Remote (US) | Up to 25% Travel Employment Type: Full-time Reporting to: President ABOUT US At Alorica, we only do one thing - make lives better, one interaction at a time. We're a global leader in ...
Remote (US) | Up to 25% Travel Employment Type: Full-time Reporting to: President ABOUT US At Alorica, we only do one thing - make lives better, one interaction at a time. We're a global leader in ...
Remote Healthcare Customer Service Representative
Plantation, FL · Remote
$15.25 - $20.75/hr
Remote Healthcare Customer Service Representative Location : Work at Home Employment Type ... Why Alorica? Our culture shows up in how we work together, support each other, and show up for our ...
Remote Healthcare Customer Service Representative
Plantation, FL · Remote
$15.25 - $20.75/hr
Remote Healthcare Customer Service Representative Location : Work at Home Employment Type ... Why Alorica? Our culture shows up in how we work together, support each other, and show up for our ...
Remote (US) | Up to 25% Travel Employment Type: Full-time Reporting to: President ABOUT US At Alorica, we only do one thing - make lives better, one interaction at a time. We're a global leader in ...
Remote (US) | Up to 25% Travel Employment Type: Full-time Reporting to: President ABOUT US At Alorica, we only do one thing - make lives better, one interaction at a time. We're a global leader in ...
Remote Healthcare Customer Service Representative
Humble, TX · Remote
$13.75 - $18.75/hr
Why Alorica? Our culture shows up in how we work together, support each other, and show up for our ... Remote onboarding and virtual training experience * Leadership development programs designed to ...
Remote Healthcare Customer Service Representative
Humble, TX · Remote
$13.75 - $18.75/hr
Why Alorica? Our culture shows up in how we work together, support each other, and show up for our ... Remote onboarding and virtual training experience * Leadership development programs designed to ...
Remote Healthcare Customer Service Representative
Plantation, FL · On-site +1
$15.25 - $20.75/hr
Remote Healthcare Customer Service Representative Location : Work at Home Employment Type ... Why Alorica? Our culture shows up in how we work together, support each other, and show up for our ...
Remote Healthcare Customer Service Representative
Plantation, FL · On-site +1
$15.25 - $20.75/hr
Remote Healthcare Customer Service Representative Location : Work at Home Employment Type ... Why Alorica? Our culture shows up in how we work together, support each other, and show up for our ...
Remote Healthcare Advocate-Hawaii Only
Plantation, FL · Remote
$16.75 - $22.25/hr
Remote Healthcare Advocate-Hawaii Only Location : Work at Home, permanent residence in Hawaii ... Why Alorica? Our culture shows up in how we work together, support each other, and show up for our ...
Remote Healthcare Advocate-Hawaii Only
Plantation, FL · Remote
$16.75 - $22.25/hr
Remote Healthcare Advocate-Hawaii Only Location : Work at Home, permanent residence in Hawaii ... Why Alorica? Our culture shows up in how we work together, support each other, and show up for our ...
Remote Healthcare Advocate-Hawaii Only
Plantation, FL · On-site +1
Remote Healthcare Advocate-Hawaii Only Location : Work at Home, permanent residence in Hawaii ... Why Alorica? Our culture shows up in how we work together, support each other, and show up for our ...
Remote Healthcare Advocate-Hawaii Only
Plantation, FL · On-site +1
Remote Healthcare Advocate-Hawaii Only Location : Work at Home, permanent residence in Hawaii ... Why Alorica? Our culture shows up in how we work together, support each other, and show up for our ...
Remote Healthcare Customer Service Representative - Bilingual
Humble, TX · On-site +1
$13.50 - $16.75/hr
Why Alorica? Our culture shows up in how we work together, support each other, and show up for our ... Remote onboarding and virtual training experience * Leadership development programs designed to ...
Remote Healthcare Customer Service Representative - Bilingual
Humble, TX · On-site +1
$13.50 - $16.75/hr
Why Alorica? Our culture shows up in how we work together, support each other, and show up for our ... Remote onboarding and virtual training experience * Leadership development programs designed to ...
Remote Healthcare Customer Service Representative
Humble, TX · On-site +1
$13.75 - $18.75/hr
Why Alorica? Our culture shows up in how we work together, support each other, and show up for our ... Remote onboarding and virtual training experience * Leadership development programs designed to ...
Remote Healthcare Customer Service Representative
Humble, TX · On-site +1
$13.75 - $18.75/hr
Why Alorica? Our culture shows up in how we work together, support each other, and show up for our ... Remote onboarding and virtual training experience * Leadership development programs designed to ...
Bilingual Remote Healthcare Customer Service Representative
Plantation, FL · On-site +1
$14.75 - $18.50/hr
Remote Healthcare Customer Service Representative -Bilingual Location : Work at Home Employment ... Why Alorica? Our culture shows up in how we work together, support each other, and show up for our ...
Bilingual Remote Healthcare Customer Service Representative
Plantation, FL · On-site +1
$14.75 - $18.50/hr
Remote Healthcare Customer Service Representative -Bilingual Location : Work at Home Employment ... Why Alorica? Our culture shows up in how we work together, support each other, and show up for our ...
Bilingual Remote Healthcare Customer Service Representative
Plantation, FL · Remote
$14.75 - $18.50/hr
Remote Healthcare Customer Service Representative-Bilingual Location : Work at Home Employment Type ... Why Alorica? Our culture shows up in how we work together, support each other, and show up for our ...
Bilingual Remote Healthcare Customer Service Representative
Plantation, FL · Remote
$14.75 - $18.50/hr
Remote Healthcare Customer Service Representative-Bilingual Location : Work at Home Employment Type ... Why Alorica? Our culture shows up in how we work together, support each other, and show up for our ...
Remote Healthcare Customer Service Representative - Bilingual
Humble, TX · Remote
$13.50 - $16.75/hr
Why Alorica? Our culture shows up in how we work together, support each other, and show up for our ... Remote onboarding and virtual training experience * Leadership development programs designed to ...
Remote Healthcare Customer Service Representative - Bilingual
Humble, TX · Remote
$13.50 - $16.75/hr
Why Alorica? Our culture shows up in how we work together, support each other, and show up for our ... Remote onboarding and virtual training experience * Leadership development programs designed to ...
Remote Employment Type : Temporary ABOUT US At Alorica, we only do one thing - make lives better, one interaction at a time. We're a global leader in customer service and experience, serving the ...
Remote Employment Type : Temporary ABOUT US At Alorica, we only do one thing - make lives better, one interaction at a time. We're a global leader in customer service and experience, serving the ...
Remote Customer Solutions Representative
Plantation, FL · Remote
$15.25 - $20.75/hr
Remote Customer Solutions Representative Location : "Work at Home Employment Type: Full-time ... Why Alorica? Our culture shows up in how we work together, support each other, and show up for our ...
Remote Customer Solutions Representative
Plantation, FL · Remote
$15.25 - $20.75/hr
Remote Customer Solutions Representative Location : "Work at Home Employment Type: Full-time ... Why Alorica? Our culture shows up in how we work together, support each other, and show up for our ...
Temporary Remote Healthcare Customer Service Representative
Humble, TX · On-site +1
$13.75 - $18.75/hr
Why Alorica? Our culture shows up in how we work together, support each other, and show up for our clients. We're bold enough to challenge how things have always been done, committed to delivering ...
Temporary Remote Healthcare Customer Service Representative
Humble, TX · On-site +1
$13.75 - $18.75/hr
Why Alorica? Our culture shows up in how we work together, support each other, and show up for our clients. We're bold enough to challenge how things have always been done, committed to delivering ...
Temporary Remote Healthcare Customer Service Representative
Humble, TX · Remote
$13.75 - $18.75/hr
Why Alorica? Our culture shows up in how we work together, support each other, and show up for our ... Remote onboarding and virtual training experience * Leadership development programs designed to ...
Temporary Remote Healthcare Customer Service Representative
Humble, TX · Remote
$13.75 - $18.75/hr
Why Alorica? Our culture shows up in how we work together, support each other, and show up for our ... Remote onboarding and virtual training experience * Leadership development programs designed to ...
Talent Acquisition Recruiter
Hialeah, FL · On-site +1
Remote Employment Type : Full Time Reporting to : TA Manager ABOUT US At Alorica, we only do one thing - make lives better, one interaction at a time. We're a global leader in customer service and ...
Talent Acquisition Recruiter
Hialeah, FL · On-site +1
Remote Employment Type : Full Time Reporting to : TA Manager ABOUT US At Alorica, we only do one thing - make lives better, one interaction at a time. We're a global leader in customer service and ...
Solution Development Architect
Hialeah, FL · Remote
$57 - $75.25/hr
Remote Employment Type : Full Time ABOUT US At Alorica, we only do one thing - make lives better, one interaction at a time. We're a global leader in customer service and experience, serving the ...
Solution Development Architect
Hialeah, FL · Remote
$57 - $75.25/hr
Remote Employment Type : Full Time ABOUT US At Alorica, we only do one thing - make lives better, one interaction at a time. We're a global leader in customer service and experience, serving the ...
Solution Development Architect
Hialeah, FL · On-site +1
$57 - $75.25/hr
Remote Employment Type : Full Time ABOUT US At Alorica, we only do one thing - make lives better, one interaction at a time. We're a global leader in customer service and experience, serving the ...
Solution Development Architect
Hialeah, FL · On-site +1
$57 - $75.25/hr
Remote Employment Type : Full Time ABOUT US At Alorica, we only do one thing - make lives better, one interaction at a time. We're a global leader in customer service and experience, serving the ...
Remote Job Alorica information
See salary details
$9.86 - $11.45
2% of jobs
$11.45 - $13.05
4% of jobs
$13.05 - $14.64
14% of jobs
$15.02 is the 25th percentile. Wages below this are outliers.
$14.64 - $16.24
21% of jobs
The median wage is $16.91 / hr.
$16.24 - $17.83
21% of jobs
$19.34 is the 75th percentile. Wages above this are outliers.
$17.83 - $19.43
14% of jobs
$19.43 - $21.02
11% of jobs
$21.02 - $22.62
5% of jobs
$22.62 - $24.21
4% of jobs
$24.21 - $25.81
2% of jobs
$25.81 - $27.40
2% of jobs
$9
$18
$27
How much do remote job alorica jobs pay per hour?
What is a remote job at Alorica?
What skills and qualifications are needed to thrive as a remote customer service representative at Alorica?
What are common challenges faced by employees working remotely for Alorica, and how can they be addressed?
What is the difference between Remote Job Alorica vs Remote Customer Service Representative?
| Aspect | Remote Job Alorica | Remote Customer Service Representative |
|---|---|---|
| Required Credentials | High school diploma or equivalent, customer service experience | High school diploma or equivalent, customer service skills |
| Work Environment | Remote, home-based call center setting | Remote, home-based call center setting |
| Employer & Industry | Alorica, customer service outsourcing industry | Various companies, customer service industry |
Remote Job Alorica typically refers to positions within the Alorica company, focusing on customer service roles in a remote setting. A Remote Customer Service Representative is a broader term that can apply to similar roles across multiple companies. While both roles require similar credentials and work environments, Alorica-specific jobs may have unique company policies and training programs. Understanding these differences helps job seekers find the most suitable remote customer service opportunities.

Full-time
Medical, Dental, Vision, Retirement
Posted 25 days ago
Alorica rating
5.4
Based on 189 frontline employees who took The Breakroom Quiz
48th of 72 rated call and contact centers
Job description
Location: Remote (US) | Up to 25% Travel
Employment Type: Full-time
Reporting to: President
ABOUT US
At Alorica, we only do one thing - make lives better, one interaction at a time. We're a global leader in customer service and experience, serving the world's biggest brands with tens of thousands of employees in hundreds of locations around the globe.
We're the largest minority-owned CX provider, delivering digital-first, people-centered experiences for some of the world's most respected brands. For over 25 years, we've been helping businesses solve their toughest customer experience challenges-and we do it better than anyone else.
As a Top Place to Work, we're serious about creating an environment where people show up as their genuine selves. Which means when you succeed, we all do.
HERE'S WHAT THE JOB REALLY LOOKS LIKE
We're looking for a high-impact BPO Sales Executive who thrives in complex sales environments and knows how to turn challenges into opportunities. This role combines strategic thinking, consultative selling, and the ability to build trust with executive stakeholders. If you're driven, resilient, and energized by growth, you'll be a great addition to our team!
HOW YOU'LL MAKE AN IMPACT
1. Pipeline Building & New Business Development
- Identify, pursue, and qualify new BPO opportunities through proactive outreach and market research.
- Lead discovery conversations to uncover client pain points, operational needs, and decision criteria.
- Maintain disciplined pipeline management with consistent follow-up and CRM accuracy.
2. Consultative Solution Selling
- Translate client challenges into clear, relevant BPO solutions and value propositions.
- Build compelling ROI stories using process improvements, cost savings, and measurable performance outcomes.
- Guide prospects through buying complexity by outlining onboarding steps, SLAs, KPIs, and operational expectations.
3. Executive Engagement
- Conduct polished, high-level conversations with senior leaders and decision-makers.
- Facilitate presentations, business cases, and solution narratives that command executive attention.
4. Negotiation & Deal Management
- Shape and manage the commercial conversation: pricing models, terms, value levers, and contractual considerations.
- Identify non-negotiables and hold position on high-impact items that matter to long-term success.
- Collaborate with internal teams (legal, operations, delivery) to advance deals to closure.
5. Collaboration & Internal Alignment
- Partner with cross-functional peers to refine solutions, coordinate proposals, and ensure operational feasibility.
- Share best practices, participate in peer reviews, and contribute to a high-performance sales culture.
6. Resilience, EQ, and Relationship Building
- Navigate objections with empathy, confidence, and emotional intelligence.
- Sustain momentum despite rejection and consistently re-engage potential clients.
- Build trust and rapport across diverse stakeholders through transparency and authenticity.
Qualifications
WHAT'LL SET YOU UP FOR SUCCESS
Hunger for Growth
- Self-motivated, proactive, and eager to pursue opportunities independently.
- Comfortable owning a number, driving activity, and outperforming expectations.
Scrappy, Creative, and Story-Driven
- Investigative mindset with the curiosity to dig beyond surface-level client needs.
- Ability to craft compelling, client-relevant stories that differentiate our value.
Collaborative Dealmaker
- Works well in team environments and actively contributes to shared success.
- Skilled at negotiation and securing agreements that protect value and long-term outcomes.
Courageous & Resilient
- High resilience and persistence in outreach, follow-up, and re-engagement.
- Handles objections professionally and keeps conversations moving forward.
Industry & Operational Fluency
- Understanding of BPO operations, contact center metrics, pricing models, and service delivery fundamentals (preferred).
- Adept at simplifying complex processes for clients.
Experience and Qualifications:
- 3-8 years of experience in BPO sales, enterprise sales, or solution-based selling roles.
- Proven track record of meeting or exceeding sales targets.
- Strong communication, presentation, and executive engagement skills.
- CRM proficiency (Salesforce, HubSpot, etc.).
- Bachelor's degree preferred; equivalent experience considered.
Why Alorica?
Our culture shows up in how we work together, support each other, and show up for our clients. We're bold enough to challenge how things have always been done, committed to delivering results that matter, and passionate about making customer experiences that actually work.
TIDE is our connection group built around real conversations, shared experiences, and genuine belonging. MLBA (Making Lives Better at Alorica) is our employee-led nonprofit where local teams raise funds and support colleagues and communities when it matters most. We don't just talk about culture-we build it, live it, and keep making lives better every day.
What We Offer:
- Competitive base pay with performance-driven incentives
- Comprehensive benefits including medical, dental, vision, and 401(k)
- Career development through Alorica Academy's open-access courses
- Real opportunities to grow within a global organization
- Access to our employee assistance program
- A collaborative, inclusive culture where innovation actually happens
Our Values
Bold - We challenge conventions and take smart risks
Relentless - We deliver results, no matter what it takes
Connected - We work as One Alorica because we're stronger together
True - We show up as our authentic selves, every single day
Ready to Join Us?
If you're looking for a place where your expertise matters, your voice is heard, and your work drives real impact, let's talk.
Apply today!
Equal Opportunity Employer - Veterans/Disabled
DISCLAIMER: The above information has been designed to indicate the general nature and level of work performed by employees in this classification.
#AloricaUSA #AloricaJobs #Sales
About Alorica
Sourced by ZipRecruiter
Industry
Strategic planning consulting services
Company size
10,000+ Employees
Headquarters location
Irvine, CA, US