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Remote Knowledge Base Writer Jobs in Tulsa, OK (NOW HIRING)

Helpdesk Technician

Tulsa, OK · Remote

$20 - $24/hr

Document support activities and maintain IT knowledge base articles * Escalate complex technical issues to senior IT staff when appropriate * Provide occasional support to remote users and field ...

Knowledge of SQL query writing and optimization * Knowledge of database design, administration ... S. base salary range for this full-time position is $130,000 - $150,000. Additionally, this role ...

Contribute to knowledge base documentation for recurring issues. * Continuous Improvement ... Familiarity with networking basics (TCP/IP, DNS, DHCP) and remote support tools. * Excellent ...

Remote (U.S. Based) Employment Type: Full-Time About ForgeFit ForgeFit supplies cutting-edge ... Passion for fitness or knowledge of gym equipment is a bonus What We Offer * Competitive base pay ...

... to support team knowledge sharing. Required Skills and Qualifications: • Strong hands-on ... Compensation & Benefits Notice The national pay range for this full-time position is base salary of ...

Prepare detailed project estimates and written proposals * Create color-coded shop drawings for ... Base salary of $80,000-$95,000 based on experience * Performance-based bonus opportunity * Hybrid ...

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Remote Knowledge Base Writer information

See Tulsa, OK salary details

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How much do remote knowledge base writer jobs pay per hour?

As of Jul 27, 2026, the average hourly pay for remote knowledge base writer in Tulsa, OK is $22.18, according to ZipRecruiter salary data. Most workers in this role earn between $16.92 and $25.48 per hour, depending on experience, location, and employer.

What is a Remote Knowledge Base Writer?

A Remote Knowledge Base Writer is a professional who creates, edits, and maintains documentation and instructional content for a company’s knowledge base, all while working from a remote location. Their main goal is to make information easily accessible and understandable for users, customers, or internal teams. This role typically involves collaborating with subject matter experts, using content management systems, and ensuring that articles are accurate, clear, and up-to-date. Remote Knowledge Base Writers often work for tech companies, SaaS providers, or customer support teams that need comprehensive self-service resources.

What are the key skills and qualifications needed to thrive as a Remote Knowledge Base Writer, and why are they important?

To thrive as a Remote Knowledge Base Writer, you need strong writing, editing, and research skills, typically supported by experience in technical writing or content creation. Familiarity with content management systems (CMS), knowledge base platforms such as Zendesk or Confluence, and basic HTML are often required. Attention to detail, self-motivation, and excellent communication skills are vital for producing clear, user-focused documentation while collaborating remotely. These abilities ensure the creation of accurate, accessible resources that enhance user experience and support organizational knowledge sharing.

How does a Remote Knowledge Base Writer typically collaborate with subject matter experts to ensure content accuracy?

Remote Knowledge Base Writers often work closely with subject matter experts (SMEs) through virtual meetings, emails, and collaboration tools to gather detailed and accurate information about products or services. They may schedule regular check-ins or request feedback on draft articles to ensure technical accuracy and clarity. Building strong communication and organizational skills is important, as coordinating across time zones and teams can be a challenge. This collaborative process not only improves the quality of documentation but also helps writers stay updated on product changes.
What are popular job titles related to Remote Knowledge Base Writer jobs in Tulsa, OK? For Remote Knowledge Base Writer jobs in Tulsa, OK, the most frequently searched job titles are:
What job categories do people searching Remote Knowledge Base Writer jobs in Tulsa, OK look for? The top searched job categories for Remote Knowledge Base Writer jobs in Tulsa, OK are:
Infographic showing various Remote Knowledge Base Writer job openings in Tulsa, OK as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $46,143 per year, or $22.2 per hour.
Helpdesk Technician

Helpdesk Technician

Addison Group

Tulsa, OK • Remote

$20 - $24/hr

Other

Medical, Dental, Vision, Retirement

Posted 27 days ago


Job description

Job Title: Helpdesk Technician

Industry: Oil & Gas

Location: Tulsa, OK

Assignment Type: Direct Hire

Pay: $20-24/hr

Work Schedule: Monday-Friday, 8am-5pm

Benefits: This position is eligible for medical, dental, vision, and 401(k).

About The Company: Our client is a privately held company in the energy services industry with a long-standing reputation for operational excellence. Headquartered in Tulsa, they operate across multiple states and have an IT team that supports both office staff and field-based operations.

Job Description: A growing Oklahoma-based organization is seeking an IT Support Technician to join its small, collaborative IT team. This is an excellent opportunity for someone early in their IT career who enjoys hands-on technical support and wants to make a direct impact across the organization.

In this role, you'll provide day-to-day technical support to both office and remote employees, troubleshoot hardware and software issues, assist with workstation deployments, and help support an upcoming office relocation. You'll work closely with the Director of IT and gain exposure to a wide range of technologies in a fast-paced environment.

Key Responsibilities:

  • Serve as the first point of contact for end-user technical support via phone, email, remote support, and in person
  • Troubleshoot and resolve hardware, software, printer, and connectivity issues
  • Support Windows workstations, Microsoft Office applications, and user devices
  • Perform Active Directory administration, including password resets, account unlocks, and user account maintenance
  • Install, configure, deploy, and maintain desktops, laptops, printers, and peripherals
  • Assist with workstation setup, equipment moves, and office relocation activities
  • Support employee onboarding and offboarding, including equipment provisioning and account setup
  • Document support activities and maintain IT knowledge base articles
  • Escalate complex technical issues to senior IT staff when appropriate
  • Provide occasional support to remote users and field personnel

Qualifications:

  • 1–3 years of IT support, help desk, desktop support, or related experience
  • Experience supporting Windows operating systems and Microsoft Office applications
  • Working knowledge of Active Directory, including user account administration
  • Experience with desktop, laptop, printer, and peripheral setup and troubleshooting
  • Strong customer service, communication, and problem-solving skills
  • Ability to prioritize multiple support requests in a fast-paced environment
  • Willingness to learn new technologies and take on a variety of technical responsibilities
  • Ability to lift and move computer equipment up to 40 pounds