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Remote Lab Data Entry Jobs in Birmingham, AL (NOW HIRING)

Soft source inc

Customer service representative

Birmingham, AL · Remote

$16.50 - $22.25/hr

Data Entry * Order Processing * Customer Retention * Complaint Resolution * Attention to Detail * Adaptability * Team Collaboration * Remote Communication * Product Knowledge * Empathy * Decision ...

Garver

Bridge Inspection Team Leader

Birmingham, AL · On-site +1

A remote or hybrid remote work arrangement is negotiable. This position will work with our in-house ... Bridge Inspection Data Entry * Field work, which can include carrying ladders and gear, working at ...

All JobsLab Data Entry JobsRemote Lab Data Entry JobsRemote Lab Data Entry Jobs in Birmingham, AL

Remote Lab Data Entry information

See Birmingham, AL salary details

$10

$18

$26

How much do remote lab data entry jobs pay per hour?

As of Jul 26, 2026, the average hourly pay for remote lab data entry in Birmingham, AL is $18.25, according to ZipRecruiter salary data. Most workers in this role earn between $15.34 and $20.48 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote Lab Data Entry specialist, and why are they important?

To thrive as a Remote Lab Data Entry specialist, you need strong attention to detail, accuracy, and proficiency in data entry, often supported by a high school diploma or equivalent. Familiarity with laboratory information management systems (LIMS), spreadsheets, and data processing software is typically required. Excellent organizational skills, time management, and clear communication help individuals excel in remote and deadline-driven environments. These competencies are vital to ensure the integrity of lab data, support efficient operations, and maintain regulatory compliance.

What are some common challenges faced in a Remote Lab Data Entry role, and how can they be effectively managed?

Remote Lab Data Entry professionals often face challenges such as maintaining accuracy while handling large volumes of sensitive data, adapting to different lab information systems, and ensuring data security in a remote environment. To manage these effectively, it's important to establish a quiet, organized workspace, regularly review data for errors, and stay updated on privacy protocols. Collaboration with lab technicians and IT support teams can also help quickly resolve discrepancies and technical issues, fostering a smooth workflow.

What are Remote Lab Data Entry jobs?

Remote Lab Data Entry jobs involve inputting, updating, and managing laboratory data from a remote location, typically using specialized software or databases. Employees in this role may be responsible for entering test results, patient information, and other relevant data accurately and efficiently. Attention to detail and confidentiality are essential, as the information handled is often sensitive. These jobs allow workers to perform their duties from home or another off-site location, making them ideal for those seeking flexible work arrangements.

What is the difference between Remote Lab Data Entry vs Remote Medical Data Entry?

AspectRemote Lab Data EntryRemote Medical Data Entry
CredentialsHigh school diploma or equivalent; basic computer skillsHigh school diploma; familiarity with medical terminology and electronic health records
Work EnvironmentHome-based, computer-focusedHome-based, computer-focused, often with specialized medical software
Industry UsageLaboratories, research facilitiesHealthcare providers, hospitals, clinics
Common Search IntentData entry jobs in labsMedical data entry jobs

Remote Lab Data Entry involves inputting laboratory test results and research data, typically in scientific or research settings. Remote Medical Data Entry focuses on managing patient records and medical information. While both roles require attention to detail and computer skills, medical data entry often requires familiarity with medical terminology and health record systems. Understanding these differences helps job seekers find the right position aligned with their skills and industry interests.

What are the most commonly searched types of Lab Data Entry jobs in Birmingham, AL? The most popular types of Lab Data Entry jobs in Birmingham, AL are:
What are popular job titles related to Remote Lab Data Entry jobs in Birmingham, AL? For Remote Lab Data Entry jobs in Birmingham, AL, the most frequently searched job titles are:
What job categories do people searching Remote Lab Data Entry jobs in Birmingham, AL look for? The top searched job categories for Remote Lab Data Entry jobs in Birmingham, AL are:
What cities near Birmingham, AL are hiring for Remote Lab Data Entry jobs? Cities near Birmingham, AL with the most Remote Lab Data Entry job openings:
Remote Lab Data Entry jobs near you
Infographic showing various Remote Lab Data Entry job openings in Birmingham, AL as of July 2026, with employment types broken down into 100% Full Time. Highlights an 11% In-person, and 89% Remote job distribution, with an average salary of $37,960 per year, or $18.2 per hour.
Customer service representative

Customer service representative

Soft source inc

Birmingham, AL • Remote

$16.50 - $22.25/hr

Full-time

Medical, Dental, Vision, PTO

Posted 7 days ago

Job description

Job Description – Remote Customer Service RepresentativePosition Summary

We are seeking a customer-focused Remote Customer Service Representative to provide exceptional support to customers through phone, email, chat, and other digital communication channels. The ideal candidate is an excellent communicator with strong problem-solving skills, a positive attitude, and the ability to deliver outstanding customer experiences while working in a remote environment.

Key Responsibilities

  • Respond to customer inquiries via phone, email, live chat, and other communication channels in a timely and professional manner.

  • Resolve customer issues, complaints, and service requests while ensuring a positive customer experience.

  • Provide accurate information about products, services, policies, and account-related inquiries.

  • Document customer interactions, updates, and resolutions within the CRM system.

  • Process orders, returns, exchanges, cancellations, and account updates accurately.

  • Escalate complex issues to the appropriate department while maintaining ownership of customer concerns.

  • Follow established service standards, workflows, and company policies.

  • Monitor customer satisfaction and identify opportunities to improve the overall customer experience.

  • Collaborate with cross-functional teams to resolve customer issues efficiently.

  • Meet or exceed key performance indicators (KPIs) including response time, resolution time, customer satisfaction (CSAT), and quality metrics.

  • Participate in training sessions and stay current on product knowledge and company updates.

  • Maintain confidentiality of customer information and comply with company security policies.

  • Support continuous process improvement initiatives to enhance service quality and operational efficiency.

Required Qualifications

  • High school diploma or equivalent; Associate's or Bachelor's degree preferred.

  • 1–3 years of customer service, call center, help desk, or client support experience.

  • Excellent verbal and written communication skills.

  • Strong interpersonal, problem-solving, and conflict-resolution abilities.

  • Ability to work independently in a remote environment while managing multiple tasks.

  • Strong organizational skills with high attention to detail.

  • Comfortable learning new systems and technologies.

Preferred Qualifications

  • Experience supporting customers in a remote or virtual environment.

  • Experience using CRM and customer support platforms.

  • Bilingual or multilingual communication skills are a plus.

  • Experience in e-commerce, SaaS, healthcare, financial services, or technology industries.

Technical Skills

  • Zendesk

  • Salesforce Service Cloud

  • HubSpot CRM

  • Freshdesk

  • Intercom

  • Microsoft Office 365

  • Google Workspace

  • Slack

  • Microsoft Teams

  • Zoom

  • RingCentral

  • Five9

  • Aircall

  • Jira

  • Confluence

Core Competencies

  • Customer Service Excellence

  • Customer Relationship Management (CRM)

  • Problem Solving

  • Conflict Resolution

  • Active Listening

  • Verbal & Written Communication

  • Multitasking

  • Time Management

  • Data Entry

  • Order Processing

  • Customer Retention

  • Complaint Resolution

  • Attention to Detail

  • Adaptability

  • Team Collaboration

  • Remote Communication

  • Product Knowledge

  • Empathy

  • Decision Making

  • Process Improvement

What We Offer

  • Fully remote work environment

  • Competitive salary and performance incentives

  • Health, dental, and vision insurance

  • Paid time off and company holidays

  • Home office support (where applicable)

  • Paid training and professional development

  • Collaborative, inclusive, and supportive team culture

  • Opportunities for career growth and advancement