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Remote Licensed Customer Service Agent Jobs in Racine, WI

ForgeFit

Remote Customer Service Specialist

Milwaukee, WI · On-site +1

$16.75 - $22.25/hr

Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium fitness equipment to gyms, studios, and ...

Afni, Inc.

Remote Customer Service Representative

Milwaukee, WI · Remote

$15.75 - $21.25/hr

This position is for wireless customer service, so you will be handling mainly inbound calls from ... What You Need to Thrive in Our Remote Environment: * Cable or Fiber Internet Service only (no dial ...

HMG Careers

Remote Customer Service and Sales

Waukegan, IL · Remote

$69K/yr

Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ... Insurance license required or willingness to obtain one * Basic computer skills * Must reside in ...

New

HMG Careers

Remote Customer Service and Sales

Kenosha, WI · Remote

$69K/yr

Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ... Insurance license required or willingness to obtain one * Basic computer skills * Must reside in ...

HMG Careers

Remote Customer Service and Sales

Racine, WI · Remote

$69K/yr

Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ... Insurance license required or willingness to obtain one * Basic computer skills * Must reside in ...

New

DRUM Associates

Be Seen First

Customer Service Representative

Milwaukee, WI · Remote

$24/hr

Position Overview The Customer Service Representative plays a critical role in supporting patients ... Remote - but must be location in Wisconsin or Minnesota * Collaborative and team-oriented ...

Staples, Inc.

Customer Service Representative

Burlington, WI · On-site +1

$17 - $23/hr

... for remote work on Fridays. Staples is business to business. You're what binds us together. At ... Convert leads and opportunities into profitable sales while delivering exceptional customer service.

Staples, Inc.

Customer Service Representative

Old Mill Creek, IL · On-site +1

$15.25 - $20.75/hr

... for remote work on Fridays. Staples is business to business. You're what binds us together. At ... Convert leads and opportunities into profitable sales while delivering exceptional customer service.

TEKsystems

Customer Service Representative

Milwaukee, WI · Remote

$19 - $20/hr

... remote position. Application Deadline This position is anticipated to close on Aug 21, 2026. About ... services. We accelerate business transformation for our customers. Our expertise in strategy ...

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All JobsLicensed Customer Service Agent JobsRemote Licensed Customer Service Agent JobsRemote Licensed Customer Service Agent Jobs in Racine, WI

Remote Licensed Customer Service Agent information

See Racine, WI salary details

$9

$17

$25

How much do remote licensed customer service agent jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for remote licensed customer service agent in Racine, WI is $17.04, according to ZipRecruiter salary data. Most workers in this role earn between $13.99 and $18.70 per hour, depending on experience, location, and employer.

What is a remote licensed customer service agent?

A Remote Licensed Customer Service Agent is a professional who provides customer support and assistance while working from a location outside of a traditional office, typically from home. These agents often hold specific licenses, such as those required for insurance, finance, or healthcare, enabling them to handle specialized customer inquiries and transactions. Their main responsibilities include answering questions, resolving issues, and ensuring customer satisfaction, all while complying with industry regulations. Remote agents use technology to communicate with customers via phone, email, or chat platforms. This role offers flexibility but requires strong communication skills and a reliable internet connection.

What is the difference between Remote Licensed Customer Service Agent vs Remote Insurance Customer Service Representative?

AspectRemote Licensed Customer Service AgentRemote Insurance Customer Service Representative
CredentialsRequires state licensing, certifications in customer service or insuranceMay require insurance licenses, but not always
Work EnvironmentHome-based, customer-focused, often in insurance or financial servicesHome-based, handling insurance policy inquiries and claims
Industry UsageCommon in insurance, finance, and related sectorsPrimarily in insurance companies and agencies
Search & Comparison IntentPeople comparing licensed customer service roles in insurancePeople seeking insurance-specific customer service jobs

The Remote Licensed Customer Service Agent typically requires insurance licenses and works in insurance or financial sectors, focusing on customer support with licensing credentials. The Remote Insurance Customer Service Representative also handles insurance inquiries but may not always require licensing. Both roles are home-based and industry-specific, but the licensed agent role emphasizes licensing requirements and broader financial services experience.

What are the key skills and qualifications needed to thrive as a remote licensed customer service agent?

To thrive as a Remote Licensed Customer Service Agent, you need strong communication skills, problem-solving abilities, and an active relevant license (such as insurance or securities) specific to your industry. Familiarity with CRM platforms, call center software, and secure remote work systems is typically required. Exceptional empathy, patience, and self-motivation are vital soft skills for building rapport and managing customer concerns independently. These competencies enable agents to deliver compliant, high-quality service and resolve customer issues effectively in a remote environment.

What are some common challenges remote licensed customer service agents face, and how can they be addressed?

Remote Licensed Customer Service Agents often face challenges such as maintaining clear communication with customers and team members, managing time effectively with minimal supervision, and navigating multiple digital platforms to resolve client issues. To address these, successful agents develop strong organizational habits, proactively seek feedback, and utilize company-provided tools for collaboration and support. Regular virtual team meetings and ongoing training sessions also help agents stay connected and up-to-date on best practices.
What are popular job titles related to Remote Licensed Customer Service Agent jobs in Racine, WI? For Remote Licensed Customer Service Agent jobs in Racine, WI, the most frequently searched job titles are:
What job categories do people searching Remote Licensed Customer Service Agent jobs in Racine, WI look for? The top searched job categories for Remote Licensed Customer Service Agent jobs in Racine, WI are:
What cities near Racine, WI are hiring for Remote Licensed Customer Service Agent jobs? Cities near Racine, WI with the most Remote Licensed Customer Service Agent job openings:
Remote Licensed Customer Service Agent jobs near you

Remote CSR Agent - Leadership Training Track

AO Globe Life

Milwaukee, WI • On-site, Remote

$100K/yr

Full-time

Re-posted 21 days ago

Job description

Empower Lives, Shape Futures, and Build Your Career - All From Home!
AO Globe Life is thrilled to offer an exciting opportunity for individuals eager to launch their careers in a supportive and flexible work environment. We are hiring Remote Entry-Level Managing Agents for a full-time, fully remote role that allows you to make a meaningful impact from the comfort of your own home. With comprehensive training, warm leads, and no overhead expenses, we're here to set you up for success every step of the way.Who We Are
For over 70 years, AO Globe Life has been a trusted organization dedicated to serving working families, veterans, and labor union members. As part of AO South, you'll help enhance the lives of those who've dedicated themselves to others by providing tailored benefits programs and unparalleled support.What You'll Do
As a Remote Entry-Level Managing Agent, you will:
  • Engage with Members: Make daily phone calls to our extensive member database to understand their financial needs and provide tailored solutions.
  • Deliver Expert Guidance: Analyze members' financial situations and explain the advantages of additional benefits products with clarity and confidence.
  • Foster Relationships: Maintain consistent communication with members throughout the application process, offering updates, answering questions, and resolving issues.
  • Support Active Policyholders: Conduct policy reviews, assist with beneficiary changes, and guide members through claims processes.
  • Ensure Compliance: Adhere to all legal regulations and ethical standards in the management and sale of life insurance policies.
What We're Looking For
We're seeking individuals with the following qualifications:
  • Excellent verbal and written communication skills.
  • Proficiency in computer use and relevant software applications.
  • Strong organizational and time management skills.
  • Self-motivation and attention to detail.
  • Sales experience (preferred but not required).
  • A competitive mindset with a natural sales acumen.
  • Exceptional problem-solving skills and critical thinking abilities.
  • Ability to work independently and as part of a team.
  • Receptive to feedback and eager to grow through coaching.
Why Join Us?
We believe in rewarding talent and hard work. Here's what we offer:
  • Unlimited Earning Potential: Achieve over $100K annually through uncapped commissions.
  • Flexibility: Work remotely with a schedule that works for you.
  • Warm Leads: Skip cold calling-our database provides qualified leads.
  • No Overhead Expenses: Focus on your success without added costs.
  • Incentives: Earn performance-based bonuses and awards.
  • Union Membership: Enjoy the benefits and support of OPEIU Local 277.
Make an Impact, Build Your Career
Joining AO Globe Life isn't just a job-it's a chance to build a career that matters. You'll be part of a team that values integrity, compassion, and excellence while making a meaningful difference in the lives of veterans, labor union members, and their families.
Please Note:
  • This position is open to U.S. residents and citizens only. You must be physically located and legally authorized to work in the United States.

Ready to get started? Apply today and take the first step toward a rewarding and impactful career!

Apply