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Remote Linux Support Jobs in Sunnyvale, CA (NOW HIRING)

Xage Security

Senior Backend Engineer

Palo Alto, CA · Remote

$150K - $180K/yr

... Remote Access Named in Forrester research on Operation Technology Security Solutions, and ... Provide ongoing support and improve the system health and reliability. * Stay up-to-date with ...

Mercor

ML Research Engineer - PhD

San Francisco, CA · Remote

$75 - $90/hr

Remote Commitment: 20+ hours/week Role Responsibilities * Attempt open-ended machine learning ... Work independently in a sandboxed Linux environment with internet access. * Use preferred tools ...

ServiceNow

Senior Staff Database Engineer

Santa Clara, CA · On-site +1

$165K - $289K/yr

In this role you will support the infrastructure by learning the platform from end to end. What you ... Strong Unix/Linux skills -- file system navigation, permissions, process management, performance ...

ServiceNow

Senior Staff Database Engineer

Santa Clara, CA · On-site +1

$165K - $289K/yr

In this role you will support the infrastructure by learning the platform from end to end. What you ... Strong Unix/Linux skills - file system navigation, permissions, process management, performance ...

ServiceNow

Senior Staff Database Engineer

Santa Clara, CA · On-site +1

$165K - $289K/yr

In this role you will support the infrastructure by learning the platform from end to end. What you ... Strong Unix/Linux skills - file system navigation, permissions, process management, performance ...

Intuitive

Staff Software Build Engineer

Sunnyvale, CA · Remote

Experience with Yocto-based toolchains and embedded Linux build workflows. * Exposure to REAPI-compatible execution backends and remote build infrastructure. * Experience supporting safety-critical ...

IDT

Senior/Lead VoIP (Asterisk) Engineer

San Jose, CA · On-site +1

Work with Linux systems (systemd, networking, tuning, kernel parameters). * Work with Asterisk in ... Remote work as b2b contractor or on-site/hybrid employment (Belarus-Moldova) work opportunity!

Cypress HCM

OpenStack Administrator

Santa Clara, CA · Remote

Fully Remote * Duration: 3 months Job Overview * We are seeking an experienced OpenStack ... Support bare metal provisioning and virtualization with KVM and VMware ESXi. * Provision storage ...

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Showing results 41-60

All JobsLinux Support JobsRemote Linux Support JobsRemote Linux Support Jobs in Sunnyvale, CA

Remote Linux Support information

See Sunnyvale, CA salary details

$82.7K

$174.6K

$203K

How much do remote linux support jobs pay per year?

As of Aug 15, 2026, the average yearly pay for remote linux support in Sunnyvale, CA is $174,580.00, according to ZipRecruiter salary data. Most workers in this role earn between $179,000.00 and $196,600.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in remote Linux support?

To thrive as a Remote Linux Support professional, you need a solid understanding of Linux operating systems, command-line proficiency, troubleshooting skills, and experience with system administration. Familiarity with tools like SSH, scripting languages (such as Bash or Python), ticketing systems, and certifications like CompTIA Linux+ or Red Hat Certified System Administrator are often advantageous. Strong communication, problem-solving abilities, and self-motivation are key soft skills for remote work and effective customer interactions. These skills ensure you can efficiently diagnose and resolve technical issues while providing reliable support to clients in a distributed environment.

What is a remote Linux support?

A Remote Linux Support job involves assisting users, administrators, or businesses with Linux-based systems from a remote location. Responsibilities typically include troubleshooting issues, managing servers, performing system updates, and ensuring security compliance. Support may be provided via email, chat, or remote desktop tools. This role requires expertise in Linux distributions, command-line operations, and networking. It is commonly found in IT support teams, managed service providers, and cloud infrastructure companies.

What does a typical day look like for someone working in remote Linux support?

A typical day in Remote Linux Support involves monitoring servers, responding to customer or internal support tickets, diagnosing system issues, and implementing solutions, often through secure remote connections. You'll spend time communicating with team members and end users via email, chat, or video calls to clarify issues and provide guidance. Some tasks may also include performing regular system updates, backups, and documentation. This role requires proactive time management as you may be handling multiple requests or incidents simultaneously, all while ensuring high levels of customer satisfaction.

What are popular job titles related to Remote Linux Support jobs in Sunnyvale, CA?

For Remote Linux Support jobs in Sunnyvale, CA, the most frequently searched job titles are:

What job categories do people searching Remote Linux Support jobs in Sunnyvale, CA look for?

The top searched job categories for Remote Linux Support jobs in Sunnyvale, CA are:

What cities near Sunnyvale, CA are hiring for Remote Linux Support jobs?

Cities near Sunnyvale, CA with the most Remote Linux Support job openings:

Remote Linux Support jobs near you
Infographic showing various Remote Linux Support job openings in Sunnyvale, CA as of August 2026, with employment types broken down into 73% Full Time, 13% Part Time, and 14% Contract. Highlights an 100% Remote job distribution, with an average salary of $174,580 per year, or $83.9 per hour.

Customer Reliability Engineer

Andromeda Cluster, Inc

San Francisco, CA • On-site, Remote

$120K - $152K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 24 days ago

Job description

Customer Reliability Engineer
Location: Remote/SF-Hybrid • Full-Time
About Andromeda
Andromeda gives AI companies access to the kind of scaled compute once reserved for hyperscalers. Our platform connects 100+ AI customers to 50+ global providers, with billions of GPU-hours supported, and those numbers are all rapidly growing. We combine enterprise-grade reliability with the speed and economics of an open market, serving teams running everything from large-scale training to production inference.
Nat Friedman (former CEO of GitHub) and Daniel Gross (former head of AI at Apple, YC partner) started Andromeda in 2023 with a single GPU cluster. It filled almost immediately. Three years later, we're a $1.5B company, profitable since day one, with a Series A from Paradigm to scale the platform globally. The global flow of compute is already a multi-trillion dollar market, and our team is building the infrastructure that enables it to continue to scale.
The problem is deceptively hard. Not all compute is equal: interconnect, networking, OEM, firmware, and cluster age all vary across providers, and the differences matter at scale. Our platform benchmarks and validates capacity, takes positions, structures contracts, and operates clusters globally, delivering a consistent product regardless of where it runs. No one else has built this layer, and the AI industry can't scale without it.
The Role
Our customers run large AI training and inference workloads on GPU clusters we source from providers worldwide. When a node goes dark or a job dies eight hours into a run, the Customer Reliability Engineer is who they hear from, and who gets it sorted.
The job has three parts. You triage incoming issues and debug them at the Linux and Kubernetes layer. You work provider-side to figure out whose fault something actually is and push external providers to fix it. And you build the monitoring and scripts that catch problems before a customer has to tell us.
You need to be comfortable in a Linux shell and know how Kubernetes works. You don't need GPU or HPC experience. Most people pick that up here.
What You'll Do
Triage and fix customer issues
  • Own issues start to finish: reproduce, diagnose, fix or escalate, close the loop
  • Debug at the Linux layer: processes, networking, storage, kernel logs, resource contention, systemd, journald
  • Dig into Kubernetes problems like pods stuck pending or crash-looping, node conditions, scheduling failures, resource limits
  • Work GPU failures: driver and device-plugin issues, XID errors, thermal throttling, nodes that need cordoning or draining, jobs failing across multiple nodes
  • Escalate when you're past your depth, with the evidence already gathered

Handle incidents
  • Take part in a 24/7 on-call rotation
  • First response on alerts and customer-reported outages: assess impact, set severity, pull in the right people
  • Keep customers updated during incidents. Clear status, honest unknowns, no silence
  • Write up what happened, then turn it into a runbook, an alert, or a fix so it costs less next time

Push providers to resolution
  • Work out whether a fault is provider-side, ours, or the customer's before it gets handed anywhere
  • Open tickets with compute providers and chase them down rather than waiting
  • Track recurring provider failures and flag the patterns to the people making sourcing decisions

Build the tooling
  • Write Python or Bash to automate the checks you'd otherwise run by hand
  • Build and improve monitoring: cluster and node health checks, GPU telemetry, dashboards, alerts that fire on real problems
  • Keep runbooks and customer docs current as you go

What We're Looking For
  • Real Linux troubleshooting ability from the command line. You can work a problem through logs, processes, networking, and disk without a script to follow
  • Working knowledge of Kubernetes: pods, nodes, deployments, services, scheduling, and how to investigate when one of those breaks
  • Can write a script in Python or Bash to automate something repetitive
  • Strong writing. You can explain a technical problem to a frustrated customer clearly and without condescension
  • Good judgment under pressure. You know what to check first, when to escalate, and how to keep people informed while you're still working it out
  • Willing to join a 24/7 on-call rotation

Strong Candidates May Have
  • Hands-on time with NVIDIA GPUs in production: drivers, CUDA, DCGM, the Kubernetes device plugin
  • Experience with high-performance networking (InfiniBand, RoCE) or NCCL
  • Experience with HPC or batch schedulers like Slurm
  • A previous customer-facing technical role: support engineering, TAM, solutions, professional services
  • Knowledge of Prometheus, Grafana, Datadog, or similar
  • IAC: Terraform, Ansible, or Helm
  • Genuine interest in AI infrastructure and how big training jobs behave

Why You'll Love It Here
  • High-growth environment: Get in early at a company at the center of the AI infrastructure boom
  • Competitive compensation: + meaningful equity
  • Comprehensive benefits: for you and your dependents, including healthcare, dental, and vision coverage, 401(k), and unlimited PTO

Andromeda Cluster is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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