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Remote Licensed Customer Service Agent Jobs in Racine, WI

Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ... Insurance license required or willingness to obtain one * Basic computer skills * Must reside in ...

Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ... Insurance license required or willingness to obtain one * Basic computer skills * Must reside in ...

Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ... Insurance license required or willingness to obtain one * Basic computer skills * Must reside in ...

Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ... Insurance license required or willingness to obtain one * Basic computer skills * Must reside in ...

Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ... Insurance license required or willingness to obtain one * Basic computer skills * Must reside in ...

Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ... Insurance license required or willingness to obtain one * Basic computer skills * Must reside in ...

Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ... Insurance license required or willingness to obtain one * Basic computer skills * Must reside in ...

Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ... Insurance license required or willingness to obtain one * Basic computer skills * Must reside in ...

Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ... Insurance license required or willingness to obtain one * Basic computer skills * Must reside in ...

Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ... Insurance license required or willingness to obtain one * Basic computer skills * Must reside in ...

Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ... Insurance license required or willingness to obtain one * Basic computer skills * Must reside in ...

Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ... Insurance license required or willingness to obtain one * Basic computer skills * Must reside in ...

Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ... Insurance license required or willingness to obtain one * Basic computer skills * Must reside in ...

Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ... Insurance license required or willingness to obtain one * Basic computer skills * Must reside in ...

Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ... Insurance license required or willingness to obtain one * Basic computer skills * Must reside in ...

Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ... Insurance license required or willingness to obtain one * Basic computer skills * Must reside in ...

Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ... Insurance license required or willingness to obtain one * Basic computer skills * Must reside in ...

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Remote Licensed Customer Service Agent information

See Racine, WI salary details

$9

$17

$25

How much do remote licensed customer service agent jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for remote licensed customer service agent in Racine, WI is $17.04, according to ZipRecruiter salary data. Most workers in this role earn between $13.99 and $18.70 per hour, depending on experience, location, and employer.

What is a remote licensed customer service agent?

A Remote Licensed Customer Service Agent is a professional who provides customer support and assistance while working from a location outside of a traditional office, typically from home. These agents often hold specific licenses, such as those required for insurance, finance, or healthcare, enabling them to handle specialized customer inquiries and transactions. Their main responsibilities include answering questions, resolving issues, and ensuring customer satisfaction, all while complying with industry regulations. Remote agents use technology to communicate with customers via phone, email, or chat platforms. This role offers flexibility but requires strong communication skills and a reliable internet connection.

What are the key skills and qualifications needed to thrive as a remote licensed customer service agent?

To thrive as a Remote Licensed Customer Service Agent, you need strong communication skills, problem-solving abilities, and an active relevant license (such as insurance or securities) specific to your industry. Familiarity with CRM platforms, call center software, and secure remote work systems is typically required. Exceptional empathy, patience, and self-motivation are vital soft skills for building rapport and managing customer concerns independently. These competencies enable agents to deliver compliant, high-quality service and resolve customer issues effectively in a remote environment.

What are some common challenges remote licensed customer service agents face, and how can they be addressed?

Remote Licensed Customer Service Agents often face challenges such as maintaining clear communication with customers and team members, managing time effectively with minimal supervision, and navigating multiple digital platforms to resolve client issues. To address these, successful agents develop strong organizational habits, proactively seek feedback, and utilize company-provided tools for collaboration and support. Regular virtual team meetings and ongoing training sessions also help agents stay connected and up-to-date on best practices.

What is the difference between Remote Licensed Customer Service Agent vs Remote Insurance Customer Service Representative?

AspectRemote Licensed Customer Service AgentRemote Insurance Customer Service Representative
CredentialsRequires state licensing, certifications in customer service or insuranceMay require insurance licenses, but not always
Work EnvironmentHome-based, customer-focused, often in insurance or financial servicesHome-based, handling insurance policy inquiries and claims
Industry UsageCommon in insurance, finance, and related sectorsPrimarily in insurance companies and agencies
Search & Comparison IntentPeople comparing licensed customer service roles in insurancePeople seeking insurance-specific customer service jobs

The Remote Licensed Customer Service Agent typically requires insurance licenses and works in insurance or financial sectors, focusing on customer support with licensing credentials. The Remote Insurance Customer Service Representative also handles insurance inquiries but may not always require licensing. Both roles are home-based and industry-specific, but the licensed agent role emphasizes licensing requirements and broader financial services experience.

What are popular job titles related to Remote Licensed Customer Service Agent jobs in Racine, WI?

For Remote Licensed Customer Service Agent jobs in Racine, WI, the most frequently searched job titles are:

What cities near Racine, WI are hiring for Remote Licensed Customer Service Agent jobs?

Cities near Racine, WI with the most Remote Licensed Customer Service Agent job openings:

Customer Service Representative (Remote)

Milwaukee, WI • Remote

$15.75 - $21.50/hr

Full-time, Part-time

Posted 19 days ago


Job description

Customer Service Representative Full Time/Part Time/Remote

Dream Vacations to Go is looking for several hardworking, energetic, and enthusiastic individuals to join our outstanding remote team to plan dream vacations for clients. As a Customer Service Representative, you will be responsible for working with clients from start to finish. We work with leisure travelers, business travelers, and groups traveling together like sports teams and wedding groups. The majority of what a travel agent does is customer service oriented, so making sure the client has an amazing vacation means you will have that client for life.

Are you not happy in your current position? Would you like to choose your own hours and work from home? Are the daycare expenses eating up most of your paycheck? This may be right for you if you like to work in an environment where you are valued as a person, your contributions are rewarded, & work/life balance is a real thing. And the tons of perks are unbelievable!!!

Benefits:

  • 100% Remote
  • Travel Agent Certification
  • You will be licensed, bonded & insured with Errors & Omissions Insurance
  • 100% Flexible schedule Set your own hours
  • 1 on 1 assistance and a Mentor
  • Direct access to hundreds of suppliers
  • Ability to become an Expert in Cruise Lines, Jamaica, Hawaii, Greece, and much more
  • Deeply discounted travel for yourself, including some free perks
  • Free 3-30 day Cruise after completing vendor training (must pay port taxes & fees)

Duties and Responsibilities:

  • Prepare promotional material for your clients about the destination, weather, customs, special activities the clients should do, and more We prove to the clients that we can provide more value for them than they can find booking it on their own.
  • Book all travel plans as needed for your clients -- Hotels, Resorts, Car Rentals, Airport transfers, Airfare, Cruises, Tours & Activities, Concert/Sporting Event/Theme Park tickets and more. We also have access to vendors that deal in wholesale pricing to get even better deals for your clients that are not available to the general public.
  • Work closely with your clients to provide an exceptional travel package that meets their budgets and needs/desires. By providing outstanding customer service before, during, and after their vacation, that ensures you will have that client for life. By maintaining excellent client records, you will be able to assist repeat clients more easily.
  • Stay up to date on any new trends in travel industry. We have daily trainings on new products like resorts, cruise destinations, and even specials that aren't available to the general public.

Job Requirements:

  • Must be at least 18 years of age
  • Must have a smartphone, tablet and/or computer/laptop with strong internet access
  • Must be self-motivated, have a passion for helping others, and a strong desire to succeed
  • Open to and comfortable with various Social Media platforms
  • Must be comfortable working with minimal supervision
  • Must be able to effectively communicate with clients (sales, hospitality, or customer service background a plus but not required)
  • Detail oriented with good organizational skills
  • Must be willing to learn and be coachable

Life is too short to live it making someone else rich. Its time to you take the reins and step out of your comfort zone, and try something new. If you are stressing about not having enough time with your family or missing out on important milestones in your children's lives, then this may be right for you. As a Remote Customer Service Representative, you will be there because you set your own schedule. What are you waiting for? Start making money booking travel today.

Dream Vacations to Go is an Equal Opportunity Business.