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Remote Knowledge Base Writer Jobs in Memphis, TN

SAIC

ZME Remote Pilot Operator

Memphis, TN · Remote

Public Trust Potential for Remote Work: ORA_ON_SITE Description * PLEASE NOTE: This is NOT a UAS ... Effective oral and written communications skills * Working knowledge of the FAAO JO 7110.65 is ...

SAIC

ZME Remote Pilot Operator

Memphis, TN · On-site +1

We are looking for a Full-time, Remote Pilot Operator (RPO) candidates to join the SAIC Controller ... Effective oral and written communications skills * Working knowledge of the FAAO JO 7110.65 is ...

micro1 AI

AI Trainer - Microbiology Expert

Memphis, TN · Remote

$70 - $90/hr

Remote micro1 is engaging Microbiologists to contribute their scientific expertise to a unique ... No prior experience in AI is required -- your domain knowledge is what matters. Key ...

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How much do remote knowledge base writer jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for remote knowledge base writer in Memphis, TN is $23.60, according to ZipRecruiter salary data. Most workers in this role earn between $17.98 and $27.07 per hour, depending on experience, location, and employer.

What is a remote knowledge base writer?

A Remote Knowledge Base Writer is a professional who creates, edits, and maintains documentation and instructional content for a company’s knowledge base, all while working from a remote location. Their main goal is to make information easily accessible and understandable for users, customers, or internal teams. This role typically involves collaborating with subject matter experts, using content management systems, and ensuring that articles are accurate, clear, and up-to-date. Remote Knowledge Base Writers often work for tech companies, SaaS providers, or customer support teams that need comprehensive self-service resources.

What are the key skills and qualifications needed to thrive as a remote knowledge base writer, and why are they important?

To thrive as a Remote Knowledge Base Writer, you need strong writing, editing, and research skills, typically supported by experience in technical writing or content creation. Familiarity with content management systems (CMS), knowledge base platforms such as Zendesk or Confluence, and basic HTML are often required. Attention to detail, self-motivation, and excellent communication skills are vital for producing clear, user-focused documentation while collaborating remotely. These abilities ensure the creation of accurate, accessible resources that enhance user experience and support organizational knowledge sharing.

How does a remote knowledge base writer typically collaborate with subject matter experts to ensure content accuracy?

Remote Knowledge Base Writers often work closely with subject matter experts (SMEs) through virtual meetings, emails, and collaboration tools to gather detailed and accurate information about products or services. They may schedule regular check-ins or request feedback on draft articles to ensure technical accuracy and clarity. Building strong communication and organizational skills is important, as coordinating across time zones and teams can be a challenge. This collaborative process not only improves the quality of documentation but also helps writers stay updated on product changes.
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ZME Remote Pilot Operator

SAIC

Memphis, TN • Remote

Full-time

Re-posted 21 days ago

SAIC rating

7.9

Company rating: 7.9 out of 10

Based on 79 frontline employees who took The Breakroom Quiz

78th of 223 rated it services

Job description

Job ID: 2613785

Location: Memphis, TN, US

Date Posted: 2026-06-17

Category: Information Technology

Subcategory: Computer Operator

Schedule: Full-Time

Shift: Day Job

Travel: No

Minimum Clearance Required: None

Clearance Level Must Be Able to Obtain: Public Trust

Potential for Remote Work: ORA_ON_SITE


Description

  • PLEASE NOTE: This is NOT a UAS, UAV, RPV, or DRONE pilot position.

We are looking for a Full-time, Remote Pilot Operator (RPO) candidates to join the SAIC Controller Training Solutions (CTS) team at the Memphis ARTCC (ZME), located in Memphis, TN, supporting air traffic controller training services for the Federal Aviation Administration (FAA).

Job Description:

The RPO plays the role of the pilot and other controllers in the Air Traffic Controller training simulator.  The RPO operates a combination of a simulated radar display and voice communication system to simulate the actions and communication of pilots and remote ATC facilities during medium and high-fidelity training exercises. RPOs receive voice commands from students, input proper entries into the automated system to simulate pilot actions, translate displayed information into appropriate ATC terminology, and respond to the student via the VCS utilizing proper phraseology.

The candidate will be required to complete the following certifications: Classroom (pass test on airspace and procedures) and Lab (perform as a Remote Pilot Operator on all positions).

The Federal Aviation Administration (FAA) is responsible for ensuring that air traffic control specialists provide the flying public with a high level of safety and professionalism. A well-trained Air Traffic Control (ATC) workforce plays an essential role in fulfilling this responsibility. The FAA employs more than 14,000 air traffic controllers. They work in air traffic facilities of varying sizes, safely separating more than 50,000 aircraft in the National Airspace System (NAS) each day.

To provide such air traffic services, the FAA trains new air traffic control specialists and provides recurrent training to current air traffic control specialists. The FAA utilizes Contractor-provided instructional services at FAA ATC facilities throughout the U.S. and its Territories to ensure these training needs are met. The scope of the contractor-provided services includes all training and training program support to successfully train and prepare students to become fully certified air traffic controllers. SAIC must provide training and training related support services as required for all types and levels of ATC facilities.

Qualifications

Required Qualifications:

  • Candidates for this position must have a minimum of a high school diploma (or equivalent) and demonstrate basic computer proficiency. Candidates must possess an ability to read and interpret materials such as diagrams and manuals and have the ability to speak clearly and be understood
  • US Citizenship is required with the ability to obtain and maintain a Public Trust clearance

Desired Skills and Experience:

  • Experience working in a multidisciplinary team (Multimedia Developers, Quality Assurance, Instructions System Designers, Subject Matter Experts, Instructors)
  • Experience and certification in ATC Tower, TRACON or En Route simulation lab is strongly desired, but not required
  • Effective oral and written communications skills
  • Working knowledge of the FAAO JO 7110.65 is strongly desired, but not required
  • Effective team building skills
  • MS Office Suite Proficiency (Word, PowerPoint, Excel, etc.)
  • Basic familiarization of current technologic tools (tablets, notebooks, applications, etc.)
  • Basic familiarization or experience with pilot/controller communications or phraseology

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