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Remote Linux Desktop Support Jobs in Fall River, MA

Citizens

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All JobsLinux Desktop Support JobsRemote Linux Desktop Support JobsRemote Linux Desktop Support Jobs in Fall River, MA

Remote Linux Desktop Support information

See Fall River, MA salary details

$10

$27

$45

How much do remote linux desktop support jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for remote linux desktop support in Fall River, MA is $27.10, according to ZipRecruiter salary data. Most workers in this role earn between $20.77 and $30.87 per hour, depending on experience, location, and employer.

What is a Remote Linux Desktop Support specialist?

A Remote Linux Desktop Support specialist is an IT professional who provides technical assistance and troubleshooting for Linux-based desktop systems, often working remotely. Their responsibilities include resolving software, hardware, and network issues, installing and updating Linux distributions, and guiding users through technical problems via remote tools. They may also help with system optimization, security updates, and user account management. These specialists often support end-users, businesses, or teams utilizing Linux operating systems in their daily workflow. Strong communication skills and in-depth knowledge of various Linux distributions are essential for this role.

What are the key skills and qualifications needed to thrive as a Remote Linux Desktop Support specialist?

To thrive as a Remote Linux Desktop Support specialist, you need strong knowledge of Linux operating systems, troubleshooting skills, and experience with user support, often backed by relevant certifications like CompTIA Linux+ or LPIC-1. Familiarity with remote desktop tools, ticketing systems, and command-line utilities is essential for effectively resolving technical issues. Excellent communication, patience, and problem-solving abilities help you deliver clear support and build trust with remote users. These skills ensure efficient resolution of incidents, high user satisfaction, and reliable system performance in distributed work environments.

What are some common challenges faced in a Remote Linux Desktop Support role, and how can they be managed effectively?

A common challenge in Remote Linux Desktop Support is troubleshooting issues without physical access to the user's device, which can make hardware-related problems more difficult to diagnose. Additionally, users may have highly customized environments, requiring support professionals to adapt quickly to various Linux distributions and configurations. Effective communication is crucial, as clear instructions help users resolve issues remotely. Staying updated on the latest Linux tools and remote management solutions also greatly enhances problem-solving efficiency and user satisfaction.

What is the difference between Remote Linux Desktop Support vs Remote Windows Desktop Support?

AspectRemote Linux Desktop SupportRemote Windows Desktop Support
Required CertificationsLinux certifications (e.g., LPIC, CompTIA Linux+)Microsoft certifications (e.g., MCSA, CompTIA A+)
Work EnvironmentPrimarily Linux-based systems, open-source toolsPrimarily Windows-based systems, proprietary software
Employer & Industry UsageTech companies, open-source communities, hosting providersCorporate IT, healthcare, finance sectors
Common Search & Comparison IntentUnderstanding Linux support roles, troubleshooting Linux desktopsSupporting Windows desktops, troubleshooting Windows issues

Remote Linux Desktop Support focuses on assisting users with Linux operating systems, requiring Linux-specific skills and certifications. In contrast, Remote Windows Desktop Support deals with Windows environments, emphasizing Microsoft certifications. Both roles involve remote troubleshooting, but they serve different user bases and system environments.

What are the most commonly searched types of Linux Desktop Support jobs in Fall River, MA?

The most popular types of Linux Desktop Support jobs in Fall River, MA are:

What job categories do people searching Remote Linux Desktop Support jobs in Fall River, MA look for?

The top searched job categories for Remote Linux Desktop Support jobs in Fall River, MA are:

What cities near Fall River, MA are hiring for Remote Linux Desktop Support jobs?

Cities near Fall River, MA with the most Remote Linux Desktop Support job openings:

Remote Linux Desktop Support jobs near you
Infographic showing various Remote Linux Desktop Support job openings in Fall River, MA as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 22% Part Time, and 4% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $56,366 per year, or $27.1 per hour.

M365 Systems Engineer III - AI and Collaboration (Remote)

First Citizens Bank

Carolina, RI • Remote

Full-time

Re-posted 29 days ago

First Citizens Bank rating

7.4

Company rating: 7.4 out of 10

Based on 106 frontline employees who took The Breakroom Quiz

108th of 175 rated banks

Job description

Overview

This is a remote role that may only be hired in the following location(s): Arizona, North Carolina and Texas.

We are seeking a skilled Systems Engineer III to join our team with a primary focus on the implementation and optimization of Microsoft Copilot and AI-powered capabilities within Microsoft 365. The Systems Engineer III is a member of the Digital Workplace Technology Collaboration Engineering team and is responsible for delivering high quality and innovative technology solutions to the end user community. 

This role will lead the adoption, governance, and operationalization of Copilot across the enterprise, ensuring secure, compliant, and high-value use of AI technologies. The Systems Engineer III will evaluate, deploy, and manage Copilot features across Microsoft 365 workloads, troubleshoot complex technical issues, and drive end-user value realization. The role requires balancing strong technical expertise with business acumen to maximize productivity gains and align with organizational goals


Responsibilities & Qualifications

TECHNOLOGY STACK 

  • Active Directory, Entra ID 
  • Office 365 
  • Microsoft Copilot 
  • Exchange Online 
  • SharePoint Online 
  • OneDrive 
  • Teams 
  • Purview 

KEY RESPONSIBILITIES: 

  • Lead the implementation, configuration, and ongoing administration of Microsoft Copilot across M365 workloads including Exchange Online, SharePoint Online, OneDrive, and Teams 
  • Collaborate with Information Security teams to define and enforce governance, compliance, and security frameworks for Copilot and AI-enabled services in alignment with organizational policies and regulatory requirements.  
  • Partner with stakeholders to identify and prioritize Copilot use cases and design the technical solutions and controls to drive adoption and measurable business outcomes.  
  • Administer and optimize Microsoft 365 services including Exchange Online, SharePoint Online, OneDrive, and Teams to support Copilot readiness and sustain usage.  
  • Collaborate with Information Security teams to ensure data protection, information lifecycle management, and compliance controls are in place for AI-generated content.  
  • Design, build, test, and deploy automation and scripting solutions to support Copilot deployment, monitoring, and reporting. 
  • Monitor service health, usage analytics, and adoption metrics to continuously improve Copilot experience and ROI.  
  • Act as a subject matter expert during IT audits and assessments, identifying risks and mitigation strategies related to AI and M365 services. 
  • Drive continuous improvement initiatives by gathering user feedback and reviewing Microsoft’s product releases including the Microsoft product roadmap to create a pipeline of enhancements focused on productivity, efficiency, and user experience.  
  • Provide mentorship and technical guidance to system administrators and engineers, fostering growth and accountability 

GENERAL DUTIES 

  • Technical Support - Leads technical support and service in the installation and testing of software, patches, and upgrades to system products. Resolves complex problems and failures that occur in assigned products and technical facilities. Responsible for administration, communication, and documentation throughout technical support activities. Designs, implements, and maintains processes related to daily backup, recovery, data security, and other disaster recovery functions. 
  • System Testing - Coordinates testing with application support staff to determine function, results, stability, performance, and resource consumption. Verifies the successful implementation of software, patches, and upgrades. Performs a variety of planning and technical activities to ensure resource availability. 
  • System Enhancement - Works to continuously monitor and improve systems, processes, and related technical infrastructure. Improves technical effectiveness by automating tasks and utilizing programming or scripting to perform support duties. May utilize SMP/E, Iebgenr, Iebcopy, Rexx, Korn shell programming, Perl, Batch, FTP, Telnet, Netview, PowerShell, Python, Windows, Linux and AIX administrator functions, Quest, depending on the platform. 
  • Technical Expertise - Maintains a strong knowledge base through ongoing research and education. Communicates effective and clear technical information to associates, vendor support personnel, and internal clients. Manages special or advanced technical projects. Provides guidance, mentorship, and leadership to less experienced associates in the work group. 

Qualifications:
Minimum Required Education and Experience: Bachelor's Degree and 6 years' experience OR High School Diploma or GED/Equivalent and 10 years' experience in Systems engineer and Systems programmer

Preferred Area of Experience: Microsoft 365 Including Copilot, Exchange, Teams, and SharePoint Online, Purview, Windows Server.

 

Preferred Qualifications:

Skills/Experience

  • Experience in design and architecture of Microsoft 365 and Copilot solutions, including governance, policy definition, and licensing strategies.
  • Strong understanding of data security, compliance, and information management in AI-enabled environments.
  • Experience implementing Copilot readiness strategies (data access controls, labeling, permissions, and content lifecycle).
  • Ability to analyze usage metrics and translate insights into actionable improvements and adoption strategies.
  • Strong troubleshooting, automation, and scripting skills (PowerShell, Graph API, or similar).
  • Experience leading cross-functional initiatives and communicating complex technical concepts to business stakeholders.
  • Experience working in an Agile delivery environment using Jira, Confluence or Azure DevOps
  • Experience working in a Financial Services organization including familiarity with the FFIEC Architecture, Infrastructure, and Operations Book and applying regulatory requirements to technology operations 

Additional Information

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.

Qualifications:

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.

Education:UNAVAILABLEEmployment Type: FULL_TIME

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