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Remote Linux Support Jobs in Massachusetts (NOW HIRING)

Glaukos

Sr. Product Security Engineer II

Burlington, MA · Remote

$124K - $170K/yr

Support audit and inspection readiness with thorough, traceable documentation. Documentation and ... Familiarity with cloud infrastructure (AWS, or on-prem Linux environments). * Incident response and ...

Glaukos

Sr. Product Security Engineer II

Burlington, MA · Remote

$124K - $170K/yr

Support audit and inspection readiness with thorough, traceable documentation. Documentation and ... Familiarity with cloud infrastructure (AWS, or on-prem Linux environments). * Incident response and ...

Motorola

Senior DevOps Engineer (US REMOTE)

Waltham, MA · Remote

$140K - $170K/yr

Provision and support configuration of relational databases with an emphasis on high availability ... Experience with Linux including scripting (Bash) Preferred Skills: * Experience with AI/machine ...

Pentera

Enterprise Sales Engineer

Burlington, MA · On-site +1

Description Must be located on the East Coast - Boston / NYC / Philadelphia Remote position ... Sales Support and Strategy: Collaborate closely with the sales team to strategize sales approaches ...

Redhat

Associate Project Manager - Technical

Lowell, MA · On-site +1

$86K - $137K/yr

Provide as needed training and publish documentation that supports these efforts. * Identify and ... Knowledge of the Red Hat products, Linux, LDAP, Active Directory, Identity Management #LI-EK1 Red ...

Parallel Wireless

Sr. Engineer, RT 5G Stack

Boston, MA · On-site +1

... a Linux-based platform for 5G cellular products. Responsibilities * Design, development and ... Provide assistance to test teams and support personnel as needed to achieve project objectives ...

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All JobsLinux Support JobsRemote Linux Support JobsRemote Linux Support Jobs in Massachusetts

Remote Linux Support information

What are the key skills and qualifications needed to thrive in remote Linux support?

To thrive as a Remote Linux Support professional, you need a solid understanding of Linux operating systems, command-line proficiency, troubleshooting skills, and experience with system administration. Familiarity with tools like SSH, scripting languages (such as Bash or Python), ticketing systems, and certifications like CompTIA Linux+ or Red Hat Certified System Administrator are often advantageous. Strong communication, problem-solving abilities, and self-motivation are key soft skills for remote work and effective customer interactions. These skills ensure you can efficiently diagnose and resolve technical issues while providing reliable support to clients in a distributed environment.

What is a remote Linux support?

A Remote Linux Support job involves assisting users, administrators, or businesses with Linux-based systems from a remote location. Responsibilities typically include troubleshooting issues, managing servers, performing system updates, and ensuring security compliance. Support may be provided via email, chat, or remote desktop tools. This role requires expertise in Linux distributions, command-line operations, and networking. It is commonly found in IT support teams, managed service providers, and cloud infrastructure companies.

What does a typical day look like for someone working in remote Linux support?

A typical day in Remote Linux Support involves monitoring servers, responding to customer or internal support tickets, diagnosing system issues, and implementing solutions, often through secure remote connections. You'll spend time communicating with team members and end users via email, chat, or video calls to clarify issues and provide guidance. Some tasks may also include performing regular system updates, backups, and documentation. This role requires proactive time management as you may be handling multiple requests or incidents simultaneously, all while ensuring high levels of customer satisfaction.

What are popular job titles related to Remote Linux Support jobs in Massachusetts? For Remote Linux Support jobs in Massachusetts, the most frequently searched job titles are:
What job categories do people searching Remote Linux Support jobs in Massachusetts look for? The top searched job categories for Remote Linux Support jobs in Massachusetts are:
What cities in Massachusetts are hiring for Remote Linux Support jobs? Cities in Massachusetts with the most Remote Linux Support job openings:
Remote Linux Support jobs near you
Infographic showing various Remote Linux Support job openings in Massachusetts as of August 2026, with employment types broken down into 97% Full Time, and 3% Part Time. Highlights an 100% Remote job distribution.

Senior Systems Engineer (Unix and Windows)

Starfish Storage Corporation

Waltham, MA • On-site, Remote

$125K - $185K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 16 days ago

Job description

Location:
Remote, onshore in the USA
Salary:
$125k to $185k per year depending on experience and skills
How to Apply:
Please only apply to one open position. If you aren't a fit for it, we'll consider you for other positions automatically.
Please submit your resume and a cover letter that a) highlights your relevant experience related to the qualifications listed below; b) explains your interest in Starfish in particular; and c) addresses the following questions:
  1. Please describe your scripting skills including which languages you are strongest in and, ideally, explain a few more complicated scripting projects you have done.
  2. Have you ever had any clients where the buck stopped with you to make them happy? Please describe "clients" you have had. For example, clients in your personal consulting practice, internal client users within your organization, external clients your organization serviced, etc.
  3. Please describe any large storage environments you've administered.
  4. What is your superpower? Help us see the forest for the trees and tell us where you shine most and what you might uniquely contribute to our organization. This is important to us because it tells us what unique value you can bring to the organization.

Qualifications:
  • 5+ years of Linux sysadmin experience in medium to large IT environments
  • Strong fluency with Linux tools, debugging, and performance analysis
  • Strong familiarity with Linux packaging tools and usage such as Yum, Apt, dpkg, Rpm
  • Should be comfortable using Python, BASH, or other high-level languages to automate repetitive tasks, analyze logs, and identify performance bottlenecks
  • Familiarity with SQL and Databases. SQL scripting (Postgres direct experience a plus)
  • Hands on CLI experience administering large scale NAS storage
  • Hands-on experience with NFS and SMB protocol mounting and troubleshooting
  • Deep expertise on the linux command line and tools to diagnose issues and optimize performance
  • Familiarity with, and experience troubleshooting permissions issues such as LDAP, active directory, and PAM
  • Strong debugging and system diagnostics for performance analysis and problem determination
  • Experience working with Web services such as HTML, Nginx, CGI, and Apache
  • Competent network and network troubleshooting skills
  • Windows administration experience a plus
  • Experience with parallel file systems (Lustre, GPFS, BGFS, etc) is a plus
  • Experience with data protection, migration, or archiving software (i.e., NetApp, Veritas, Rubrik, Cohesity, Komprise, Commvault) is a plus.
  • Flexibility
  • Excellent interpersonal skills
  • Strong communication skills (both oral and written).
  • Independent worker with a strategic mindset and the ability to thrive in a collaborative, fast-paced environment.
  • University degree required; STEM (Science, Technology, Engineering, Mathematics) background preferred. An advanced degree is a plus.
  • Ability to work in the U.S. on a full-time basis.
  • Background check required.

Job Overview:
We are seeking an experienced system administrator with a well-rounded set of enterprise IT experience, strong scripting and problem solving skills, and excellent interpersonal and communication skills to join our team. You will have the opportunity to work with clients that are household names across the U.S. and internationally. You'll leverage Starfish's technology to support everything from scientific workflows to migrations to compliance solutions. This is a high-impact role within a fast-growing company, with the opportunity to drive value and satisfaction for clients.
About Starfish Storage:
At Starfish Storage, we are revolutionizing the way organizations manage unstructured data at scale and across enterprises. With over a decade of experience, our innovative platform is designed to empower clients across various industries. Our clients include industry leaders in media & entertainment, research computing, biotech, higher education, and government sectors. You'll be working with visionary C-suite clients and the top-tier technical teams who make digital transformations happen. This is an opportunity to drive change in some of the most technically demanding environments in the world.
Benefits:
We recognize that satisfaction and well-being are integral components for long-term sustainability and business success. As such, employees are provided competitive compensation, options (potential), as well as the following benefits:
  • Competitive compensation and benefits
  • Multiple health insurance options
  • Dental insurance
  • Vision insurance
  • 401(k) savings plan with employer matching
  • Long-term disability insurance
  • Paid holidays and PTO that increase with tenure
  • Opportunities for growth!

Equal Opportunity Employer
Starfish Storage provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, military service, or veteran status in accordance with applicable federal, state and local laws.

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