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Remote Knowledge Base Writer Jobs in Milwaukee, WI

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Customer Representative

Milwaukee, WI · Remote

$775/wk

  • Medical

  • Dental

  • Vision

Develop and maintain a knowledge base of the evolving products and services ​ Qualifications ... Excellent written and verbal communication skills

Posted today

Medical Writer / Clinical Document Author Role Type: Contractor Location: Remote micro1 is engaging ... No prior experience in AI is required -- your domain knowledge is what matters. Scope of Work

Medical Writer / Clinical Document Author Role Type: Contractor Location: Remote micro1 is engaging ... No prior experience in AI is required -- your domain knowledge is what matters. Scope of Work

Remote Inside Sales Representative

Milwaukee, WI · On-site +1

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Remote (U.S. Based) Employment Type: Full-Time About ForgeFit ForgeFit supplies cutting-edge ... Passion for fitness or knowledge of gym equipment is a bonus What We Offer * Competitive base pay ...

Windchill Architect

Milwaukee, WI · Remote

$64.50 - $85/hr

Windchill Architect Milwaukee, WI (remote) Fulltime) Must Have Technical/Functional Skills ... strengthening collective knowledge, and helping resolve customer challenges Collaborate on ...

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Remote Knowledge Base Writer information

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How much do remote knowledge base writer jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for remote knowledge base writer in Milwaukee, WI is $23.93, according to ZipRecruiter salary data. Most workers in this role earn between $18.22 and $27.45 per hour, depending on experience, location, and employer.

What is a remote knowledge base writer?

A Remote Knowledge Base Writer is a professional who creates, edits, and maintains documentation and instructional content for a company’s knowledge base, all while working from a remote location. Their main goal is to make information easily accessible and understandable for users, customers, or internal teams. This role typically involves collaborating with subject matter experts, using content management systems, and ensuring that articles are accurate, clear, and up-to-date. Remote Knowledge Base Writers often work for tech companies, SaaS providers, or customer support teams that need comprehensive self-service resources.

What are the key skills and qualifications needed to thrive as a remote knowledge base writer, and why are they important?

To thrive as a Remote Knowledge Base Writer, you need strong writing, editing, and research skills, typically supported by experience in technical writing or content creation. Familiarity with content management systems (CMS), knowledge base platforms such as Zendesk or Confluence, and basic HTML are often required. Attention to detail, self-motivation, and excellent communication skills are vital for producing clear, user-focused documentation while collaborating remotely. These abilities ensure the creation of accurate, accessible resources that enhance user experience and support organizational knowledge sharing.

How does a remote knowledge base writer typically collaborate with subject matter experts to ensure content accuracy?

Remote Knowledge Base Writers often work closely with subject matter experts (SMEs) through virtual meetings, emails, and collaboration tools to gather detailed and accurate information about products or services. They may schedule regular check-ins or request feedback on draft articles to ensure technical accuracy and clarity. Building strong communication and organizational skills is important, as coordinating across time zones and teams can be a challenge. This collaborative process not only improves the quality of documentation but also helps writers stay updated on product changes.

What are the most commonly searched types of Knowledge Base Writer jobs in Milwaukee, WI?

The most popular types of Knowledge Base Writer jobs in Milwaukee, WI are:

What are popular job titles related to Remote Knowledge Base Writer jobs in Milwaukee, WI?

For Remote Knowledge Base Writer jobs in Milwaukee, WI, the most frequently searched job titles are:

What job categories do people searching Remote Knowledge Base Writer jobs in Milwaukee, WI look for?

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What cities near Milwaukee, WI are hiring for Remote Knowledge Base Writer jobs?

Cities near Milwaukee, WI with the most Remote Knowledge Base Writer job openings:

Territory Sales Manager - Southeast Region (Remote)

A.O. Smith

Milwaukee, WI • Remote

Full-time

Medical, Dental, Life, Retirement

Posted 27 days ago


A. O. Smith rating

6.8

Company rating: 6.8 out of 10

Based on 30 frontline employees who took The Breakroom Quiz

366th of 489 rated machine equipment manufacturers


Job description

Company / Location Information
A.O. Smith is a global leader applying innovative technologies and energy-efficient solutions to products manufactured and marketed worldwide. The company is one of the world's leading manufacturers of residential and commercial water heating equipment and boilers, as well as a manufacturer of water treatment products for residential and light commercial applications. A. O. Smith is headquartered in Milwaukee, Wisconsin, with approximately 12,000 employees at operations in the United States, Canada, China, India, Mexico, the Netherlands, and the United Kingdom.
Primary Function

The Territory Sales Manager will be responsible for developing, implementing, managing, and maintaining the business plan and sales strategies for our premium line of high efficiency water heating products within their assigned area. This role involves managing the activities of the Representative Agencies within the territory, and direct contact with various plumbing industry related customers, shows, and events. The candidate will collaborate with the National Sales Manager and Regional Sales Managers to create and execute strategies to drive specification, adoption, and sales of high efficiency water heating products, with a primary focus on Heat Pump, Condensing Tank, and Tankless technologies. The customer base will encompass Large and Small Plumbing and HVAC Contractors, Private Equity Contractors, Contractor Groups and Associations, National to Custom Home Builders, local and national Distribution companies, and others. The position requires managing existing and established territories and accounts, while driving growth and market share acquisition.

This is a fully remote position, but to effectively serve our client base, candidates are preferred to reside within the assigned territory.

Responsibilities
  • Travel 80% to support and maintain assigned territory.
    • States Include: AL, FL, GA, NC, SC.
  • Develop and execute a comprehensive sales plan in collaboration with National and Regional Management Team, outlining key objectives, target markets, and tactics to implement and monitor sales strategies to ensure alignment, effectiveness, and efficiency within Territory, Region, and Super Region.
  • Coordinate with National and Regional Manager while working in tandem with Representative Agencies Sales Teams to execute tactical plans daily, calling upon groups with focus upon Residential New Construction and Repair and Remodel Contractors.
  • Develop, Implement, Measure, and Report High Efficiency Product Specification, Installation, Repair, and Sales Training Programs to drive adoption of Heat Pump, Condensing Tank, and Tankless water heating technologies.
  • Develop, implement, and monitor sales targets to lead Representative Agency members to achieve goals through tactical plan implementation.
  • Identify and pursue new business opportunities within the territory to expand market sales and share through relationships, tools, and technologies including Dodge or other information service platforms.
  • Cultivate and maintain strong relationships with existing customers, distribution branch teams and contractors to maximize sales opportunities and customer loyalty.
  • Measure training and results by customer to ensure adoption, specification, knowledge base, and product market share position.
  • Monitor, analyze, and share performance metrics to develop plan improvements.
  • Research and identify new potential customers and market opportunities.
  • Provide timely and effective solutions aligned with customer needs.
  • Collaborate with Marketing and Product Development to ensure brand consistency and customer requirements.
  • Remain updated on new product launches, competitors, and industry trends, ensuring the Sales team remains informed.
  • Prepare quarterly and annual sales reviews and forecasts.
Qualifications
  • Bachelor's degree in business, marketing, or a related field.
  • 5 years Sales Experience
  • Proven record of exceeding sales targets and developing long-term relationships.
  • Proven experience with plumbing contractors, construction trade, homebuilders, manufacturers' representatives, and wholesale distribution preferred.
  • History of results and a problem-solving orientation.
  • Strong analytical skills.
  • Excellent written and verbal communication skills.
  • Ability to present well and successfully manage the negotiation process.
  • Proven and demonstrated leadership ability.
  • A self-starter with strong independent work skills, prioritizing activities, and understanding opportunity costs.
  • Ability to thrive and work in a fast-paced team environment.
  • Sound technical understanding of plumbing and/or mechanical products.
  • Proficiency with Microsoft Office, Salesforce, and other sales tools.
Years of Experience
Minimum of 5 years related work experience
We Offer

Competitive compensation package and comprehensive benefits plans which include medical and dental insurance, company-sponsored life insurance, retirement security savings plan, short- and long-term disability programs and tuition assistance.
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ADA Statement & EEO Statement

In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis. We consider all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status.

We also provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.


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