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Remote Listener Jobs in Kentucky (NOW HIRING)

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Remote Listener information

What are the key skills and qualifications needed to thrive in the Remote Listener position, and why are they important?

To thrive as a Remote Listener, you need excellent active listening skills, strong empathy, and the ability to communicate clearly and non-judgmentally across digital platforms. Familiarity with secure communication tools, basic CRM systems, and occasionally teleconferencing software is helpful, and some roles may prefer certification in counseling or customer support. Standout soft skills include discretion, patience, trustworthiness, and a genuine desire to support and understand others remotely. These abilities ensure clients or users feel heard and respected, building trust and enhancing the effectiveness of remote support services.

What does a typical workday look like for a Remote Listener?

A typical day for a Remote Listener involves connecting with clients or users via phone, chat, or video platforms, providing a supportive and attentive presence. You may work independently or as part of a larger remote support team, participating in virtual team meetings and check-ins as needed. The role often includes documenting interactions, maintaining confidentiality, and collaborating with supervisors or mental health professionals for guidance on complex cases. Flexibility is key, as schedules may include evenings or weekends to best serve the needs of those reaching out. The position is typically home-based, with ongoing support and regular training to help you refine your listening and communication skills.

What is a Remote Listener job?

A Remote Listener is someone who actively listens to conversations, recordings, or live audio streams, often for quality assurance, customer service evaluation, research, or therapeutic purposes. This role requires strong attention to detail, confidentiality, and good communication skills. Remote Listeners may work in industries like market research, mental health support, or call center monitoring. Tasks can include transcribing conversations, providing feedback, or analyzing speech patterns. It's a flexible, work-from-home position that typically requires a reliable internet connection and sometimes specific software.

What are the most commonly searched types of Listener jobs in Kentucky? The most popular types of Listener jobs in Kentucky are:
What are popular job titles related to Remote Listener jobs in Kentucky? For Remote Listener jobs in Kentucky, the most frequently searched job titles are:
What job categories do people searching Remote Listener jobs in Kentucky look for? The top searched job categories for Remote Listener jobs in Kentucky are:
What cities in Kentucky are hiring for Remote Listener jobs? Cities in Kentucky with the most Remote Listener job openings:
Remote Listener jobs near you
Infographic showing various Remote Listener job openings in Kentucky as of July 2026, with employment types broken down into 2% Locum Tenens, 72% Full Time, 23% Part Time, 1% Temporary, and 2% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution.

Remote Customer Care Opportunities

1-800-Flowers Family of Brands

Bowling Green, KY • On-site, Remote

$15.25/hr

Full-time

Posted 17 days ago

Job description

Join Our Customer Care Team From Home!
Are you a compassionate person who thrives on connecting with others and resolving their issues with empathy? Do you enjoy helping people, solving problems, staying organized, and creating positive experiences? If so, we want to talk to you!
At 1-800-FLOWERS.COM, Inc., our Customer Care teams play an important role in helping customers celebrate, connect, and express themselves through our family of brands.
We are looking for customer-focused individuals interested in a variety of remote Customer Care opportunities. Depending on the position and business needs, you could be assisting customers directly, supporting corporate and VIP clients, processing orders, gathering important order information, responding to customer inquiries, or working behind the scenes to ensure every order is completed accurately and efficiently.
What You Could Be Doing
Opportunities within our Remote Customer Care teams may include:
  • Assisting customers through inbound and outbound phone calls, email, and other communication channels.
  • Listening to customer needs, answering questions, resolving concerns, and providing helpful solutions with empathy and professionalism.
  • Supporting customers with order placement, order updates, account questions, and other service needs.
  • Processing consumer, corporate, and business gifting orders accurately and efficiently.
  • Gathering important information such as payment details, recipient addresses, gift messages, shipping dates, and other order requirements.
  • Supporting corporate, VIP, and business customers with their gifting and order management needs.
  • Entering orders, creating invoices, updating customer information, and maintaining accurate records in company systems.
  • Following up with customers to obtain missing information and ensure orders are completed on time.
  • Partnering with internal teams and leadership to resolve issues and provide a seamless customer experience.
  • Managing multiple tasks and priorities while maintaining accuracy, quality, and productivity.
  • Using technology and internal systems to document customer interactions, process orders, and manage customer requests.
  • Identifying opportunities to recommend products or services that may better meet a customer's needs.
  • Contributing to a collaborative remote team environment focused on helping customers and delivering exceptional service.

What We're Looking For
We are looking for people who are passionate about helping others and comfortable working in a fast-paced environment. Successful candidates may have:
  • A high school diploma or equivalent.
  • Previous customer service, call center, administrative, order processing, data entry, retail, hospitality, or related experience.
  • Strong verbal and written communication skills.
  • A customer-first mindset and the ability to communicate with patience, empathy, and professionalism.
  • Strong attention to detail and a commitment to accuracy.
  • The ability to listen carefully, ask questions, and identify what customers need.
  • Strong organizational and time management skills.
  • The ability to multitask and shift between different responsibilities throughout the day.
  • Comfort learning and using computer systems, internet-based applications, and Microsoft Office programs.
  • The ability to work independently while remaining connected and engaged with a remote team.
  • A positive, flexible attitude and willingness to learn.
  • The ability to successfully complete required training and meet established attendance, quality, productivity, and performance expectations.

Working Remotely
Because these opportunities are remote, candidates must have a dedicated workspace and reliable internet service that meets the requirements of the specific position.
Depending on the role, employees may be required to provide or have access to a compatible Windows or Apple desktop or laptop computer, a USB headset with microphone, two monitors or screens, a keyboard and mouse, a working cellphone, and other equipment necessary to perform the position successfully.
Specific technology and equipment requirements will be discussed during the hiring process.
The expected hourly rate for this position is $15.25. The actual compensation will be determined by experience and other factors permitted by the law.
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