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Remote It Support Jobs in Springfield, NE (NOW HIRING)

Information Technology Mutual Of Omaha is seeking an experienced developer to lead the design and ... supporting full-stack applications in enterprise environments, and several years of experience ...

Call Center Manager

Omaha, NE · Remote

$100K - $130K/yr

You will manage supervisors and agents, collaborate with HR, IT, QA, and Training, and report insights to senior leadership. This is a Remote role supporting a distributed, multi-time-zone workforce.

Security Solutions Estimator

Omaha, NE · On-site +1

$80K - $90K/yr

... enterprise IT and security technology solutions that support business operations, scalability ... remote access standards * Maintain technical documentation, architecture standards, and quality ...

Project Manager

Omaha, NE · Remote

$90K - $115K/yr

... Information Group (SIG) is a trusted leader in higher‑education technology consulting, supporting ... At SIG, you'll be part of a dynamic remote organization, collaborating with clients across the ...

Showing results 21-40

Remote It Support information

See Springfield, NE salary details

$13

$24

$36

How much do remote it support jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for remote it support in Springfield, NE is $24.54, according to ZipRecruiter salary data. Most workers in this role earn between $20.24 and $27.79 per hour, depending on experience, location, and employer.

What is a remote IT support specialist?

A Remote IT Support specialist is a professional who provides technical assistance and troubleshooting services to clients or employees over the internet or phone, rather than in person. They help resolve software, hardware, network, and other IT-related issues remotely by using tools that allow them to access computers and systems from afar. This role is essential for businesses with distributed teams or customers, ensuring that technical problems are addressed quickly and efficiently without the need for on-site visits.

What are the key skills and qualifications needed to thrive as a remote IT support professional?

To thrive as a Remote IT Support professional, you need strong troubleshooting abilities, a solid understanding of operating systems and networking, and often a relevant certification such as CompTIA A+ or Microsoft Certified IT Professional. Familiarity with remote desktop tools, ticketing systems, and cybersecurity protocols is typically required. Excellent communication, patience, and problem-solving skills set standout professionals apart in this role. These skills ensure efficient resolution of technical issues, high customer satisfaction, and the maintenance of secure and reliable IT systems.

What are some common challenges faced by remote IT support specialists and how can they be addressed?

Remote IT Support specialists often face challenges such as troubleshooting issues without physical access to devices, communicating complex technical concepts clearly to users, and managing multiple support tickets simultaneously. To overcome these, it's important to utilize reliable remote access tools, maintain clear and empathetic communication with clients, and develop strong organizational skills for effective ticket management. Proactively documenting solutions and collaborating with other IT team members can also help streamline support and reduce recurring issues.

What is the difference between Remote It Support vs Remote Network Technician?

AspectRemote It SupportRemote Network Technician
CertificationsCompTIA A+, Microsoft Certified, Network+Cisco CCNA, CompTIA Network+
Work EnvironmentHelp desk, troubleshooting end-user issues, remote supportNetwork infrastructure, configuring routers/switches, remote network monitoring
Industry UsageIT service providers, tech support companies, internal IT teamsTelecommunications, enterprise networks, data centers

Remote It Support and Remote Network Technician roles share certifications like CompTIA A+ and Network+, but differ mainly in focus. Remote It Support handles end-user issues and software troubleshooting, while Remote Network Technicians focus on network infrastructure and hardware. Both roles are vital in IT, often working remotely for tech companies or internal IT departments, but they serve different technical needs within organizations.

Can I work remotely as a remote IT support?

Yes, remote IT support roles are common and often involve troubleshooting, remote desktop tools, and communication skills. Many companies offer remote positions that require technical knowledge, certifications, and the ability to work independently from home.

How much does remote IT support pay?

Remote IT support technicians typically earn between $40,000 and $70,000 annually, depending on experience, certifications, and the complexity of support provided. Entry-level roles may start around $35,000, while experienced professionals with certifications like CompTIA A+ or Network+ can earn higher salaries. Compensation can also vary based on the employer and geographic location of the company or client base, even for remote positions.

What is the best remote IT support job to work remotely?

Remote IT support jobs typically include roles such as help desk technician, technical support specialist, or remote support analyst. These positions often require strong troubleshooting skills, knowledge of remote management tools, and certifications like CompTIA A+ or Network+; they usually offer flexible schedules and can be performed from home with minimal on-site requirements.

What cities near Springfield, NE are hiring for Remote It Support jobs?

Cities near Springfield, NE with the most Remote It Support job openings:

AI Engineer - Remote

Mutual of Omaha

Omaha, NE • Remote

Full-time

Retirement, PTO

Re-posted 18 days ago


Mutual Of Omaha rating

8.7

Company rating: 8.7 out of 10

Based on 60 frontline employees who took The Breakroom Quiz

71st of 309 rated insurance


Job description

AI Engineer - Remote

Apply now Job no: 504788
Work type: Full Time Regular
Location: Nebraska, Remote
Categories: Information Technology

Mutual Of Omaha is seeking an experienced developer to lead the design and implementation of Machine Learning and generative AIapplications for our Workplace Solutions division. This role calls for a multifaceted expert with deep knowledge of Machine Learning, Generative AI, and DevOps who can seamlessly align technical solutions with business needs. You will champion strategic initiatives thatleverageanalytics and artificial intelligence to enhance customer experiences,optimizeoperations, and deliver business value through scalable, ethical technology solutions. 

 This role is essential in shaping our AI strategy and governance framework, enabling intelligent automation, machine learning operations, and integrated insights. You will drive this transformation by operationalizing AI to unlock actionable intelligence across the organization. We are looking for someone who can rapidly advance our GenAI capability. You'll bring seasoned critical thinking, mentor others, and act as a strong communicator with the business to drive adoption and impact. 

 WHAT WE CAN OFFER YOU: 

  • Estimated Salary (Levels have variable responsibilities and qualifications): 
  • Engineer II: $110,000 - $130,000, plus annual bonus 
  • Engineer III: $130,000 - $150,000, plus annual bonus 
  • 401(k) plan with a 2% company contribution and 6% company match 
  • Work-life balance with vacation, personal time, and paid holidays. Please see benefits and perks pagefor details. 
  • Applicants for this position must not now, nor at any point in the future, require sponsorship for employment. 

WHAT YOU'LL DO: 

  • Data and AI Architecture Leadership:Design, develop, and deploy AI and generative AI solutions, leveraging large language models to build and enable analytics, machine learning capabilities, and intelligent automation across the division. 
  • Strategy, Roadmap and Stakeholder Alignment: Collaborate with business leadership and enterprise architects to define a roadmap for ML and generative AI capabilities (e.g., LLM application patterns), focusing on platform modernization and governance aligned to measurable outcomes. 
  • AI Innovation & Prototyping: Build and iterate on AI/ML and generative AI proofs of concept (POCs), data/feature pipelines, and model workflows. Facilitate "what-if" exploration, whiteboarding, and design sprints to validate feasibility and business impact. Own solutions end-to-end from prototype through production rollout. 
  • Governance,Ethicsand BestPractices: Establish and uphold standards for quality,governance,ethical AI practices, and secure model deployment while promoting regulatory compliance and trust.Improve accuracy by employing systematic experimentation, prompt engineering, data and training versioning, and A/B testing to empiricallyoptimizemodel performance. Implement AIOps best practices to streamline the lifecycle of AI models. 
  • Mentorship & Enablement: Guide teams in adopting and building LLM-powered applications, including context engineering, orchestration patterns, and evaluation practices. Accelerate adoption by providing reusable templates and reference implementations that enable consistent, scalable delivery and stay current on advancements in GenAI/AI, cloud capabilities, and emerging best practices. 
  • Collaboration & Integration: Integrate data solutions with microservices, event-based architectures, and external business partners, ensuring scalability, observability, and operational readiness. 

WHAT YOU'LL BRING 

  • Bachelor's degree in Science, Engineering, or quantitative fields (Mathematics, Statistics, Data Science, etc.), or equivalent experience, with at least5years deploying and supporting full-stack applications in enterprise environments, and several years of experience integrating AI, MLsolutions into full-stack applications. 
  • Experienced in full-stack development (backend, frontend, and database technologies) with expertise in frameworks like React or Vue, and strong skills in Python, TypeScript, git, SQL, CI/CD pipelines, automated testing, and DevOps best practices. 
  • Experienced in AWS services, particularly Bedrock, SageMaker, S3, Lambda, and infrastructure as code (CDK). Extensive experience applying software engineering design patterns and enterprise application architecture principles to build secure, scalable, maintainable, and cost-optimized cloud-native applications. 
  • Experienced in developing and deploying AI/ML systems, with expertise in GenAI application development, LLM integration, and AIOps, implementing responsible AI practices, and optimizing AI solutions for production performance. 
  • Strong communicator and collaborator, experienced at building partnerships in remote and ever-changing environments. Resilient and resourceful problem solver, proactive at overcoming obstacles to achieve goals. Comfortable with ambiguity and change, demonstrating high learning agility, adapting quickly to shifting priorities, and bringing clarity to undefined problems. 
  • You promote a culture of diversity and inclusion, value different ideas and opinions, andlisten courageously, remaining curious in all that you do. 
  • Able to work remotely with access to a high-speed internet connection and located in the UnitedStates or Puerto Rico. 

 PREFERRED: 

  • Group Benefits or insurance industry experience. 
  • Advanced degree in an analytical fieldwith proven in-depth AI knowledge. 
  • Experienced with AI/ML OPS practices, distributed data processing, and building real-time data pipelines and familiar with data mesh principles, andreal-timeanalytics. 
  • Familiarity with single or multi-cloud agentic architecture for building LLM-based applications. 
  • AI engineer who can design and implement production-grade solutions across probabilistic and deterministic approaches (LLMs/classical ML/rules), including evaluation, orchestration, and integration into maintainable services. 

We value diverse experiences, skills, and passion for innovation. If your experience aligns with the listed requirements, please apply! 

If you have questions about your application or thehiring process, email our Talent Acquisition area atcareers@mutualofomaha.com. Please allow at least one week from time of applying if you are checking the status. 

Stay Safe from Job Scams 
Mutual of Omaha only accepts applications frommutualofomaha.com/careers. Legitimate communications will come from '@mutualofomaha.com'.  We never request sensitive information or extend job offers without conducting interviews. For more details, check outHiring FAQs. Stay alert for scams and apply securely! 

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Advertised: Jul 16, 2026 06:45 PM Central Daylight Time
Applications close:

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