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Remote Linux Desktop Support Jobs in Crown Point, IN

Sterling Engineering Inc.

Director of IT

Chicago, IL · On-site +1

... support secure IT/OT integration strategies. End User Technology & Collaboration * Oversee enterprise endpoint management, mobile technologies, virtual desktop environments, and remote access ...

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All JobsLinux Desktop Support JobsRemote Linux Desktop Support JobsRemote Linux Desktop Support Jobs in Crown Point, IN

Remote Linux Desktop Support information

See Crown Point, IN salary details

$9

$25

$43

How much do remote linux desktop support jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for remote linux desktop support in Crown Point, IN is $25.61, according to ZipRecruiter salary data. Most workers in this role earn between $19.62 and $29.18 per hour, depending on experience, location, and employer.

What are some common challenges faced in a Remote Linux Desktop Support role, and how can they be managed effectively?

A common challenge in Remote Linux Desktop Support is troubleshooting issues without physical access to the user's device, which can make hardware-related problems more difficult to diagnose. Additionally, users may have highly customized environments, requiring support professionals to adapt quickly to various Linux distributions and configurations. Effective communication is crucial, as clear instructions help users resolve issues remotely. Staying updated on the latest Linux tools and remote management solutions also greatly enhances problem-solving efficiency and user satisfaction.

What is the difference between Remote Linux Desktop Support vs Remote Windows Desktop Support?

AspectRemote Linux Desktop SupportRemote Windows Desktop Support
Required CertificationsLinux certifications (e.g., LPIC, CompTIA Linux+)Microsoft certifications (e.g., MCSA, CompTIA A+)
Work EnvironmentPrimarily Linux-based systems, open-source toolsPrimarily Windows-based systems, proprietary software
Employer & Industry UsageTech companies, open-source communities, hosting providersCorporate IT, healthcare, finance sectors
Common Search & Comparison IntentUnderstanding Linux support roles, troubleshooting Linux desktopsSupporting Windows desktops, troubleshooting Windows issues

Remote Linux Desktop Support focuses on assisting users with Linux operating systems, requiring Linux-specific skills and certifications. In contrast, Remote Windows Desktop Support deals with Windows environments, emphasizing Microsoft certifications. Both roles involve remote troubleshooting, but they serve different user bases and system environments.

What is a Remote Linux Desktop Support specialist?

A Remote Linux Desktop Support specialist is an IT professional who provides technical assistance and troubleshooting for Linux-based desktop systems, often working remotely. Their responsibilities include resolving software, hardware, and network issues, installing and updating Linux distributions, and guiding users through technical problems via remote tools. They may also help with system optimization, security updates, and user account management. These specialists often support end-users, businesses, or teams utilizing Linux operating systems in their daily workflow. Strong communication skills and in-depth knowledge of various Linux distributions are essential for this role.

What are the key skills and qualifications needed to thrive as a Remote Linux Desktop Support specialist?

To thrive as a Remote Linux Desktop Support specialist, you need strong knowledge of Linux operating systems, troubleshooting skills, and experience with user support, often backed by relevant certifications like CompTIA Linux+ or LPIC-1. Familiarity with remote desktop tools, ticketing systems, and command-line utilities is essential for effectively resolving technical issues. Excellent communication, patience, and problem-solving abilities help you deliver clear support and build trust with remote users. These skills ensure efficient resolution of incidents, high user satisfaction, and reliable system performance in distributed work environments.
What are the most commonly searched types of Linux Desktop Support jobs in Crown Point, IN? The most popular types of Linux Desktop Support jobs in Crown Point, IN are:
What job categories do people searching Remote Linux Desktop Support jobs in Crown Point, IN look for? The top searched job categories for Remote Linux Desktop Support jobs in Crown Point, IN are:
What cities near Crown Point, IN are hiring for Remote Linux Desktop Support jobs? Cities near Crown Point, IN with the most Remote Linux Desktop Support job openings:
Remote Linux Desktop Support jobs near you

Systems / Network Administrator Lead

Computer World Services

Chicago, IL • On-site, Remote

$72K - $97K/yr

Full-time

Posted 20 days ago

Job description

CWS seeks an experiencedSystems / Network AdministratorLeadto lead enterprise systems and network administration supporting the U.S. Military Entrance Processing Command (USMEPCOM) Enterprise Network for Lifecycle, Information Support, and Technology (ENLIST) program.
The Systems/Network Administrator Lead willbe responsible forsystems and network administration, operations and maintenance (O&M), and associated activities supporting platforms installed throughout the USMEPCOM enterprise. This individual will serve as thecontractor'sservice owner for enterprise infrastructure services, ensuring systems consistently meet defined service levels while providing secure, reliable, andhighly availableoperations.
The Systems/Network Administrator Lead will provide technical leadership for enterprise servers, operating systems, databases, virtualization platforms, storage, collaboration technologies, cloud environments, and network infrastructure.
This position will also lead the Outage Response Team (ORT),directingenterprise outage response, disaster recovery, Continuity of Operations (COOP), incident management, and restoration efforts while serving as the primary technical point of contact during major incidents.
Working closely with Government leadership, engineering teams, cybersecurity personnel, vendors, and external partners, the Systems/Network Administrator Lead will ensure enterprise infrastructureremainssecure, compliant, resilient, interoperable, andmission-ready.
The successful candidate willpossessexceptional technical leadership skills, extensive enterprise infrastructure experience, and the ability to lead geographically dispersed technical teams supporting a complex Department of Defense IT enterprise.
Key Tasks & Responsibilities
  • Lead enterprise systems administration, network operations, and operations and maintenance (O&M) activities across the USMEPCOM enterprise.

  • Serve as thecontractor'sservice owner for enterprise infrastructure services and ensure systems consistently meet defined service level objectives.

  • Plan, organize, and direct contractor personnel responsible for operations and maintenance of USMEPCOM-constructed networks.

  • Provide technical leadership for Windows and UNIX/Linux operating systems, physical and virtual servers, databases, VMwareESXienvironments, Storage Area Networks (SANs), collaboration tools, enterprise applications, and cloud infrastructure.

  • Perform system-level configuration, validation, integration, and administration of enterprise hardware, software, operating systems, and infrastructure platforms whilemaintaininginteroperability with existing legacy systems.

  • Lead engineering development, infrastructure integration, interface design analysis, software and hardware testing, and enterprise systems implementation activities.

  • Apply Risk Management Framework (RMF) security principles, practices, and procedures tomaintaincompliance with Department of Defense cybersecurity requirements.

  • Lead the Outage Response Team (ORT) and direct all activities associated with enterprise outage response, incident management, disaster recovery, and Continuity of Operations (COOP).

  • Serve as the primary point of contact during enterprise outages, coordinating response activities with Government leadership, vendors, DISA, external agencies, and other stakeholders.

  • Coordinate, direct, and oversee outage resolution efforts while providingtimelystatus updates to Government leadership throughout incident response activities.

  • Develop,maintain, and regularly update enterprise outage response procedures, Incident Response Plans, disaster recovery documentation, and operational playbooks.

  • Review Incident Response Plans quarterly to ensure system inventories, procedures, documentation, and operational processesremaincurrent.

  • Lead geographically dispersed teams responsible for enterprise infrastructure operations, systems administration, and network support.

  • Monitor enterprise performance, availability, and operational health while proactivelyidentifyingopportunities for infrastructure improvements, automation, and operational efficiencies.

  • Support cloud technologies, virtual desktop infrastructure (VDI), enterprise networking,firewalladministration, secure communications, and enterprise modernization initiatives.

  • Foster continuous improvement while ensuring compliance with Federal Government, Department of Defense, and enterprise IT operational standards and best practices.

Education & Experience
  • Bachelor's degree in Information Technology, Computer Science, Information Systems, Cybersecurity, Network Engineering, or a related technical discipline is preferred.

  • Minimum five (5) years recent experience managing enterprise IT teams in geographically dispersed locations supporting operations and maintenance of enterprise servers (physical and virtual), operating systems (Windows and UNIX/Linux), databases, VMwareESXi, Storage Area Networks (SANs), collaboration tools, enterprise applications, scripting, and enterprise security.

  • Minimum one (1) year recent experience:

    • Leading network personnel and coordinating enterprise outage response procedures

    • Supporting DISA network transport solutions.

  • Minimum five (5) years recent experience supporting:

    • Cloud-based enterprise solutions and cloud infrastructure

    • Virtual desktop infrastructure (VDI) environments

    • In enterprise network and systems administration, including outage response and incident management

    • Leading enterprise network operations teams supporting programs similar in size, scope, and complexity to this Task Order

  • Minimum six (6) years recent experience supporting global enterprise network systems and subsystems, including LAN, WAN, MPLS, BGP, network availability, troubleshooting, and infrastructure optimization

  • Minimum three (3) years experience:

    • Supporting IPv4 and IPv6 protocol stacks

    • Planning and executing local and long-haul communications

    • Supporting and troubleshootingfirewallappliances,firewallrulesets, and enterprisefirewallsolutions

Certifications
  • ITIL® 4 Foundation (or higher) Certification
  • At least two network certifications (e.g., Cisco Certified Network Associate (CCNA), CompTIA Network+)
  • Microsoft Certified Solutions Expert (MCSE) certification
  • Cisco Certified Internetwork Expert (CCIE) or Cisco Certified Design Expert (CCDE) certification
  • One of the below:
    • CISSP-ISSAP (Information Systems Security Architecture Professional) - the architecture concentration
    • CISSP-ISSEP (Information Systems Security Engineering Professional) - the engineering concentration
    • CCSP (Certified Cloud Security Professional) - added in more recent baseline updates

Candidates who do not currently possess the required certifications must obtain them within one month of hire. CWS may sponsor certification training and examination costs.
Security Clearance
  • Active Secret Clearance is required.

Other (Travel, Work Environment, DoD 8570 Requirements, Administrative Notes, etc.)
  • This position is primarily remote. Candidates located in the Chicago area are preferred, but this is not a requirement. Approximately 25% travel is anticipated during the first six months of the contract, primarily to the USMEPCOM Headquarters in North Chicago, Illinois, to support transition activities and program ramp-up. Once the program is fully operational, travel is expected to decrease to approximately 10% for periodic customer meetings and program support.

$115,000 - $155,000 a year
The offered rate will be based on the selected candidate's knowledge, skills, abilities and/or experience and in consideration of internal parity. The posted range is appropriate for a typical candidate meeting, at a minimum, all the core requirements of the position.
Computer World Services is an affirmative action and equal employment opportunity employer. Current employees and/or qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, disability, protected veteran status, genetic information or any other characteristic protected by local, state, or federal laws, rules, or regulations.
Computer World Services is committed to the full inclusion of all qualified individuals. As part of this commitment, Computer World Services will ensure that individuals with disabilities (IWD) are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Human Resources at [email protected].
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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