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Remote Laser Field Service Engineer Jobs in Forney, TX

Mycronic USA

Field Service Engineer

Dallas, TX · Remote

$33.65 - $40.86/hr

The Field Service Engineer will assist sales representatives when they meet with clients to assist in sales demonstrations and answer customers' questions regarding the technical capabilities of ...

Hologic Inc.

Manager, Field Service

Dallas, TX · Remote

$98K - $150K/yr

Lead, coach, and develop a high-performing team of Field Service Engineers. * Drive customer ... Previous experience leading and developing remote, field-based teams. * Strong customer-facing ...

GE HealthCare

Field Engineer 1 - Dallas, TX

Dallas, TX · On-site +1

Work with experienced field engineers on basic troubleshooting and service repair needs on ... Remote We will not sponsor individuals for employment visas, now or in the future, for this job ...

GE HealthCare

Field Engineer 2 - Dallas, TX

Dallas, TX · On-site +1

... services for complex medical imaging equipment and related systems at customer sites. You will ... This role is located in Dallas, TX. This role is remote. Relocation is available. GE HealthCare is ...

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All JobsLaser Field Service Engineer JobsRemote Laser Field Service Engineer JobsRemote Laser Field Service Engineer Jobs in Forney, TX

Remote Laser Field Service Engineer information

See Forney, TX salary details

$32.9K

$64.2K

$95K

How much do remote laser field service engineer jobs pay per year?

As of Aug 13, 2026, the average yearly pay for remote laser field service engineer in Forney, TX is $64,159.00, according to ZipRecruiter salary data. Most workers in this role earn between $51,300.00 and $76,100.00 per year, depending on experience, location, and employer.

What is the difference between Remote Laser Field Service Engineer vs Laser Equipment Technician?

AspectRemote Laser Field Service EngineerLaser Equipment Technician
CredentialsTechnical certifications, engineering backgroundTechnical certifications, technical diploma
Work EnvironmentOn-site customer locations, remote supportLaboratory or manufacturing facilities
Industry UsageLaser systems, high-tech manufacturingLaser device maintenance, production lines
Job FocusInstallation, troubleshooting, remote supportRepair, calibration, routine maintenance

The Remote Laser Field Service Engineer primarily focuses on installing, troubleshooting, and supporting laser systems at customer sites, often providing remote assistance. In contrast, Laser Equipment Technicians handle routine maintenance, repairs, and calibration within labs or manufacturing settings. Both roles require technical skills and certifications but differ mainly in scope and work environment.

What are some common challenges faced by remote laser field service engineers and how are they typically addressed?

Remote Laser Field Service Engineers often encounter challenges such as troubleshooting complex laser systems without direct, on-site supervision and adapting quickly to different client environments. Effective communication skills are crucial, as much of the support and guidance must be delivered virtually. Engineers typically rely on detailed documentation, remote diagnostic tools, and strong collaboration with in-house technical teams to resolve issues efficiently. Adapting to varying travel schedules and maintaining up-to-date certifications are also important aspects of the role.

What is a remote laser field service engineer?

Remote Laser Field Service Engineers are specialized professionals who install, maintain, and troubleshoot laser equipment for clients, often providing support remotely. They use diagnostic tools and software to resolve technical issues without needing to be physically present, though some travel may occasionally be required for complex repairs or installations. These engineers work closely with customers to ensure optimal performance of laser systems and may also provide training and technical guidance. Their expertise is essential in industries such as manufacturing, healthcare, and research, where laser technology is widely used.

What are the key skills and qualifications needed to thrive as a remote laser field service engineer?

To thrive as a Remote Laser Field Service Engineer, you need a strong background in electronics, optics, and mechanical systems, typically supported by a relevant engineering degree or technical certification. Familiarity with laser systems, diagnostic software, and remote troubleshooting tools is essential for effectively servicing and maintaining equipment. Strong problem-solving skills, clear communication, and the ability to work independently are crucial soft skills for this role. These competencies ensure timely, accurate support and high customer satisfaction while minimizing equipment downtime.
What cities near Forney, TX are hiring for Remote Laser Field Service Engineer jobs? Cities near Forney, TX with the most Remote Laser Field Service Engineer job openings:
Remote Laser Field Service Engineer jobs near you
Infographic showing various Remote Laser Field Service Engineer job openings in Forney, TX as of July 2026, with employment types broken down into 1% As Needed, 75% Full Time, 21% Part Time, 2% Contract, and 1% Nights. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $64,159 per year, or $30.8 per hour.

Field Service Engineer

Park Place Technologies

Dallas, TX • On-site, Remote

Full-time

Re-posted 10 days ago

Park Place Technologies rating

7.8

Company rating: 7.8 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

86th of 223 rated it services

Job description

Field Service Engineer
Are you someone who thrives on helping others? Enjoys solving challenging technical problems? Is passionate about working hands-on with computer hardware? Then you may be interested in the Field Service Engineer (FSE) position that we have available.
It's an opportunity to join a team that meets the 24/7 data center maintenance needs of local customers with a focus on delivering exceptional service with each interaction. You will provide onsite system diagnostic and analysis support to customers within a geographical territory, or assigned to a specific account, supporting the customer per the terms of the Service Level Agreement (SLA) with Park Place Technologies. Specifically, it will be responding to customers' system failures by way of computer hardware service, testing, diagnostic analysis, and systems analysis of hardware, storage area networks, and system configurations.
This role requires driving to different customer sites within a 120-mile radius for assigned service calls. You will use your own vehicle and be reimbursed for travel expenses. You will work Monday-Friday, 8am-5pm and also must be willing to participate in after-hours, on-call rotation responding to customer issues and servicing all equipment regardless of product training within the designated service area.
What you'll be doing:
Customer Support
  • Ensure timely, professional and effective response to customer service needs to maintain a high level of customer satisfaction
  • Provide effective problem analysis and identification remotely before arrival at customer site; determine needed parts and documentation to minimize down time and multiple trips
  • Perform service in a cost-effective manner, displaying professional attitude and courtesy while on site
  • Maintain effective communication with customer and our customer support center during repair process and any projected delay
  • Analyze software and hardware error logs, utilizing diagnostic and troubleshooting techniques and operating system analysis to ensure timely and effective repair
  • Analyze, diagnose, troubleshoot and repair data center hardware (including mid- to high-end servers and storage devices) as well as storage area network and systems configuration and compatibility problems
  • Utilize multiple tools for remote system connection to perform remote diagnosis, repair or configuration changes
  • Follow customer specific repair procedures; assess current and future customer needs based on usage of the system

Inventory/Parts Management
  • Determine needed parts and quantities based on contracts in service area
  • Return bad or excess parts in a timely manner
  • Manage accurate inventory count (daily and as required) and perform bi-yearly physical count inventory

Administrative
  • Accurately complete and timely return audit forms, email replies, timesheets and expense reports
  • Attend and participate in regularly scheduled team meetings
  • Account for all activities correctly using Field Point time reporting utility

What we're looking for:
  • Experience working with OEM data center hardware with ability to grasp new products/concepts
  • Successful prior field experience
  • Strong troubleshooting skills; CompTia A+ and Server + preferred
  • Availability for after hours, on-call rotation to support customer needs
  • Must possess a valid driver's license and an appropriate driving record based on the position travel requirements
  • Ability to lift up to 50 pounds, stand and walk for extended periods of time, pull, lift, squat, reach, bend, and stoop to equipment, parts, and supplies. This is an active position that requires walking, standing, squatting, bending, and driving for over 50% of the workday. Potential requirement for work at height, including the use of ladders
  • Must be able to pass customer background screenings in addition to Park Place Technologies pre-employment screening

Bonus Points:
  • Certification and other OEM computer hardware certifications from major vendors such as Dell, IBM, HP, etc. are helpful
  • Bachelor's degree in related field (i.e. Computer Science, Engineering) or equivalent experience preferred

Education:
  • High School Degree required

Travel:
  • Must be able to travel to client sites up to 75% of the time within a predetermined territory radius (up to 4+ hours/one way by car)

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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