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Remote Listener Jobs in Quebec (NOW HIRING)

Lifeworks

Senior Analyst pension

Montreal, QC · On-site +1

... fully remote Enjoying a flexible schedule and a comprehensive benefits program Your ... Build clients' satisfaction by listening to their needs and responding to their various requests ...

National Bank

Analyst

Montreal, QC · On-site +1

Our flexible environment encourages remote work based on operational needs, and our culture values ... We actively listen to employees' ideas. Whether through our surveys or programs, regular feedback ...

Vosker

Analyst, Production planning

Montreal, QC · On-site +1

Company Description VOSKER is a North American leader in remote area surveillance. Every day, we're ... Interpersonal skills: excellent communication, active listening, and strong negotiation skills.

MaintainX

Senior Solutions Consultant

Montreal, QC · Remote

CA$150/day

Interpersonal and listening skills. * Insanely detail-oriented and organized. * Effective problem ... Ability to perform in a remote work setting. What's in it for you: * Competitive salary and ...

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All JobsRemote Listener JobsRemote Listener Jobs in Quebec

Remote Listener information

See Quebec salary details

$21K

$83K

$175K

How much do remote listener jobs pay per year?

As of Jun 11, 2026, the average yearly pay for remote listener in Quebec is $82,952.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,500.00 and $110,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Remote Listener position, and why are they important?

To thrive as a Remote Listener, you need excellent active listening skills, strong empathy, and the ability to communicate clearly and non-judgmentally across digital platforms. Familiarity with secure communication tools, basic CRM systems, and occasionally teleconferencing software is helpful, and some roles may prefer certification in counseling or customer support. Standout soft skills include discretion, patience, trustworthiness, and a genuine desire to support and understand others remotely. These abilities ensure clients or users feel heard and respected, building trust and enhancing the effectiveness of remote support services.

What does a typical workday look like for a Remote Listener?

A typical day for a Remote Listener involves connecting with clients or users via phone, chat, or video platforms, providing a supportive and attentive presence. You may work independently or as part of a larger remote support team, participating in virtual team meetings and check-ins as needed. The role often includes documenting interactions, maintaining confidentiality, and collaborating with supervisors or mental health professionals for guidance on complex cases. Flexibility is key, as schedules may include evenings or weekends to best serve the needs of those reaching out. The position is typically home-based, with ongoing support and regular training to help you refine your listening and communication skills.

What is a Remote Listener job?

A Remote Listener is someone who actively listens to conversations, recordings, or live audio streams, often for quality assurance, customer service evaluation, research, or therapeutic purposes. This role requires strong attention to detail, confidentiality, and good communication skills. Remote Listeners may work in industries like market research, mental health support, or call center monitoring. Tasks can include transcribing conversations, providing feedback, or analyzing speech patterns. It's a flexible, work-from-home position that typically requires a reliable internet connection and sometimes specific software.

What are popular job titles related to Remote Listener jobs in Quebec? For Remote Listener jobs in Quebec, the most frequently searched job titles are:
What job categories do people searching Remote Listener jobs in Quebec look for? The top searched job categories for Remote Listener jobs in Quebec are:
What cities in Quebec are hiring for Remote Listener jobs? Cities in Quebec with the most Remote Listener job openings:
Remote Listener jobs near you
Infographic showing various Remote Listener job openings in Quebec as of June 2026, with employment types broken down into 82% Full Time, 6% Part Time, and 12% Contract. Highlights an 6% Hybrid, and 94% Remote job distribution, with an average salary of $82,952 per year, or $39.9 per hour.
KCS (Knowledge Centered Service) Enablement Expert

KCS (Knowledge Centered Service) Enablement Expert

MariaDB plc

Montreal, QC • On-site, Remote

Contractor

Posted 14 hours ago

Job description

MariaDB is making a big impact on the world. Whether you're checking your bank account, buying a coffee, shopping online, making a phone call, listening to music, taking out a loan or ordering takeout – MariaDB is the backbone of applications used everyday. Companies small and large, including 75% of the Fortune 500, run MariaDB, touching the lives of billions of people. With massive reach through Linux distributions, enterprise deployments and public clouds, MariaDB is uniquely positioned as the leading database for modern application development.

The Opportunity

We're looking for a KCS Enablement Specialist in a contract position with a passion for knowledge sharing and technical enablement to champion Knowledge-Centered Service (KCS®) practices across our open-source database support organization. In this role, you'll be responsible for enabling support, engineering, and community teams to effectively capture and share knowledge that supports faster issue resolution, improves customer experience, and empowers our user community. You will work closely with support engineers, technical writers, DBAs, and community contributors to embed a knowledge-first culture that aligns with the unique demands of the open-source ecosystem.

Responsibilities

KCS Program Enablement

  • Champion the adoption of KCS v6 practices across technical support and field engineering teams.
  • Design and deliver KCS onboarding, role-based training, and continuous education programs.
  • Support KCS Contributor, Publisher, and Coach development paths.

Knowledge Workflow Optimization

  • Establish and streamline workflows for knowledge capture during support and engineering interactions.
  • Align tooling (e.g., ticketing and knowledge base systems) with KCS practices to support seamless content creation and reuse.
  • Identify gaps and pain points in current knowledge sharing processes and propose improvements.

Quality & Governance

  • Monitor the health of the knowledge base: article relevance, reuse, accuracy, and findability.
  • Collaborate with DB experts and support leads to ensure content reflects current open-source database best practices.
  • Establish quality standards and review processes specific to database content (e.g., troubleshooting, performance tuning, replication issues).

Metrics & Insights

  • Track and report KCS metrics (e.g., article reuse, contribution rates, time to publish, self-service success).
  • Deliver insights on adoption progress and impact on support KPIs (case deflection, resolution time, CSAT).

Collaboration

  • Partner with documentation, product, and community teams to align knowledge efforts across channels (internal KB, public docs, forums, GitHub).
  • Work with contributors from the open-source community to ensure knowledge is shared back when appropriate

Qualifications

  • 3+ years of experience in technical support enablement, knowledge management, or support operations in a technical or open-source environment.
  • Strong knowledge of KCS v6 methodology (KCS Practices or Coach certification preferred).
  • Exposure to open-source databases such as PostgreSQL, MySQL, MariaDB, MongoDB, or similar.
  • Experience with knowledge management platforms (e.g., Confluence, Salesforce Knowledge, ServiceNow, Guru).
  • Proven ability to deliver effective training and coaching to technical teams.
  • Excellent communication, facilitation, and project coordination skills.

Bonus Experience and Skills

  • Direct contributions to or experience working with open-source communities.
  • Hands-on experience with database troubleshooting, architecture, or performance tuning.
  • Experience leading KCS programs in fast-growing SaaS or open-source organizations.
  • Familiarity with DevOps workflows, CI/CD, or containerized database deployments.

Location

Remote - Canada – Hybrid (Open to fully remote for exceptional applicants)

What's in It for You?

Impact the world of technology by pushing the boundaries of technology and business models, working at MariaDB. Be part of a game-changing organization that encourages outside-the-box thinking, values empowerment, and is truly shaping the future of the software industry. You'll be collaborating with high-caliber colleagues around the world, offering unparalleled learning and growth opportunities.

How to Apply

If you are interested in this position, please submit your application along with your CV/Resume through our ATS Greenhouse on our MariaDB Careers site.

  • At MariaDB we celebrate the diverse experiences and perspectives of our employees because this drives innovation and success. MariaDB is an equal opportunity employer dedicated to creating a welcoming and inclusive workplace for everyone.
  • MariaDB does not sponsor work visas or relocation.
  • MariaDB is committed to providing accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.
  • MariaDB will not accept agency resumes without a prior contractual agreement with HR. Please do not forward resumes to any recruiting alias or employee directly. MariaDB is not responsible for paying any fees associated with any unsolicited submitted CV/Resumes.