Remote Linux Support Technician Jobs in Sumter, SC

Job Overview:

Pay Range: $76.25hr - $81.25hr

Requirement/Must Have:

• 1+ years of hands-on experience with Palo Alto Cortex XSIAM and Cortex XDR design, implementation, administration, and operational support.
• Experience engineering and supporting SIEM capabilities for multi-tenant environments and 24x7 Security Operations Center operations.
• Experience developing and tuning detections, correlation rules, analytics, threat-hunting queries, dashboards, reporting, and alert suppression logic.
• Strong experience creating and managing complex playbooks.
• Experience with CRIBL data modeling, log pipeline design, parsing, normalization, enrichment, routing, and ingestion.
• Experience developing automation, integrations, playbooks, and response workflows using scripting languages such as Python and Bash.
• Experience onboarding and troubleshooting telemetry from cloud, endpoint, network, identity, SaaS, Linux, Windows, and custom application sources.
• Strong understanding of enterprise security architecture, incident response, networking, access control, secure system design, and industry-standard cybersecurity frameworks.

Responsibilities:

• Participate in a monthly on-call rotation supporting a 24x7 security operations center serving multiple state agencies.
• Assist in the planning, design, deployment, administration, and operational support of enterprise SIEM and XDR capabilities.
• Support multi-tenant agency onboarding, tenant-specific configuration, role-based access, data segregation, dashboards, and reporting.
• Assist in the planning, design, deployment, and operational support of log management and security data pipelines.
• Develop, test, deploy, and maintain automated response workflows and playbooks for incident response.
• Create and maintain operational runbooks, standard operating procedures, escalation matrices, troubleshooting guides, and architecture diagrams.
• Support tier 1 through tier 3 SOC analysts and incident responders through platform troubleshooting and detection tuning.
• Monitor and report on ingestion health, platform availability, alert volumes, and operational metrics.
• Ensure high availability, resilience, backup, recovery, and controlled change processes for SIEM, XDR, and supporting log pipeline services.
• Collaborate with security architects, engineers, analysts, and stakeholders to align solutions with business goals and regulatory requirements.

Nice to Have:

• Hands-on experience operating Cortex XSIAM and Cortex XDR in a large, multi-tenant environment.
• Hands-on CRIBL administration, data modeling, and log pipeline optimization experience.
• Experience supporting Tier 1 through Tier 3 SOC analysts, threat hunting, incident response, and operational handoffs.
• Familiarity with industry-standard security and compliance frameworks.

Qualification And Education:

• Bachelor’s degree in an information technology or information security related field.
• Eight years of relevant work experience may be substituted in lieu of education.
• Five years of experience in supporting large IT environments and/or system deployments.
• CISSP, Security+, or GIAC certification is preferred.
• Palo Alto Cortex, CRIBL, or other relevant SIEM/security platform certification is preferred.