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Remote Knowledge Base Writer Jobs in Alabama (NOW HIRING)

First American

$20.34 - $27.12/hr

Builds knowledge base of state practices and requirements. What You'll Do * Conduct title research ... Verbal and written communication skills. * High School diploma or equivalent. This position will be ...

CAI

Senior Customer Service Representative

Montgomery, AL · Remote

$19 - $26.25/hr

Remote Who we are CAI is a global services firm with over 9,000 associates worldwide and a yearly ... Contribute to and maintain knowledge base articles, call scripts, and standard operating procedures ...

New

First American

$20.34 - $27.12/hr

Builds knowledge base of state practices and requirements. Essential Functions * Conducts title ... Verbal and written communication skills * Knowledge of company terminology, search department ...

CAI

Customer Service Delivery Leader

Montgomery, AL · Remote

Remote Who we are CAI is a global services firm with over 9,000 associates worldwide and a yearly ... and knowledge base content * Champion a culture of continuous improvement, holding the team ...

New

micro1 AI

Accounting Associate - Remote

Montgomery, AL · Remote

$60K - $100K/yr

We value team members who excel in both written and verbal communication and are committed to ... Compensation & Benefits Notice The national pay range for this full-time position is base salary of ...

micro1 AI

Accounting Associate - Remote

Birmingham, AL · Remote

$60K - $100K/yr

We value team members who excel in both written and verbal communication and are committed to ... Compensation & Benefits Notice The national pay range for this full-time position is base salary of ...

micro1 AI

Accounting Associate - Remote

Tuscaloosa, AL · Remote

$60K - $100K/yr

We value team members who excel in both written and verbal communication and are committed to ... Compensation & Benefits Notice The national pay range for this full-time position is base salary of ...

micro1 AI

Accounting Associate - Remote

Huntsville, AL · Remote

$60K - $100K/yr

We value team members who excel in both written and verbal communication and are committed to ... Compensation & Benefits Notice The national pay range for this full-time position is base salary of ...

micro1 AI

Accounting Associate - Remote

Mobile, AL · Remote

$60K - $100K/yr

We value team members who excel in both written and verbal communication and are committed to ... Compensation & Benefits Notice The national pay range for this full-time position is base salary of ...

6k Systems

Academic Instructor (REMOTE)

Montgomery, AL · On-site +1

... to Maxwell Air Force Base. * Must have demonstrated knowledge and expertise in education and ... Must have experience with writing and editing material at an academic level. * Must be able to use ...

Daktronics

Audio Video Field Service Engineer

Auburn, AL · On-site +1

$27 - $29/hr

Actively creating and updating knowledge base articles for internal/external use. * Perform other ... Remote Support (approximately 20-40% - varied, based on business need) consists of supporting ...

Motorola

$90K - $105K/yr

Excellent written and oral communication skills * Committed to accuracy and high standards * Adept ... Working knowledge of Visio, MS Office, and Google Suite Target Base Salary Range: $90,000 - $105 ...

Never Ending Travels

Remote Cruise Booker

AL · On-site +1

$45K - $65K/yr

... knowledge and excitement to inspire clients. 3. Tailored Escapes - Craft customized vacation ... Effective Communication - Strong written and verbal communication skills, with an emphasis on ...

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Remote Knowledge Base Writer information

What is a Remote Knowledge Base Writer?

A Remote Knowledge Base Writer is a professional who creates, edits, and maintains documentation and instructional content for a company’s knowledge base, all while working from a remote location. Their main goal is to make information easily accessible and understandable for users, customers, or internal teams. This role typically involves collaborating with subject matter experts, using content management systems, and ensuring that articles are accurate, clear, and up-to-date. Remote Knowledge Base Writers often work for tech companies, SaaS providers, or customer support teams that need comprehensive self-service resources.

What are the key skills and qualifications needed to thrive as a Remote Knowledge Base Writer, and why are they important?

To thrive as a Remote Knowledge Base Writer, you need strong writing, editing, and research skills, typically supported by experience in technical writing or content creation. Familiarity with content management systems (CMS), knowledge base platforms such as Zendesk or Confluence, and basic HTML are often required. Attention to detail, self-motivation, and excellent communication skills are vital for producing clear, user-focused documentation while collaborating remotely. These abilities ensure the creation of accurate, accessible resources that enhance user experience and support organizational knowledge sharing.

How does a Remote Knowledge Base Writer typically collaborate with subject matter experts to ensure content accuracy?

Remote Knowledge Base Writers often work closely with subject matter experts (SMEs) through virtual meetings, emails, and collaboration tools to gather detailed and accurate information about products or services. They may schedule regular check-ins or request feedback on draft articles to ensure technical accuracy and clarity. Building strong communication and organizational skills is important, as coordinating across time zones and teams can be a challenge. This collaborative process not only improves the quality of documentation but also helps writers stay updated on product changes.
What are popular job titles related to Remote Knowledge Base Writer jobs in Alabama? For Remote Knowledge Base Writer jobs in Alabama, the most frequently searched job titles are:
What job categories do people searching Remote Knowledge Base Writer jobs in Alabama look for? The top searched job categories for Remote Knowledge Base Writer jobs in Alabama are:
What cities in Alabama are hiring for Remote Knowledge Base Writer jobs? Cities in Alabama with the most Remote Knowledge Base Writer job openings:
Remote Knowledge Base Writer jobs near you
Commercial Searcher - Montgomery County (Hybrid)

Commercial Searcher - Montgomery County (Hybrid)

First American

Remote

$20.34 - $27.12/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 7 days ago

Job description

Who We AreJoin a team that puts its People First! First American's National Production Services division provides global title and escrow production support across all channels within First American Title including the Mortgage Services, Commercial, Direct, and Agency divisions. Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For list for eleven consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all. For more information, please visit www.careers.firstam.com.What We DoAssembles title packages, searches for tax documentation or performs other research related to escrow and title closings. Work is done in an office, title plant or remotely traveling to court houses, municipalities and other government entities to perform the searches. Works independently and uses experience to compile search packages ranging in complexity that require research and investigation. Builds knowledge base of state practices and requirements.
Job Description

What You'll Do

  • Conduct title research to compile search packages ranging in complexity; document all research.

  • Process departmental documents requiring specific knowledge of functional operations, type correspondence and reports from rough drafts.

  • Compiles, investigates, and interprets tax records in order to determine tax liability.

  • Tackle assignments that vary in complexity using established procedures.

  • Work under general supervision applying well-established techniques, procedures, or specific standards.

  • Exercise judgment within defined policies and procedures.

  • Escalate issues to more experienced team members.

  • ***This position will require frequent trips to the Montgomery County Courthouse.***

What You'll Bring

  • 1 or more years of related experience, preferably in the title industry.

  • Familiarity with Microsoft Office applications.

  • Comfortable using technology and learning new systems.

  • A love for research and problem-solving.

  • Experience with tract book searching preferred.

  • Familiarity with legal descriptions and ability to map and identify correct tract books for searches.

  • Data entry and typing skills.

  • Verbal and written communication skills.

  • High School diploma or equivalent.


This position will be accepting applications on an ongoing basis until the position is filled.

#LI-DS1
#LI-REMOTE

Pay Range: $20.34 - $27.12 Hourly, RemoteThis hiring range is a reasonable estimate of the base pay range for this position at the time of posting. Pay is based on a number of factors which may include job-related knowledge, skills, experience, business requirements and geographic location.What We OfferBy choice, we don't simply accept individuality - we embrace it, we support it, and we thrive on it! Our People First culture is inclusive for all employees - not just because it's the right thing to do, but because it's the key to our success. We are proud to foster an authentic and inclusive workplace For All. You are free and encouraged to bring your entire, unique self to work. First American is an equal opportunity employer in every sense of the term.Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.

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