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Remote Linux Desktop Support Jobs in Lancaster, OH

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Security Architect - Consultant 9309

Columbus, OH · Remote

$66.50 - $86/hr

* Location: 100% Remote. -Security Architect - Consultant 9309 . Employment Type: W2 Only (No ... Linux, Windows, network security protocols and procedures 5+ years of experience in supporting ...

Georgia IT Inc

Data Engineer- Columbus OH

Columbus, OH · Remote

$107K - $128.50K/yr

Job- Data Engineer Location- Remote Core skills needed - * Data Engineering tools and techniques ... Proficiency in Linux/Unix environments * Experience building applications for public cloud ...

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How much do remote linux desktop support jobs pay per hour?

As of May 28, 2026, the average hourly pay for remote linux desktop support in Lancaster, OH is $24.66, according to ZipRecruiter salary data. Most workers in this role earn between $18.89 and $28.12 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote Linux Desktop Support specialist, and why are they important?

To thrive as a Remote Linux Desktop Support specialist, you need strong knowledge of Linux operating systems, troubleshooting skills, and experience with user support, often backed by relevant certifications like CompTIA Linux+ or LPIC-1. Familiarity with remote desktop tools, ticketing systems, and command-line utilities is essential for effectively resolving technical issues. Excellent communication, patience, and problem-solving abilities help you deliver clear support and build trust with remote users. These skills ensure efficient resolution of incidents, high user satisfaction, and reliable system performance in distributed work environments.

What are some common challenges faced in a Remote Linux Desktop Support role, and how can they be managed effectively?

A common challenge in Remote Linux Desktop Support is troubleshooting issues without physical access to the user's device, which can make hardware-related problems more difficult to diagnose. Additionally, users may have highly customized environments, requiring support professionals to adapt quickly to various Linux distributions and configurations. Effective communication is crucial, as clear instructions help users resolve issues remotely. Staying updated on the latest Linux tools and remote management solutions also greatly enhances problem-solving efficiency and user satisfaction.

What is a Remote Linux Desktop Support specialist?

A Remote Linux Desktop Support specialist is an IT professional who provides technical assistance and troubleshooting for Linux-based desktop systems, often working remotely. Their responsibilities include resolving software, hardware, and network issues, installing and updating Linux distributions, and guiding users through technical problems via remote tools. They may also help with system optimization, security updates, and user account management. These specialists often support end-users, businesses, or teams utilizing Linux operating systems in their daily workflow. Strong communication skills and in-depth knowledge of various Linux distributions are essential for this role.

What is the difference between Remote Linux Desktop Support vs Remote Windows Desktop Support?

AspectRemote Linux Desktop SupportRemote Windows Desktop Support
Required CertificationsLinux certifications (e.g., LPIC, CompTIA Linux+)Microsoft certifications (e.g., MCSA, CompTIA A+)
Work EnvironmentPrimarily Linux-based systems, open-source toolsPrimarily Windows-based systems, proprietary software
Employer & Industry UsageTech companies, open-source communities, hosting providersCorporate IT, healthcare, finance sectors
Common Search & Comparison IntentUnderstanding Linux support roles, troubleshooting Linux desktopsSupporting Windows desktops, troubleshooting Windows issues

Remote Linux Desktop Support focuses on assisting users with Linux operating systems, requiring Linux-specific skills and certifications. In contrast, Remote Windows Desktop Support deals with Windows environments, emphasizing Microsoft certifications. Both roles involve remote troubleshooting, but they serve different user bases and system environments.

What are the most commonly searched types of Linux Desktop Support jobs in Lancaster, OH? The most popular types of Linux Desktop Support jobs in Lancaster, OH are:
What are popular job titles related to Remote Linux Desktop Support jobs in Lancaster, OH? For Remote Linux Desktop Support jobs in Lancaster, OH, the most frequently searched job titles are:
What job categories do people searching Remote Linux Desktop Support jobs in Lancaster, OH look for? The top searched job categories for Remote Linux Desktop Support jobs in Lancaster, OH are:
What cities near Lancaster, OH are hiring for Remote Linux Desktop Support jobs? Cities near Lancaster, OH with the most Remote Linux Desktop Support job openings:
Remote Linux Desktop Support jobs near you
Sr. End User Computing Engineer - Remote

Sr. End User Computing Engineer - Remote

Designer Brands

Columbus, OH • On-site, Remote

Full-time

Posted 11 days ago

Designer Brands rating

4.6

Company rating: 4.6 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

Job description

Position Purpose
The Senior End User Computing Engineer is the senior technical owner of DBI's Citrix environment - a business-critical platform supporting application delivery and virtual desktop infrastructure across domestic and international retail operations. This role requires deep, hands-on Citrix expertise and the ability to own the platform end-to-end: design, engineering, operations, and long-term roadmap.
Beyond Citrix, this individual will guide technical direction across the broader EUC ecosystem, working cross-functionally with Application Development, Infrastructure, Security, and Business stakeholders. The role demands an action-oriented engineer who can balance hands-on technical execution with strategic platform thinking, and who communicates with clarity and credibility at all levels of the organization.
Essential Job Responsibilities:
VDI/Virtual Application Platform Ownership
  • Serve as the primary technical owner of DBI's Citrix Virtual Apps and Desktops (CVAD) environment - responsible for design, engineering, performance, and long-term platform health
  • Design and maintain scalable, highly available Citrix delivery infrastructure including StoreFront, Delivery Controllers, Citrix ADC/NetScaler, WEM, and Citrix Profile Management
  • Lead Citrix platform upgrades, migrations, and capacity planning; maintain currency with Citrix product roadmap and licensing changes
  • Design application delivery and VDI solutions supporting diverse endpoint types (thin clients, managed Windows devices, BYOD) across DBI's multi-brand retail footprint and corporate user populations
  • Own the full technical design lifecycle: requirements gathering, design documentation, implementation, testing, and compliance validation
  • Evaluate and guide DBI's longer-term EUC platform strategy, including planned evolution toward cloud-hosted or hybrid DaaS models (Azure Virtual Desktop, Citrix DaaS); help shape the migration roadmap from on-premises CVAD to next-generation delivery platforms

Endpoint & Unified Device Management
  • Administer and optimize Microsoft Intune and/or SCCM/ConfigMgr for endpoint provisioning, policy enforcement, patching, and compliance
  • Support the evolution toward Unified Endpoint Management (UEM) consolidating physical and virtual endpoint lifecycles
  • Engineer and maintain OS image builds, application packaging, and software distribution pipelines

Identity & Access Integration
  • Collaborate with Identity and Security teams to integrate EUC platforms with Microsoft Entra ID (Azure AD), SSO/MFA solutions, and conditional access policies
  • Ensure seamless and secure authentication experiences across VDI, published apps, and physical endpoints

Operations & Support Excellence
  • Serve as the Tier III escalation owner for all End User Computing platforms - VDI, endpoint management, application delivery, and remote access
  • Develop and maintain runbooks, capacity models, and operational health dashboards for EUC environments; design escalation frameworks that enable Tier 1 and Tier 2 teams to resolve issues independently
  • Lead root cause analysis for complex incidents and drive remediation to closure
  • Define and track SLAs and performance baselines for EUC platform availability and user experience

Technical Leadership & Collaboration
  • Provide senior-level guidance to team members, junior engineers, and project stakeholders
  • Partner with business units and remote teams to translate operational requirements into sound technical solutions
  • Evaluate and recommend emerging EUC technologies; develop technical solution proposals and cost analyses that inform business cases for EUC investments
  • Represent EUC engineering in cross-functional planning, design reviews, and vendor engagements

Required Qualifications
  • 7+ years of hands-on experience in enterprise End User Computing engineering, with a significant portion spent as the primary owner of a production Citrix environment
  • Extensive hands-on experience with Citrix Virtual Apps and Desktops (CVAD) is essential; adjacent VDI platform experience alone (AVD, Horizon) is not sufficient for this role
  • Hands-on experience with core Citrix components: StoreFront, Delivery Controllers, Citrix ADC/NetScaler, WEM, Citrix Profile Management
  • Experience with Citrix licensing models and platform lifecycle/upgrade management
  • Proficiency with Microsoft Intune and/or SCCM for endpoint management, policy, and software delivery
  • Working knowledge of Microsoft 365 services and their integration with managed endpoint environments
  • Experience with Microsoft Entra ID / Azure AD, conditional access, and SSO/MFA in EUC contexts
  • Strong understanding of Windows OS internals, application compatibility, and profile management (FSLogix, Citrix Profile Management, or equivalent)
  • Demonstrated ability to lead complex, multi-stakeholder technical projects from design through delivery
  • Excellent written and verbal communication skills; able to present technical concepts to non-technical audiences and leadership

Preferred Qualifications
  • Citrix Certified Professional - Virtualization (CCP-V) or higher strongly preferred
  • Experience with Citrix DaaS (cloud-hosted delivery) and familiarity with Citrix's evolving cloud platform direction
  • Exposure to adjacent VDI/DaaS platforms (Azure Virtual Desktop, Omnissa Horizon) as complementary knowledge
  • Experience with Azure IaaS (networking, compute, storage) as it relates to Citrix or VDI hosting
  • PowerShell scripting for EUC automation, reporting, and operational tooling
  • Exposure to monitoring and observability tools (e.g., Citrix Analytics, Citrix Director, Azure Monitor, Grafana, or similar)
  • Microsoft certifications: MD-102, AZ-140, or equivalent
  • Experience in retail or multi-site enterprise environments

What We're Looking For
Beyond technical depth, we're looking for someone who takes ownership. You'll be joining a team that manages EUC at enterprise scale across a complex retail footprint - someone who thrives in ambiguity, takes ownership, drives initiatives to completion, and makes the people around them better.
Why DBI? You'll own a platform that directly powers the customer and associate experience across hundreds of retail locations. You'll have a voice in shaping DBI's cloud migration strategy, work with modern tooling (Intune, Entra ID, Azure), and operate with the autonomy that comes with being the senior technical authority on the platform. Remote flexibility, a collaborative IT leadership team, and a clear technical growth path round out the opportunity.
Designer Brands Inc. is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
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About Designer Brands

Sourced by ZipRecruiter

Designer Brands Inc. is one of North America's largest designers, producers and retailers of footwear and accessories. * Designer Brands Inc. operates a portfolio of retail concepts in nearly 1,000 locations under the DSW Designer Shoe Warehouse, The Shoe Company, and Shoe Warehouse brands and operates leased locations in the U.S through its Affiliated Business Group. * Designer Brands designs and produces footwear and accessories through Camuto Group, a leading manufacturer selling in more than 5,400 doors worldwide.

Industry

Retail

Company size

10,000+ Employees

Headquarters location

Columbus, OH, US

Year founded

1969

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