Remote Linux Support Jobs in Medford, MA (NOW HIRING)

Job Summary:

The Red Hat Observability Service team is looking for a Senior Software Engineer to join us in the USA. The role collaborates with peers and senior engineers to ensure the delivery of high-quality software features and solutions, resolving routine and semi-routine issues.

What you will do:

• Supporting Red Hat Observability Service (RHOBS) - LokiStack integration and continued support / troubleshooting, collaboration with SRE to optimize user experience, development and enhancements of our logging stack for future Multicluster requirements

• Follow the lead of other engineers and architects to create and review software design proposals on feasibility, scalability, security, maintainability, and fitness to purpose.

• Analyze system performance metrics to participate in capacity planning activities and resolve system performance issues.

• Write automated testing routines to verify the continued correct operation of new and existing features.

• Provide software updates and promote them through CI/CD environment

• Review requests for enhancement (RFE) with product managers to establish system requirements and designs.

• Adhere and follow defined Software Development Lifecycle (SLDC) processes.

• Proactively leverage AI technologies to streamline workflows, simplify processes, and enhance overall efficiency.

• Proactively utilize and experiment with AI-assisted tools and technologies, such as code generation, auto-completion, and intelligent suggestions, to accelerate development cycles, enhance code quality, and support test design, automation, and peer review throughout the development lifecycle.

What you will bring:

• 4+ years of experience with Python, Golang and Rust: Design, program and maintain complex software.

• Experience working in large-scale, distributed production environments where you've managed reliability, performance, and scalability challenges at significant scale.

• Container Orchestration: Experience working with Kubernetes and/or OpenShift 4.

• Cloud Platforms: Understanding and awareness of Cloud Platforms.

• Code Analysis: Ability to analyse software code for performance and correctness.

• Debugging: Troubleshoots, debugs, and optimizes software code and systems.

• Automated Testing: Implements scripts and testing procedures to validate software functionality.

• Agile Knowledge: Awareness or understanding of Agile principles and frameworks and their application in software development.

• Version Control (Git): Manages code versions and collaborates on software development using version control systems.

• Operating Systems: Understanding and awareness of operating systems, including Linux.

The salary range for this position is $133,650.00 - $220,680.00. Actual offer will be based on your qualifications.

Pay Transparency

Red Hat determines compensation based on several factors including but not limited to job location, experience, applicable skills and training, external market value, and internal pay equity. Annual salary is one component of Red Hat's compensation package. This position may also be eligible for bonus, commission, and/or equity. For positions with Remote-US locations, the actual salary range for the position may differ based on location but will be commensurate with job duties and relevant work experience.

About Red Hat

Red Hat is the world's leading provider of enterprise open source software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates work flexibly across work environments, from in-office, to office-flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact.

Benefits
Comprehensive medical, dental, and vision coverage
Flexible Spending Account - healthcare and dependent care
Health Savings Account - high deductible medical plan
Retirement 401(k) with employer match
Paid time off and holidays
Paid parental leave plans for all new parents
Leave benefits including disability, paid family medical leave, and paid military leave
Additional benefits including employee stock purchase plan, family planning reimbursement, tuition reimbursement, transportation expense account, employee assistance program, and more!

Note: These benefits are only applicable to full time, permanent associates at Red Hat located in the United States.

Inclusion at Red Hat
Red Hat's culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from different backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions that compose our global village.

Equal Opportunity Policy (EEO)
Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.

Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee.Red Hat supports individuals with disabilities and provides reasonable accommodations to job applicants. If you need assistance completing our online job application, email application-assistance@redhat.com. General inquiries, such as those regarding the status of a job application, will not receive a reply.