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Remote Knowledge Base Writer Jobs in Kyle, TX (NOW HIRING)

Wood Plc

Technical Writer

Austin, TX · On-site +1

... remote work from another Wood Texas office or at home will also be considered. Key components of ... Significant knowledge of CMT equipment, process, procedures and TxDOT specifications used for ...

Wood Plc

Sr. Technical Writer/Editor

Austin, TX · On-site +1

... remote work from another Wood Texas office or at home will also be considered. Key components of ... Significant knowledge of CMT equipment, process, procedures and TxDOT specifications used for ...

Truvani

Direct Response Copywriter - REMOTE

Austin, TX · On-site +1

$75K - $105K/yr

Deep, applied knowledge of direct-response and consumer-psychology principles (think Schwartz ... Earn a reputation across the team as a fast, reliable, on-brand writer SALARY AND BENEFITS * Base ...

Truvani

Direct Response Copywriter - REMOTE

Austin, TX · Remote

$75K - $105K/yr

Deep, applied knowledge of direct-response and consumer-psychology principles (think Schwartz ... Earn a reputation across the team as a fast, reliable, on-brand writer SALARY AND BENEFITS * Base ...

Truvani

Direct Response Copywriter - REMOTE

Austin, TX · Remote

$75K - $105K/yr

Deep, applied knowledge of direct-response and consumer-psychology principles (think Schwartz ... Earn a reputation across the team as a fast, reliable, on-brand writer SALARY AND BENEFITS * Base ...

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Remote Knowledge Base Writer information

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How much do remote knowledge base writer jobs pay per hour?

As of Jul 29, 2026, the average hourly pay for remote knowledge base writer in Kyle, TX is $23.31, according to ZipRecruiter salary data. Most workers in this role earn between $17.74 and $26.78 per hour, depending on experience, location, and employer.

What is a Remote Knowledge Base Writer?

A Remote Knowledge Base Writer is a professional who creates, edits, and maintains documentation and instructional content for a company’s knowledge base, all while working from a remote location. Their main goal is to make information easily accessible and understandable for users, customers, or internal teams. This role typically involves collaborating with subject matter experts, using content management systems, and ensuring that articles are accurate, clear, and up-to-date. Remote Knowledge Base Writers often work for tech companies, SaaS providers, or customer support teams that need comprehensive self-service resources.

What are the key skills and qualifications needed to thrive as a Remote Knowledge Base Writer, and why are they important?

To thrive as a Remote Knowledge Base Writer, you need strong writing, editing, and research skills, typically supported by experience in technical writing or content creation. Familiarity with content management systems (CMS), knowledge base platforms such as Zendesk or Confluence, and basic HTML are often required. Attention to detail, self-motivation, and excellent communication skills are vital for producing clear, user-focused documentation while collaborating remotely. These abilities ensure the creation of accurate, accessible resources that enhance user experience and support organizational knowledge sharing.

How does a Remote Knowledge Base Writer typically collaborate with subject matter experts to ensure content accuracy?

Remote Knowledge Base Writers often work closely with subject matter experts (SMEs) through virtual meetings, emails, and collaboration tools to gather detailed and accurate information about products or services. They may schedule regular check-ins or request feedback on draft articles to ensure technical accuracy and clarity. Building strong communication and organizational skills is important, as coordinating across time zones and teams can be a challenge. This collaborative process not only improves the quality of documentation but also helps writers stay updated on product changes.
What are popular job titles related to Remote Knowledge Base Writer jobs in Kyle, TX? For Remote Knowledge Base Writer jobs in Kyle, TX, the most frequently searched job titles are:
What job categories do people searching Remote Knowledge Base Writer jobs in Kyle, TX look for? The top searched job categories for Remote Knowledge Base Writer jobs in Kyle, TX are:
What cities near Kyle, TX are hiring for Remote Knowledge Base Writer jobs? Cities near Kyle, TX with the most Remote Knowledge Base Writer job openings:
Remote Knowledge Base Writer jobs near you
Infographic showing various Remote Knowledge Base Writer job openings in Kyle, TX as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $48,476 per year, or $23.3 per hour.

Technical Content Writer III - (Work from Home)

Health Care Service Corporation

Austin, TX • Remote

$55K - $123K/yr

Full-time

Medical, Life, Retirement, PTO

Posted 21 days ago

Job description

At HCSC, our employees are the cornerstone of our business and the foundation to our success. We empower employees with curated development plans that foster growth and promote rewarding, fulfilling careers.

Join HCSC and be part of a purpose-driven company that will invest in your professional development.

Job SummaryThis position is responsible for analyzing, documenting, organizing, and publishing policies, procedures and guidelines for internal operations divisions. Leading facilitation work with internal and external customers to gain acceptance and consensus; supporting efforts to improve content taxonomies and content organization. Staging and publishing new and revised records on approval applications. Securing cooperation of appropriate levels of authority. Consulting with local content owners to ensure standards, templates, and publishing protocol are followed; and supporting content organization and standardization efforts that lead to improved search efficiency and improved usability.

Required Job Qualifications:

  • Bachelor's degree AND five (5) year experience with corporate content management, knowledge management and policy and procedural research, writing and storage OR 10 years' experience with corporate content management, knowledge management and policy and procedural research, writing and storage.
  • Three (3) years' learning and development experience in a corporate or business setting.
  • Strong research skills including gathering and analyzing data from multiple sources (subject matter experts, project managers) to develop Web content, and possibly training materials and online help content)
  • Experience with documenting software projects.
  • Proven technical writing and editing skills.
  • Proven ability to create creative, unique, and relevant online content for the web.
  • Proven ability to be effective in a position requiring a high degree of self-direction, initiative, sound decision-making, good organizational skills and must be able to meet aggressive tight deadlines.
  • Strong customer services focus and detailed oriented.
  • Clear and concise verbal and written communication skills.
  • Consulting and analytical skills.
  • Sound inductive and deductive reasoning.
  • Work with others to analyze information and evaluate results to identify appropriate solutions.
  • Develop solutions to meet individual and departmental goals.
  • Strong and proven presentation, interpersonal, organizational and analytical skills.
  • Strong technical writing and content skills and to relay complex technical information must be conveyed in a clear and convincing way.
  • Ability to function effectively as part of a team.
  • Ability to maintain discretion and confidentiality.
  • Ability to understand and follow directions.
  • PC proficiency to include Word, Excel, PowerPoint, EPPS, NICE and other document and web-based application or tools.

Preferred Job Qualifications:

  • Bachelor's degree or Master's degree in Library and Information Sciences or Communications.
  • Two (2) years' healthcare insurance operations experience.
  • Aptitude to learn HCSC operations and technical terminology.
  • Ability to work with multiple internal and external customers, senior management, subject matter experts.
  • Familiarity emerging content/knowledge organization models and practices in the industry.

#LI-LO1
#LI-Remote

Are you being referred to one of our roles? If so, ask your connection at HCSC about our Employee Referral process!

Pay Transparency Statement:

At Health Care Service Corporation, you will be part of an organization committed to offering meaningful benefits to our employees to support their life outside of work. From health and wellness benefits, 401(k) savings plan, pension plan, paid time off, paid parental leave, disability insurance, supplemental life insurance, employee assistance program, paid holidays, tuition reimbursement, plus other incentives, we offer a robust total rewards package for employees. Learn more about our benefit offerings by visiting https://careers.hcsc.com/totalrewards.

The compensation offered will vary depending on your job-related skills, education, knowledge, and experience. This role aligns with an annual incentive bonus plansubject to the terms and the conditions of the plan.

HCSC Employment Statement:

We are an Equal Opportunity Employment employer dedicated to providing a welcoming environment where the unique differences of our employees are respected and valued. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected characteristics.

Base Pay Range$55,900.00 - $123,500.00

Exact compensation may vary based on skills, experience, and location.

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