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Remote Itsm Servicenow Jobs in Silver Spring, MD

RedSky

ServiceNow SME (TS)

Chantilly, VA · On-site +1

... primarily remote with periodic onsite support required in Chantilly, VA and Bluemont, VA. The ... Configure and optimize ServiceNow modules (ITSM, ITOM, SecOps, ITAM), establish and manage role ...

RedSky

ServiceNow SME (TS)

Chantilly, VA · Remote

... primarily remote with periodic onsite support required in Chantilly, VA and Bluemont, VA. The ... Configure and optimize ServiceNow modules (ITSM, ITOM, SecOps, ITAM), establish and manage role ...

SAIC

ServiceNow Developer

Springfield, VA · Remote

$56.50 - $77.50/hr

TS/SCI with Poly Potential for Remote Work: ORA_ON_SITE Description SAIC is seeking a skilled and ... ServiceNow Certified Implementation Specialist - IT Service Management (CIS-ITSM) * ServiceNow ...

SAIC

ServiceNow Developer

Springfield, VA · Remote

$56.75 - $78/hr

TS/SCI with Poly Potential for Remote Work: ORA_ON_SITE Description SAIC is seeking a skilled and ... ServiceNow Certified Implementation Specialist - IT Service Management (CIS-ITSM) * ServiceNow ...

SAIC

Senior ServiceNow Developer

Springfield, VA · Remote

$56.50 - $77.50/hr

TS/SCI with Poly Potential for Remote Work: ORA_ON_SITE Description SAIC is seeking a skilled and ... ServiceNow Certified Implementation Specialist - IT Service Management (CIS-ITSM) * ServiceNow ...

SAIC

Senior ServiceNow Developer

Springfield, VA · Remote

$56.75 - $78/hr

TS/SCI with Poly Potential for Remote Work: ORA_ON_SITE Description SAIC is seeking a skilled and ... ServiceNow Certified Implementation Specialist - IT Service Management (CIS-ITSM) * ServiceNow ...

Apolis

ServiceNow Developer/Admin

Washington, DC · Remote

$55 - $60/hr

... Kansas City, MO (remote after some time) Duration: Contract to Hire Pay rate - $55-60/hr W2 role Key Skills: Minimum 6+ years of ServiceNow experience with a strong focus on ITSM, hands-on ...

Softtek

ServiceNow Developer

Washington, DC · Remote

$61.25 - $84/hr

ServiceNow Developer Remote / Local to Washington, DC Metro Area Overview: Softtek Government ... Lead the architecture and design of ServiceNow modules, including ITSM, ITOM, HRSD, and others.

Nüvitek

ServiceNow Solutions Architect

Arlington, VA · On-site +1

$175K - $195K/yr

Remote Compensation: $175,000 - $195,000 / year Description At Nüvitek , customer success is our ... Support CSM, ITSM, HRSD, ITOM ServiceNow applications. * Maintain the stability and usability of ...

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$64

$94

How much do remote itsm servicenow jobs pay per hour?

As of May 28, 2026, the average hourly pay for remote itsm servicenow in Silver Spring, MD is $64.25, according to ZipRecruiter salary data. Most workers in this role earn between $53.65 and $73.80 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote ITSM ServiceNow professional, and why are they important?

To excel as a Remote ITSM ServiceNow professional, you need a solid understanding of IT service management principles, experience with the ServiceNow platform, and often a bachelor's degree in information technology or a related field. Familiarity with ServiceNow modules, ITIL certifications, and knowledge of related tools like CMDB or integration APIs are highly valued. Exceptional problem-solving skills, attention to detail, and effective communication abilities set top performers apart in this role. These competencies ensure efficient support, streamlined workflows, and high-quality service delivery in distributed work environments.

How does a Remote ITSM ServiceNow professional typically collaborate with other IT teams and stakeholders?

A Remote ITSM ServiceNow professional frequently partners with cross-functional IT teams, business analysts, and end-users to ensure ServiceNow solutions align with organizational needs. Collaboration often occurs through virtual meetings, shared documentation, and ticketing systems. Effective communication and clear documentation are essential, as professionals must gather requirements, troubleshoot issues, and implement enhancements while working remotely. Staying proactive in providing updates and soliciting feedback helps maintain alignment and project momentum.

What is a Remote ITSM ServiceNow professional?

A Remote ITSM ServiceNow professional is someone who specializes in managing, configuring, and supporting the ServiceNow IT Service Management (ITSM) platform while working remotely. Their responsibilities typically include implementing ITSM processes, customizing workflows, troubleshooting issues, and ensuring ServiceNow aligns with organizational needs. They collaborate with various stakeholders to improve IT service delivery and efficiency, all while working from a location outside a traditional office. This role requires strong technical skills, familiarity with ITIL practices, and the ability to communicate effectively in a remote environment.

What is the difference between Remote Itsm Servicenow vs Remote ServiceNow Developer?

AspectRemote Itsm ServicenowRemote ServiceNow Developer
CertificationsITSM, ServiceNow Certified System AdministratorServiceNow Certified Application Developer, Certified Implementation Specialist
Work EnvironmentITSM process management, incident/problem/request handlingApplication development, customization, scripting within ServiceNow platform
Employer & Industry UsageIT service management teams across various industriesIT departments, consulting firms, ServiceNow partners

Remote Itsm Servicenow roles focus on managing IT service management processes using ServiceNow, while Remote ServiceNow Developers primarily develop and customize applications within the ServiceNow platform. Both roles require ServiceNow certifications but differ in daily tasks and focus areas.

What are popular job titles related to Remote Itsm Servicenow jobs in Silver Spring, MD? For Remote Itsm Servicenow jobs in Silver Spring, MD, the most frequently searched job titles are:
What job categories do people searching Remote Itsm Servicenow jobs in Silver Spring, MD look for? The top searched job categories for Remote Itsm Servicenow jobs in Silver Spring, MD are:
What cities near Silver Spring, MD are hiring for Remote Itsm Servicenow jobs? Cities near Silver Spring, MD with the most Remote Itsm Servicenow job openings:
Remote Itsm Servicenow jobs near you

ServiceNow SME (TS)

RedSky

Chantilly, VA • On-site, Remote

Full-time

Posted 22 days ago

Job description

Description
RedSky is seeking a highly qualified ServiceNow Subject Matter Expert (SME) to support a critical technical role, primarily remote with periodic onsite support required in Chantilly, VA and Bluemont, VA. The ServiceNow SME will provide expert-level technical leadership throughout the planning, migration, configuration, integration, and sustainment of ServiceNow platforms for secure and air-gapped federal environments.
Key Duties and Responsibilities
  • Design and document ServiceNow system architecture (including DoDAF/FEAF compliance) and technical topography, producing essential as-is, to-be, and transition state architectures.
  • Architect, implement, and document a secure ServiceNow solution on Nutanix infrastructure, integrated with on-premises Active Directory, YubiKey, and other authentication systems.
  • Configure and optimize ServiceNow modules (ITSM, ITOM, SecOps, ITAM), establish and manage role-based access controls, and remove demonstration data to produce clean, client-ready environments.
  • Develop and execute data migration strategies, including transformation mapping, ETL processes, and validation using ServiceNow CMDB Health dashboards.
  • Integrate ServiceNow with third-party solutions (e.g., Tanium, Splunk), configure connectors, manage data imports, and ensure ongoing compliance with federal logging and monitoring requirements.
  • Work closely with solution center teams and government stakeholders to align technical deliverables, document progress, report risks, and ensure continuous improvement via Agile reviews.
  • Support O&M operations post-deployment, including configuration updates, health monitoring, instance patching, and iterative enhancements.
  • Assist with stakeholder training, user adoption efforts, and system acceptance testing.
  • Produce technical documentation and reports supporting each project phase and deliverable.
Qualifications:
  • ServiceNow Certified System Administrator (CSA) certification and/or additional certifications in ITSM, ITOM, SecOps, HAM, or SAM strongly preferred.
  • Bachelor's degree in Computer Science, Information Systems, or a related field

  • Minimum 8 years hands-on experience with ServiceNow implementation, configuration, and sustainment in secure government environments
  • Demonstrated expertise with ServiceNow module configuration, system integrations, and large-scale data migrations.
  • Experience implementing role-based access controls and managing authentication integration (e.g., Active Directory, MFA, YubiKey).
  • Strong background in ITSM/ITIL methodology and agile/hybrid delivery models.
  • Proven ability to produce technical architecture documentation in accordance with federal frameworks (DoDAF/FEAF).
  • Excellent written and verbal communication skills, with experience leading technical discussions and stakeholder briefings.

Security Clearance Requirement
  • Must possess an active Top Secret security clearance

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