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Remote Knowledge Base Writer Jobs in Hempstead, NY

Noblesoft Technologies

Technical Writer

Secaucus, NJ · Remote

Job Role - Technical Writer Location - Secaucus, NJ(Remote) Qualifications: Education Preferred ... Knowledge of medical terminology Knowledge of Adobe Framemaker Knowledge of GitLab and GitHub ...

Cisco

Content Writer (Remote)

New York, NY · On-site +1

$165K - $210K/yr

Knowledge of Cisco's business, products, and culture is a plus. * Able to share portfolio or ... Employees on sales plans earn performance-based incentive pay on top of their base salary, which is ...

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Grant Writer

New York, NY · On-site +1

$5.3K/mo

Maintaining a working knowledge of the interests and expectations of the organization's major ... Experience working in remote contexts, with globally distributed team members, and demonstrating ...

Areya Media

Staff Writer, OKP

Brooklyn, NY · Remote

$3.0K/mo

Strong knowledge of hip-hop history and today's music landscape * Clear, confident writing voice ... Hybrid work schedule: in-person & remote Areya Media, Inc. offers the following monthly rate: * $3 ...

Valnet Inc.

Streaming/Entertainment Writer

Newark, NJ · On-site +1

This position will operate on a remote basis. Our Valnet tech brands (including Pocket-lint ... Deep knowledge of the current streaming landscape (Netflix, Max, Disney+, Hulu, Prime Video, Apple ...

Minute Media

Sports Writer - NBA/NHL

New York, NY · Remote

$50K - $55K/yr

You do not need to be an expert in both leagues, but you should bring deep knowledge and genuine ... We follow a remote -first approach to give you more options. The expected salary range for this ...

Minute Media

Sports Writer - NBA/NHL

New York, NY · On-site +1

$50K - $55K/yr

You do not need to be an expert in both leagues, but you should bring deep knowledge and genuine ... We follow a remote -first approach to give you more options. The expected salary range for this ...

CCS Fundraising

Proposal Writer

Manhattan, NY · On-site +1

Proposal Department Lead TYPE: Full-Time, Remote. Candidates based near CCS offices in New York, NY ... Advanced knowledge of Word, Excel, PowerPoint, and Outlook * Creative presentation design ...

Valnet Concept

TheTravel | Cruise Writer

New York, NY · On-site +1

... firsthand knowledge of cabin classes, major lines, ports, and onboard logistics. Your ... A flexible schedule and a fully remote position. * Exposure to TheTravel's audience of 8 million ...

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Remote Knowledge Base Writer information

See Hempstead, NY salary details

$12

$25

$44

How much do remote knowledge base writer jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for remote knowledge base writer in Hempstead, NY is $25.26, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $28.99 per hour, depending on experience, location, and employer.

What is a remote knowledge base writer?

A Remote Knowledge Base Writer is a professional who creates, edits, and maintains documentation and instructional content for a company’s knowledge base, all while working from a remote location. Their main goal is to make information easily accessible and understandable for users, customers, or internal teams. This role typically involves collaborating with subject matter experts, using content management systems, and ensuring that articles are accurate, clear, and up-to-date. Remote Knowledge Base Writers often work for tech companies, SaaS providers, or customer support teams that need comprehensive self-service resources.

How does a remote knowledge base writer typically collaborate with subject matter experts to ensure content accuracy?

Remote Knowledge Base Writers often work closely with subject matter experts (SMEs) through virtual meetings, emails, and collaboration tools to gather detailed and accurate information about products or services. They may schedule regular check-ins or request feedback on draft articles to ensure technical accuracy and clarity. Building strong communication and organizational skills is important, as coordinating across time zones and teams can be a challenge. This collaborative process not only improves the quality of documentation but also helps writers stay updated on product changes.

What are the key skills and qualifications needed to thrive as a remote knowledge base writer, and why are they important?

To thrive as a Remote Knowledge Base Writer, you need strong writing, editing, and research skills, typically supported by experience in technical writing or content creation. Familiarity with content management systems (CMS), knowledge base platforms such as Zendesk or Confluence, and basic HTML are often required. Attention to detail, self-motivation, and excellent communication skills are vital for producing clear, user-focused documentation while collaborating remotely. These abilities ensure the creation of accurate, accessible resources that enhance user experience and support organizational knowledge sharing.

What are popular job titles related to Remote Knowledge Base Writer jobs in Hempstead, NY?

For Remote Knowledge Base Writer jobs in Hempstead, NY, the most frequently searched job titles are:

What job categories do people searching Remote Knowledge Base Writer jobs in Hempstead, NY look for?

The top searched job categories for Remote Knowledge Base Writer jobs in Hempstead, NY are:

What cities near Hempstead, NY are hiring for Remote Knowledge Base Writer jobs?

Cities near Hempstead, NY with the most Remote Knowledge Base Writer job openings:

Remote Knowledge Base Writer jobs near you
Infographic showing various Remote Knowledge Base Writer job openings in Hempstead, NY as of August 2026, with employment types broken down into 71% Full Time, and 29% Temporary. Highlights an 100% Remote job distribution, with an average salary of $52,536 per year, or $25.3 per hour.

Call Center Representative -(Remote)

Stratford Solutions Inc.

Manhattan, NY • On-site, Remote

$20/hr

Full-time

Re-posted 13 days ago

Job description

Job Title: Call Center Representative - English & Spanish (Remote)
Job Type: Full-time, Contract
Location: Manhattan NY
Shift timing: 10:00Am to 6:00Pm EST
Pay Rate: $20 per hour
We are looking for Spanish Call Center Representatives who can compassionately deliver exceptional customer service. In this role, you will provide high-quality, accurate, and professional responses to customer inquiries while adhering to regulatory and compliance guidelines. Success in this position means delivering service with integrity, building customer rapport, and creating a positive experience for every caller.
Key Responsibilities:
• Handle a high volume of inbound calls (approximately 45-75 calls per day)
• Assist callers by addressing inquiries, resolving issues, and providing appropriate solutions
• Read from and utilize knowledge base articles to ensure accurate and consistent information
• Create and manage service requests based on customer needs
• Identify and appropriately escalate complex or sensitive calls
• Maintain detailed and accurate documentation of customer interactions
• Deliver excellent customer service while remaining professional, patient, and empathetic
• Adhere to company policies, procedures, and compliance standards at all times
Knowledge, Skills, and Abilities:
• Advanced customer service skills with a strong desire to help others
• Strong phone etiquette and interpersonal communication skills
• Proficiency in Microsoft Office and general computer skills
• Experience with keyword searching (Boolean search skills a plus)
• Excellent verbal and written communication skills
• Strong listening and comprehension abilities
• Ability to remain composed, objective, and professional in all situations
• Positive, patient, and confident demeanor
Minimum Education and Experience:
• High School Diploma or GED (preferred)
• 2-3 years of customer service experience (preferred)
• Phone-based customer service experience (strongly preferred)
• Bilingual skills are a plus but not required
Training Schedule:
• Monday through Friday, 9:00 AM - 5:00 PM
• Weekend availability required
Company Culture:
• Detail-oriented - focused on quality and precision
• Outcome-oriented - driven by performance and results
• People-oriented - supportive and fairness-focused
• Team-oriented - collaborative and cooperative

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