System Administrator
Boston, MA · Remote
While this position is primarily remote, you will serve our Boston\-based team and must live within ... Experience utilizing MDM tools (e.g., Intune, Jamf) for device deployment is a major plus. Location ...
System Administrator
Boston, MA · Remote
While this position is primarily remote, you will serve our Boston\-based team and must live within ... Experience utilizing MDM tools (e.g., Intune, Jamf) for device deployment is a major plus. Location ...
Remote Jamf Admin information
What is a remote Jamf admin?
A Remote Jamf Admin is an IT professional who manages Apple devices—such as Macs, iPhones, and iPads—using the Jamf platform, but performs their duties from a remote location. They are responsible for deploying software, managing device settings, enforcing security policies, and troubleshooting issues across an organization’s fleet of Apple devices. Working remotely, they use Jamf Pro or Jamf Now to ensure that devices remain secure, compliant, and up-to-date without being physically on-site. Their expertise helps organizations efficiently manage Apple devices at scale, regardless of where employees or devices are located.
What are some common challenges a remote Jamf admin may face when managing Apple devices for distributed teams?
As a Remote Jamf Admin, one common challenge is ensuring consistent device compliance and security across geographically dispersed users, especially when devices are frequently off-site. Communication with end-users to troubleshoot issues or deploy updates can be more complex without in-person access. Additionally, coordinating with IT teams and staying aligned on company policies requires strong documentation and proactive collaboration. Utilizing Jamf's remote management tools and maintaining clear, timely communication can help overcome these hurdles.
What are the key skills and qualifications needed to thrive as a remote Jamf admin, and why are they important?
To thrive as a Remote Jamf Admin, you need expertise in macOS administration, device management, and a solid understanding of Jamf Pro, typically backed by relevant IT experience or certifications like Jamf Certified Tech/Administrator. Familiarity with scripting languages (such as Bash or Python), MDM solutions, and remote troubleshooting tools is crucial. Strong problem-solving, communication, and organizational skills help you support users and collaborate with distributed teams effectively. These abilities ensure secure, efficient, and scalable Apple device management for organizations operating in remote or hybrid environments.
What is the difference between Remote Jamf Admin vs Remote Mobile Device Management (MDM) Specialist?
| Aspect | Remote Jamf Admin | Remote Mobile Device Management (MDM) Specialist |
|---|---|---|
| Certifications | Jamf Certified Admin, Apple Certified Support Professional | Certified Mobile Device Security Professional, MDM certifications |
| Work Environment | IT teams managing Apple devices in organizations | IT teams managing various mobile devices across platforms |
| Industry Usage | Primarily in education, healthcare, enterprise with Apple devices | Across industries managing multiple device types and platforms |
Remote Jamf Admins focus specifically on managing Apple devices using Jamf tools, while Remote MDM Specialists handle a broader range of mobile devices across platforms. Both roles require similar certifications and work environments but differ in scope and device specialization.
What are the most commonly searched types of Jamf Admin jobs in Massachusetts?
The most popular types of Jamf Admin jobs in Massachusetts are:
What are popular job titles related to Remote Jamf Admin jobs in Massachusetts?
For Remote Jamf Admin jobs in Massachusetts, the most frequently searched job titles are:
What job categories do people searching Remote Jamf Admin jobs in Massachusetts look for?
The top searched job categories for Remote Jamf Admin jobs in Massachusetts are:
What cities in Massachusetts are hiring for Remote Jamf Admin jobs?
Cities in Massachusetts with the most Remote Jamf Admin job openings:
Job description
\n <\/head>\n \n
Job Overview<\/span><\/span><\/b>
<\/p>
<\/span><\/span><\/span><\/span><\/span>We are seeking a skilled and proactive Helpdesk Specialist \/ Junior Systems Administrator for a 3\-month contract.<\/span><\/span>
<\/p>
<\/span><\/span><\/span><\/span><\/span>In this dual\-focus role, you will provide top\-tier end\-user support while handling foundational systems administration tasks, with a heavy emphasis on Microsoft 365 environments.<\/span><\/span>
<\/p>
<\/span><\/span><\/span><\/span><\/span>While this position is primarily remote, you will serve our Boston\-based team and must live within 30 minutes of Boston to assist with occasional hands\-on hardware deployments, equipment imaging, or urgent on\-site troubleshooting.<\/span><\/span>
<\/p>
<\/span><\/span><\/span><\/span><\/span>Will need to be able to reach office in 30 minutes to support any tech emergencies if needed.<\/span><\/span><\/span>
<\/p>
<\/span><\/span>
<\/p>
Key Responsibilities:<\/span><\/span><\/b>
<\/p>
<\/span><\/span><\/span><\/span><\/span>End\-User Support & Helpdesk<\/span><\/span>
<\/p>
<\/span><\/span><\/span><\/span><\/span>Serve as the primary point of contact for remote and local employees experiencing technical issues (hardware, software, network, and access).<\/span><\/span>
<\/p>
<\/span><\/span><\/span><\/span><\/span>Diagnose, troubleshoot, and resolve Tier 1 and Tier 2 helpdesk tickets with a high level of customer service and responsiveness.<\/span><\/span>
<\/p>
<\/span><\/span><\/span><\/span><\/span>Provision, image, and ship laptops (Windows\/Mac) and peripherals for onboarding employees; coordinate the return of equipment for offboarding.<\/span><\/span>
<\/p>
<\/span><\/span><\/span><\/span><\/span>Junior Systems Administration & M365<\/span><\/span>
<\/p>
<\/span><\/span><\/span><\/span><\/span>Handle end\-to\-end Microsoft 365 (Office 365) setups, including creating user accounts, configuring mailboxes, assigning licenses, and setting up distribution groups\/shared mailboxes.<\/span><\/span>
<\/p>
<\/span><\/span><\/span><\/span><\/span>Manage user permissions and access control via Microsoft Entra ID (formerly Azure Active Directory) and\/or local Active Directory.<\/span><\/span>
<\/p>
<\/span><\/span><\/span><\/span><\/span>Configure and troubleshoot M365 applications (Teams, SharePoint, OneDrive, Outlook) for end\-users.<\/span><\/span>
<\/p>
<\/span><\/span><\/span><\/span><\/span>Assist with basic network troubleshooting (VPN connectivity, Wi\-Fi, home internet configurations for remote workers).<\/span><\/span>
<\/p>
<\/span><\/span>
<\/p>
<\/span><\/span><\/b>
<\/p>
<\/span><\/span><\/b>
<\/p>
Required Experience:<\/span><\/span><\/b>
<\/p>
<\/span><\/span><\/span><\/span><\/span>2+ years of experience in an IT Helpdesk, Technical Support, or Junior SysAdmin role.<\/span><\/span>
<\/p>
<\/span><\/span><\/span><\/span><\/span>Strong M365 Experience: Proven track record of configuring Office 365 accounts, provisioning mailboxes, and managing basic tenant settings.<\/span><\/span>
<\/p>
<\/span><\/span><\/span><\/span><\/span>Proficient with Active Directory \/ Microsoft Entra ID user administration.<\/span><\/span>
<\/p>
<\/span><\/span><\/span><\/span><\/span>Strong troubleshooting skills across Windows 10\/11 and macOS environments.<\/span><\/span>
<\/p>
<\/span><\/span><\/span><\/span><\/span>Experience utilizing MDM tools (e.g., Intune, Jamf) for device deployment is a major plus.<\/span><\/span>
<\/p>
<\/span><\/span>
<\/p>
Location & Contract Requirements:<\/span><\/span><\/span><\/b>
<\/p>
<\/span><\/span><\/span><\/span><\/span>Must be physically located within a 30\-minute radius of Boston, MA.<\/span><\/span>
<\/p>
<\/span><\/span><\/span><\/span><\/span>Must have a reliable home internet connection and a dedicated quiet workspace.<\/span><\/span>
<\/p>\n
\n
\n <\/div><\/span>
\n <\/body>\n<\/html>
\n <\/div><\/span>
\n <\/body>\n<\/html>