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Remote Laptop Call Center Agent Jobs (NOW HIRING)

TAD PGS, Inc.

Call Center Associate

El Segundo, CA · On-site

$21/hr

We have an outstanding remote Contract position for a Call Center Agent to join a leading Company located in the El Segundo, CA surrounding area. Pay Rate: $21.00/hr . Job Responsibilities * : Handle ...

Mysocialwiz

Call Center Representative

West Haven, CT · Remote

$16.50 - $20.50/hr

Call Center Agent Job Summary for Mysocialwiz.com Full Commission + Retirement Plan You will answer incoming calls from customers who want to signup, respond to inquiries, manage complaints ...

Conduent, Inc.

Call Center Agent - Travel Benefits

NJ · Remote

$18/hr

Call Center Agent - Travel Benefits Pay Rate: $18.00/hour, which may be below your state's minimum ... Remote Role - Full Time Hours: Monday - Friday 8am - 7pm EST (an 8-hour shift will be assigned ...

Conduent, Inc.

Call Center Agent - Travel Benefits

NJ · Remote

$18/hr

Call Center Agent - Travel Benefits Pay Rate: $18.00/hour, which may be below your state's minimum ... Remote Role - Full Time Hours: Monday - Friday 8am - 7pm EST (an 8-hour shift will be assigned ...

Mysocialwiz

Call Center Representative

West Haven, CT · Remote

$16.50 - $20.50/hr

Call Center Agent Job Summary for Mysocialwiz.com Full Commission + Retirement Plan You will answer incoming calls from customers who want to signup, respond to inquiries, manage complaints ...

Apexchat

Part Time REMOTE Call Center Agent

San Ramon, CA · Remote

$11 - $12/hr

Join our team as a PART TIME Call Center Agent, where you'll play a crucial role as the primary point of contact for customers across multiple industries, including law firms. Your responsibilities ...

Apexchat

Part Time REMOTE Call Center Agent

San Ramon, CA · Remote

$35K - $47K/yr

Join our team as a PART TIME Call Center Agent, where you'll play a crucial role as the primary point of contact for customers across multiple industries, including law firms. Your responsibilities ...

Apexchat

Part Time REMOTE Call Center Agent

San Ramon, CA · Remote

$11 - $12/hr

Join our team as a PART TIME Call Center Agent, where you'll play a crucial role as the primary point of contact for customers across multiple industries, including law firms. Your responsibilities ...

Apexchat

Part Time REMOTE Call Center Agent

San Ramon, CA · Remote

$35K - $47K/yr

Join our team as a PART TIME Call Center Agent, where you'll play a crucial role as the primary point of contact for customers across multiple industries, including law firms. Your responsibilities ...

MDS Communications

Remote Call Center Agent

Paducah, KY · Remote

$15 - $16/hr

Kentucky Remote - KYEducation Level: Not SpecifiedSalary Range: $15. 00 - $16. 00 HourlyJob Shift: AnyMDS Communications is looking to hire Call Center Representatives! Are you seeking a job with ...

MDS Communications

Remote Call Center Agent

Jackson, MS · Remote

$15 - $16/hr

Mississippi Remote - MSEducation Level: Not SpecifiedSalary Range: $15. 00 - $16. 00 HourlyJob Shift: AnyMDS Communications is looking to hire Call Center Representatives! Are you seeking a job with ...

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Remote Laptop Call Center Agent information

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$17

$25

How much do remote laptop call center agent jobs pay per hour?

As of Jun 23, 2026, the average hourly pay for remote laptop call center agent in the United States is $17.22, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $18.99 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote Laptop Call Center Agent, and why are they important?

To thrive as a Remote Laptop Call Center Agent, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and remote collaboration tools is important. Active listening, patience, and time management are essential soft skills for building rapport and managing high call volumes. These skills ensure efficient customer support, high satisfaction rates, and effective remote teamwork.

What are some common challenges faced by remote laptop call center agents, and how can they be managed?

Remote laptop call center agents often face challenges such as staying motivated without in-person supervision, managing technical issues independently, and maintaining clear communication with team members. To overcome these, agents should establish a dedicated workspace, follow a consistent daily routine, and proactively utilize company-provided support resources for troubleshooting. Regular check-ins with supervisors and participation in virtual team meetings also help foster a sense of connection and ensure alignment with team goals.

What is a Remote Laptop Call Center Agent?

A Remote Laptop Call Center Agent is a customer service professional who works from a location outside of a traditional call center, typically using a laptop and internet connection. These agents handle customer inquiries, provide support, and resolve issues via phone, chat, or email. The remote nature of the job allows flexibility and can lead to better work-life balance. Employers often provide necessary software and training, while agents are responsible for maintaining a quiet and reliable workspace.

What is the difference between Remote Laptop Call Center Agent vs Remote Customer Service Representative?

AspectRemote Laptop Call Center AgentRemote Customer Service Representative
CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training often provided
Work EnvironmentHome-based with a laptop and internet connectionHome-based or office; computer and phone required
Industry UsageCommon in call centers, tech support, salesWidespread across retail, telecom, banking
Job FocusHandling calls via laptop, troubleshooting, salesResponding to customer inquiries, issue resolution

Both roles involve remote work and customer interaction, but Remote Laptop Call Center Agents typically focus on technical support or sales via a laptop, while Remote Customer Service Representatives handle general inquiries and issue resolution across various industries.

Infographic showing various Remote Laptop Call Center Agent job openings in the United States as of June 2026, with employment types broken down into 98% Full Time, and 2% Part Time. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $35,810 per year, or $17.2 per hour.

Remote Part Time Call Center Agent

Cerida Investment Corp

El Paso, TX • Remote

$16/hr

Full-time, Part-time

Posted 6 days ago

Job description

Customer Service Agent – Remote

Job Type: Part Time – Work from Home

Hours: Varies with flexibility, Evenings

Salary: $16.00

Benefits: Available after 60 days for full-time employees

About AnswerNet

AnswerNet is the brand name for the AnswerNet family of companies, including AnswerNet, Inc., New AnswerNet Inc., Cerida Investment Corp., TPV.com, and Ansercomm to name a few. Together with our affiliates, AnswerNet operates more than 20 contact centers within the continental United States and Canada. We provide a vast range of services to optimize telephone answering services, appointment setting and confirmation, customer support, third-party verification, sales, lead qualification, market research, and a host of other contact management solutions. In all, AnswerNet has more than 10,000 satisfied clients, and we process over 125 million interactions per year.

Job Summary:

We are looking for remote customer-oriented service representatives who provide high-level customer service solutions to all customers/clients on a daily basis. Answer all incoming calls and make outgoing calls specific to each program or project you are assigned, using the tools provided by AnswerNet and the client to properly document all customer interactions, while maintaining a sense of integrity regarding both the company and the customer, while adhering to all company policies and procedures.

Job Duties / Responsibilities / Essential Functions:

Manage large amounts of inbound calls and make consistent outbound calls.
Identify and assess customers’ needs to achieve satisfaction
Provide accurate, valid, and complete information by using the right methods/tools
Meet personal/customer service team sales targets and call handling quotas
Handle customer complaints, provide appropriate solutions and alternatives within the time limits, and follow up to ensure the resolution
Keep records of customer interactions, process customer accounts, and file documents
Follow communication procedures, guidelines, and policies
Take the extra mile to engage customers

Required Knowledge /Skills / Abilities / Qualifications:

Proven customer support experience or experience as a client service representative
Track record of over-achieving quota
Strong phone contact handling skills and active listening
Customer orientation and ability to adapt/respond to different types of characters
Must be a strong communicator: strong verbal, written, and interpersonal communication skills
Ability to multitask, prioritize, and manage time effectively
Proficient in typing
Must be a peer leader: exemplary attendance, positive attitude, professional conduct, and high-level customer service skills
Solution-Oriented CSR: an individual with a strong sense of integrity and a dedication to quality, one who always goes to the next level to deliver an unforgettable customer experience
Computer Skills: familiarity with Windows and Microsoft Office, and the ability to quickly learn new software with provided training.
Flexibility with scheduling and work hours
At least 1 year of previous high-volume call center experience
Experience working with an automatic dialer
Must be computer literate
Pleasant phone demeanor
Experience in both Inbound and Outbound environments
Other requirements may vary as determined by management.
Driven by Success: they want to constantly innovate and push themselves, and your team, to be the best in the industry least one year of previous high-volume call center experience

WAH Requirements:

PC/Laptop with at least Windows 10 (Apple/Mac products, Chromebooks, and tablets are not compatible)
Hard-wired high-speed internet connection (ethernet cable)
USB-connected Headset
Webcam
A quiet, dedicated place to work free from distractions, including pets and children.