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Remote Junior System Administrator Jobs in Basking Ridge, NJ

Senior Call Center Administrator

Manhattan, NY · On-site +1

$94K - $128K/yr

Troubleshoot system issues, lead root cause analysis, and implement long-term fixes to improve ... This is not a digital nomad or remote international position; candidates must be based in the ...

Knowledge of and experience using a CMS (Content Management System) to manage stock online * Sound ... Flexible and hybrid working environment including tailored hours, remote working, career breaks ...

Business Analyst - Junior (Remote)

New York, NY · On-site +1

$29 - $38.75/hr

Facilitate knowledge transfer and foster change management activities. * Analyse system defects and ... Flexible and hybrid working environment including tailored hours, remote working, career breaks ...

Knowledge of and experience using a CMS (Content Management System) to manage stock online * Sound ... Flexible and hybrid working environment including tailored hours, remote working, career breaks ...

Business Analyst - Junior (Remote)

New York, NY · On-site +1

$29 - $38.75/hr

Facilitate knowledge transfer and foster change management activities. * Analyse system defects and ... Flexible and hybrid working environment including tailored hours, remote working, career breaks ...

SQL Database Administrator

Brooklyn, NY · Remote

$54.25 - $68/hr

This is a remote position with occasional travel to onsite location in Brooklyn, NY *Applicants ... Strong understanding of large-scale data management, data governance, and system integrations.

The HR Administrator's contribution to the team members' experience is one of the most important ... Must be proficient with computer systems Nice to have: * Experience with remote onboarding and ...

Business System Manager

Hillsborough, NJ · On-site +1

$65 - $100K/hr

Bachelor's degree required * 2+ years as a systems admin required * POS experience and proficiency ... This position is remote and you must live in one of the states we currently operate in. CO, ID, AZ ...

At Tristero we build high performance distributed systems, and our engineers play a pivotal role in the company's success. We do a lot of systems design/implementation - primarily in golang. Our ...

Lead AEM Developer

New York, NY · Remote

$64.50 - $84.50/hr

You will work closely with clients, developers, system administrators, project managers, business ... Work with junior developers to mentor. * Conduct code reviews. * Employ strong coding standards for ...

Showing results 41-60

Remote Junior System Administrator information

See Basking Ridge, NJ salary details

$34K

$65.2K

$88.6K

How much do remote junior system administrator jobs pay per year?

As of Aug 12, 2026, the average yearly pay for remote junior system administrator in Basking Ridge, NJ is $65,176.00, according to ZipRecruiter salary data. Most workers in this role earn between $54,100.00 and $75,200.00 per year, depending on experience, location, and employer.

What are some common challenges faced by remote junior system administrators, and how can they be overcome?

Remote junior system administrators often face challenges such as troubleshooting technical issues without on-site access, managing time effectively in a virtual environment, and maintaining clear communication with team members. Overcoming these challenges requires strong documentation skills, familiarity with remote access tools, and proactive communication through chat or video calls. Building a habit of regular check-ins with senior admins and using collaboration platforms can help ensure tasks are completed efficiently and support is readily available when needed.

What is a remote junior system administrator?

Remote Junior System Administrators are entry-level IT professionals who assist in managing and maintaining computer systems, networks, and servers from a remote location. They typically monitor system performance, perform routine maintenance, help resolve technical issues, and support senior administrators in implementing IT solutions. This role requires basic knowledge of operating systems, networking, and troubleshooting, and is ideal for those starting a career in system administration while working remotely.

What is the difference between Remote Junior System Administrator vs Remote Network Support Technician?

AspectRemote Junior System AdministratorRemote Network Support Technician
Required CertificationsCompTIA A+, Network+, Microsoft CertifiedCompTIA A+, Network+, Cisco CCNA
Work EnvironmentManaged IT environments, servers, cloud platformsNetwork hardware, routers, switches, troubleshooting
Employer & Industry UsageIT departments, tech companies, managed service providersTelecommunications, internet service providers, enterprise networks
Common Search & Comparison IntentUnderstanding entry-level sysadmin roles, responsibilitiesComparing network support roles, troubleshooting skills

The Remote Junior System Administrator typically manages servers, cloud services, and user accounts, focusing on system maintenance and support. In contrast, the Remote Network Support Technician specializes in troubleshooting network hardware and connectivity issues. Both roles require similar certifications and are common in IT and tech industries, but they focus on different technical areas within network and system management.

What are the key skills and qualifications needed to thrive as a remote junior system administrator?

To thrive as a Remote Junior System Administrator, you need a foundational understanding of computer networks, operating systems (such as Windows or Linux), and troubleshooting, often supported by a degree in IT or related certifications like CompTIA A+ or Microsoft Certified: Azure Fundamentals. Familiarity with remote administration tools, ticketing systems, and basic scripting languages is commonly expected. Strong communication, time management, and problem-solving skills help you address user issues efficiently while collaborating with distributed teams. These skills are vital to ensure smooth IT operations, maintain system uptime, and promptly resolve technical problems in a remote work environment.
What are popular job titles related to Remote Junior System Administrator jobs in Basking Ridge, NJ? For Remote Junior System Administrator jobs in Basking Ridge, NJ, the most frequently searched job titles are:
What job categories do people searching Remote Junior System Administrator jobs in Basking Ridge, NJ look for? The top searched job categories for Remote Junior System Administrator jobs in Basking Ridge, NJ are:
What cities near Basking Ridge, NJ are hiring for Remote Junior System Administrator jobs? Cities near Basking Ridge, NJ with the most Remote Junior System Administrator job openings:
Infographic showing various Remote Junior System Administrator job openings in Basking Ridge, NJ as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 13% Part Time, and 4% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $65,176 per year, or $31.3 per hour.

Senior Call Center Administrator

Progyny

Manhattan, NY • On-site, Remote

$94K - $128K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 29 days ago


Job description

Thank you for considering Progyny!
We are seeking a Senior Contact Center Telephony Administrator to support Progyny's continued growth. This role will serve as a subject matter expert across contact center platforms, owning the design, configuration, and optimization of telephony systems that power both inbound and outbound operations. The ideal candidate brings strong experience in cloud contact center platforms, with a focus on scalability, automation, and performance optimization. Experience with Five9 is preferred.
You will partner cross-functionally with Operations, Workforce Management, and Systems teams to drive efficiency, improve reliability, and enhance the overall member and agent experience.
What you'll be doing...
  • Serve as the primary subject matter expert and point of contact for contact center telephony platforms (CCaaS), supporting VoIP systems, routing logic, and integrations
  • Design, configure, and optimize inbound and outbound call flows, including agent and skill-based routing, queue management, and call distribution strategies
  • Own and manage predictive and preview dialer strategies, including campaign setup, pacing optimization, and performance tuning
  • Support and enhance IVR systems, including call flows, self-service options, and menu optimization to improve routing accuracy and reduce transfers
  • Partner with business stakeholders to translate operational needs into technical solutions
  • Troubleshoot system issues, lead root cause analysis, and implement long-term fixes to improve stability and performance
  • Collaborate with Workforce Management and Operations teams to ensure alignment between staffing models and telephony configurations
  • Identify opportunities for automation, system enhancements, and integration improvements across platforms (e.g., CRM, WFM, analytics tools)
  • Maintain documentation of system configurations, processes, and best practices
  • Stay current on industry trends, platform capabilities, and emerging technologies to continuously improve the contact center ecosystem
  • Provide ad hoc support and training to internal teams as needed

About You...
  • Bachelor's degree or equivalent professional experience required
  • 4+ years of experience administering contact center telephony platforms (CCaaS environments)
  • Proven success and Hands-on experience with inbound/outbound call routing, IVR configuration, and dialer management (predictive dialing, etc. strongly preferred)
  • Experience with multiple platforms preferred (e.g., Five9, Genesys, NICE, Amazon Connect, etc.). The current platform is Five9 so that would also be preferred.
  • Familiarity with workforce management platforms (e.g., Verint) preferred
  • Experience integrating telephony systems with CRM platforms such as Salesforce preferred
  • Integration with PowerBI, CallMiner (or other tool) and Five9 or other systems telephone system preferred
  • Strong analytical skills with the ability to interpret performance data and translate insights into system improvements
  • Proficiency in Excel and other business tools (Word, PowerPoint, etc.)
  • Excellent problem-solving, communication, and stakeholder management skills
  • Ability to operate independently in a fast-paced, cross-functional environment

Please note: This is not a digital nomad or remote international position; candidates must be based in the United States. Progyny is unable to provide visa sponsorship for this position. Candidates must be authorized to work in United States without the need for sponsorship, now or in the future.
About Progyny:
Progyny (Nasdaq: PGNY) is a global leader in women's health and family building solutions, trusted by the nation's leading employers, health plans and benefit purchasers. We envision a world where everyone can realize dreams of family and ideal health. Our outcomes prove that comprehensive, inclusive and intentionally designed solutions simultaneously benefit employers, patients and physicians.
Our benefits solution empowers patients with concierge support, coaching, education, and digital tools; provides access to a premier network of fertility and women's health specialists who use the latest science and technologies; drives optimal clinical outcomes; and reduces healthcare costs.
Our mission is to empower healthier, supported journeys through transformative fertility, family building and women's health benefits.
Headquartered in New York City, Progyny has been recognized for its leadership and growth as a TIME100 Most Influential Company, CNBC Disruptor 50, Modern Healthcare's Best Places to Work in Healthcare, Forbes' Best Employers, Financial Times Fastest Growing Companies, Inc. 5000, Inc. Power Partners, and Crain's Fast 50 for NYC. For more information, visit www.progyny.com.
Our perks:
  • Family friendly benefits: Paid family and parental leave, preconception, fertility and family building benefits (including egg freezing, IVF, and adoption support), family and pet care fund, and Parents' Employee Affiliation Group
  • Menopause and midlife care
  • Health, dental, vision and life insurance options for employees and family
  • Free in-person, virtual and text-based mental health and wellness support
  • Paid time off, including vacation, sick leave, personal days and summer flex time
  • Company equity
  • Bonus program
  • 401(k) plan with company match
  • Access to on-demand legal and financial advice
  • Learning and development programs to help you grow professionally and a mentorship program
  • Company social events to include annual volunteer day and donation matching
  • Flex days (3 days a week in the office) and onsite meals and snacks for employees reporting into our NY office

In compliance with New York City's Wage Transparency Law, the annual salary [wage] range for NYC-based applicants is: $88,000 - $98,000. There are a variety of factors that go into determining a salary range, including but not limited to external market benchmark data, geographic location, and years of experience sought/required. Progyny offers a total compensation package comprised of base salary, cash bonus, and equity.
Progyny is proud to be an Equal Opportunity and Affirmative Action employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills and experiences within our workforce. All qualified applicants will receive consideration for employment without regard to race, creed, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, age, genetic information, marital status, pregnancy or related condition, status as a protected veteran, criminal history consistent with legal requirements or any other basis protected by law.
If you are an individual with a disability and need assistance or an accommodation during the recruiting process, please send an e-mail to apply@progyny.com.
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