuses for performance, and familiarity with chat software can be advantageous.

What are the most commonly searched types of Live Chat Agent jobs in Indiana?

The most popular types of Live Chat Agent jobs in Indiana are:

What are popular job titles related to Remote Live Chat Agent jobs in Indiana?

For Remote Live Chat Agent jobs in Indiana, the most frequently searched job titles are:

What cities in Indiana are hiring for Remote Live Chat Agent jobs?

Cities in Indiana with the most Remote Live Chat Agent job openings:

Infographic showing various Remote Live Chat Agent job openings in Indiana as of August 2026, with employment types broken down into 87% Full Time, and 13% Part Time. Highlights an 100% Remote job distribution, with an average salary of $42,891 per year, or $20.6 per hour.

Machine Learning Engineer New Grad 2024-2025 -Remote

Quora

Indianapolis, IN • Remote

$51.76 - $77.74/hr

Full-time

Medical, Dental, Vision, PTO

Re-posted 15 days ago


Job description

About Quora:

Quora’s mission is to grow and share the world’s knowledge. To do so, we have two knowledge sharing products:

  • Quora: a global knowledge sharing platform with over 400M monthly unique visitors, bringing people together to share insights on various topics and providing a unique platform to learn and connect with others.
  • Poe: a platform providing millions of global users with one place to chat, explore and build with a wide variety of AI language models (bots), including o3, o4-mini, Claude 3.7 Sonnet, GPT Image 1 and more. As AI capabilities rapidly advance, Poe provides a single platform to instantly integrate and utilize these new models.

Behind these products are passionate, collaborative, and high-performing global teams. We have a culture rooted in transparency, idea-sharing, and experimentation that allows us to celebrate success and grow together through meaningful work. Join us on this journey to create a positive impact and make a significant change in the world.

This role will be working on our Poe product.

About the Team and Role:

Our small engineering team works on challenging problems every day. We have a culture that's rooted in constantly learning and improving, and our engineers are encouraged to think big and experiment with new ideas. Using continuous deployment, we quickly see our changes in the product and make fast iterations. Our engineers focus on creating polished products and writing high quality code by designing APIs and abstractions that are extensible and maintainable. Everyone on the engineering team has a huge impact on our product and our company.

At Poe, we use Machine Learning in various parts of the product - bot routing, agent flow, code editing, RAG, etc. Our team of Machine Learning Engineers have high impact by advancing the current Machine Learning systems, building performant and reliable LLM applications and collaborating with our product team to uncover new opportunities to the Poe product. You will also play a key role in developing tools and abstractions that our other developers would build on top of.

Responsibilities:
  • Improve our existing Machine Learning systems using your expertise
  • Identify new opportunities to apply Machine Learning to different parts of the Poe product
  • Work with other engineers to implement algorithms and systems in an efficient way
  • Take end-to-end ownership of Machine Learning systems -- from prototyping, data pipelines and training, to realtime LLM application at scale
Minimum Requirements:
  • Ability to be available for meetings and impromptu communication during Quora's “coordination hours" (Mon-Fri: 9am-3pm Pacific Time)
  • A 2024 or 2025 graduate with or pursuing a B.S., M.S., or Ph.D. in Computer Science, Engineering or a related technical field
  • Strong understanding of mathematical foundations of Machine Learning algorithms
  • Experience of transformer models and LLM applications
  • Strong knowledge of Python or C++, or the ability to learn them quickly
  • A passion for learning and always improving yourself and the team around you
Preferred Requirements:
  • Previous software engineering experience via an internship, work experience, or coding competition
  • Previous industry experience working on natural language processing, language modeling, etc.
  • Passion for Quora's mission and goals

At Quora, we value diversity and inclusivity and welcome individuals from all backgrounds, including marginalized or underrepresented groups in tech, to apply for our job openings. We encourage all candidates who share a passion for growing the world’s knowledge, even those who may not strictly meet all the preferred requirements, to apply, as we know that a diverse range of perspectives can have a significant impact on our products and our culture.

Additional Information:

We are accepting applications on an ongoing basis.

Quora offers a wide range of benefits including medical/dental/vision coverage, equity refreshers, remote work reimbursement, paid time off, employee assistance programs, and more. Benefits are country-specific and may vary. For more information on benefits, visit this link: https://www.careers.quora.com/benefits

There are many factors that will determine the starting pay, including but not limited to experience, location, education, and business needs.

  • US candidates only: For US based applicants, the salary range is $107,660 - $161,700 USD + equity + benefits.
  • Canada candidates only: For Toronto and Vancouver based applicants, the salary range is $139,979 - $168,193 CAD + equity + benefits. For all other locations in Canada, the salary range is $130,647 - $156,980 CAD + equity + benefits.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Job Applicant Privacy Notice: https://www.careers.quora.com/applicant-privacy-notice

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