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Remote Linux Support Jobs in Hillsboro, AL (NOW HIRING)

Huntsville, AL - Customer Site & REMOTE * Travel: 15%-20% * Clearance Requirements: Must be a U.S ... Support assessments involving RF communications, satellite systems, and electronic warfare-related ...

Data Engineer

Huntsville, AL · On-site +1

$77K - $176K/yr

Remote Work: No Job Number: R0246872 Location: Huntsville,AL,US Share job via: Share Data Engineer ... Experience with UNIX and Linux, including basic commands and Shell scripting * Experience with a ...

Remote Linux Support information

See Hillsboro, AL salary details

$64.4K

$135.8K

$158K

How much do remote linux support jobs pay per year?

As of Aug 25, 2026, the average yearly pay for remote linux support in Hillsboro, AL is $135,825.00, according to ZipRecruiter salary data. Most workers in this role earn between $139,200.00 and $152,900.00 per year, depending on experience, location, and employer.

What is a remote Linux support?

A Remote Linux Support job involves assisting users, administrators, or businesses with Linux-based systems from a remote location. Responsibilities typically include troubleshooting issues, managing servers, performing system updates, and ensuring security compliance. Support may be provided via email, chat, or remote desktop tools. This role requires expertise in Linux distributions, command-line operations, and networking. It is commonly found in IT support teams, managed service providers, and cloud infrastructure companies.

What does a typical day look like for someone working in remote Linux support?

A typical day in Remote Linux Support involves monitoring servers, responding to customer or internal support tickets, diagnosing system issues, and implementing solutions, often through secure remote connections. You'll spend time communicating with team members and end users via email, chat, or video calls to clarify issues and provide guidance. Some tasks may also include performing regular system updates, backups, and documentation. This role requires proactive time management as you may be handling multiple requests or incidents simultaneously, all while ensuring high levels of customer satisfaction.

What are the key skills and qualifications needed to thrive in remote Linux support?

To thrive as a Remote Linux Support professional, you need a solid understanding of Linux operating systems, command-line proficiency, troubleshooting skills, and experience with system administration. Familiarity with tools like SSH, scripting languages (such as Bash or Python), ticketing systems, and certifications like CompTIA Linux+ or Red Hat Certified System Administrator are often advantageous. Strong communication, problem-solving abilities, and self-motivation are key soft skills for remote work and effective customer interactions. These skills ensure you can efficiently diagnose and resolve technical issues while providing reliable support to clients in a distributed environment.

Is remote Linux support still in demand?

Remote Linux support remains in demand as organizations rely on Linux servers and cloud infrastructure. Professionals with skills in system administration, scripting, and familiarity with tools like SSH and monitoring software are sought after for maintaining and troubleshooting Linux environments remotely.

What cities near Hillsboro, AL are hiring for Remote Linux Support jobs?

Cities near Hillsboro, AL with the most Remote Linux Support job openings:

Network Operations Engineer

Huntsville, AL • On-site, Remote

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 4 days ago


Job description

JSI invites you to join our team as a Network Operations Engineer on our Network Operations team, where you'll play a critical role in advancing broadband and telecommunications initiatives that expand connectivity and drive digital inclusion-while advancing your career within a mission-driven, growth-focused organization.

About the Company:
JSI is a leading full-service consulting firm specializing in broadband solutions. For over 60 years, we have provided independent communications service providers with expert financial, engineering, management, operational, regulatory, and strategic guidance. Our extensive industry knowledge and proven track record of success have empowered clients to achieve sustainable growth and profitability. With clients nationwide and a powerful presence in markets across the United States, JSI empowers rural and regional broadband providers to expand, evolve, and excel in a rapidly shifting digital world.

Position Overview:
As a Network Operations Engineer, you will help operate, maintain, and grow the fiber access (FTTx) networks we support for rural Internet Service Provider partners. This role can be fully remote or hybrid based out of a regional JSI office. You will be responsible for the technical and operational outcomes of your assigned partners, with a scope that ranges from day-to-day network reliability and process improvement to network architecture and long-term roadmap development.
This position may be leveled as NetOps II or NetOps III, based on demonstrated experience and qualifications. All candidates must meet the Required Qualifications outlined below. Candidates whose experience also aligns with the Additional Qualifications Considered for NetOps III Level may qualify for NetOps III level.
  • Design, install, and commission FTTx network infrastructure, and configure and maintain carrier-grade equipment-including routers, switches, and access equipment-from Juniper, Cisco, Arista, Nokia, ADTRAN, Calix, and other manufacturers.
  • Serve as the primary technical point of contact for assigned partner Statements of Work and as the first tier of response for operational requests, installs, moves/adds/changes, incidents, and partner inquiries, while driving day-to-day technical operations.
  • Maintain ongoing awareness of assigned partners' network health, capacity, and performance through recurring monitoring and network reviews. Use these observations to identify issues, communicate status, and recommend operational improvements.
  • Coordinate assigned project work across team members, including sequencing dependent tasks, tracking progress, and communicating status.
  • Execute defined Methods of Procedure for equipment upgrades, firmware updates, patching, and other recurring maintenance activities.
  • Support new partners onboarding by conducting technical audits, collecting network data, and developing remediation recommendations for identified gaps.
  • Serve as a Tier 3 escalation resource for complex technical issues across supported partner environments.
  • Participate in after-hours support for critical issues affecting assigned partners for which you serve as the primary technical contact.
  • Lead partner cadence calls, deliver monthly reporting, and coordinate with partners and their vendors to resolve technical and operational issues.
  • Assist with server migration projects, hardware lifecycle planning, and bill of materials development.
  • Maintain an organized personal workflow by planning, tracking, and documenting work in team systems to keep progress visible and enable effective collaboration.
  • Bachelor's degree in engineering, networking, information technology, or a related field; equivalent combinations of technical education, certifications, and relevant professional experience will be considered.
  • 3+ years of relevant network engineering or network operations experience.
  • Experience serving as a primary technical point of contact and managing ongoing technical relationships with external partners or accounts.
  • Demonstrated ability to independently organize and prioritize concurrent technical work.
  • Solid understanding of networking fundamentals and the OSI model.
  • Hands-on experience with Ethernet, GPON, XGS-PON, VLAN, LAG, and VRF.
  • Experience with one or more carrier networking operating systems such as Junos OS, IOS.
  • Working knowledge of network monitoring and analytics platforms such as LogicMonitor, PRTG, or equivalent.
  • Strong analytical and decision-making skills, including the ability to troubleshoot complex issues and identify cause-and-effect relationships, and draw sound conclusions.
  • Relevant data networking certifications preferred JNCIS, CCNP; and Linux certifications preferred Linux+, LFCS, RHCSA.
  • Vendor-specific certifications such as CALIX Access Solutions, Nokia.
  • Strong planning, prioritization, and coordination skills, including managing dependent tasks and coordinating work across a team.
  • Clear, concise written and verbal communication skills for technical and non-technical audiences.
  • Customer-focused approach to problem-solving and partner engagement.
  • Team-oriented with a track record of building rapport, credibility, and trust with colleagues and partners.
  • Reliable high-speed internet connection and a quiet, distraction-free home workspace.
  • Competitive salary + performance-based bonuses.
  • Comprehensive benefits package (medical, dental, vision, 401(k)).
  • Generous PTO and wellness opportunities.
  • Ongoing professional development and educational opportunities.