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Remote It Support Jobs in Springfield, KY (NOW HIRING)

Astemo Ltd

Trade Compliance Manager

Harrodsburg, KY · On-site +1

We don't just accept difference-we celebrate it, we support it, and we thrive on it for the benefit of our employees, our products, and our community. Astemo is proud to be an equal opportunity ...

Amteck, LLC

BIM Technician - Electrical

Lebanon, KY · On-site +1

This position is eligible to be fully remote or for work out of our Lexington, KY HQ or our ... Supporting Project Teams:Providing 3D visualizations, clash reports, and other information to aid ...

Isaiah House Inc

Clinical Therapist Pool

Harrodsburg, KY · On-site +1

$47K - $63K/yr

... Information: * Schedule: Full-time, Schedule TBD upon Offer * Work Environment: In Office (Remote ... Participate in weekly case conferences, trainings, and team meetings to support coordinated client ...

Naval Sea Systems Command

TECHNICIAN

Bardstown, KY · On-site +1

$106K - $163K/yr

You will coordinate with the Program Lead to support mutual program goals, production-floor ... Additional qualification information can be found from the following Office of Personnel Management ...

All JobsIt Support JobsRemote It Support JobsRemote It Support Jobs in Springfield, KY

Remote It Support information

See Springfield, KY salary details

$11

$20

$30

How much do remote it support jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for remote it support in Springfield, KY is $20.38, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $23.08 per hour, depending on experience, location, and employer.

What is a remote IT support specialist?

A Remote IT Support specialist is a professional who provides technical assistance and troubleshooting services to clients or employees over the internet or phone, rather than in person. They help resolve software, hardware, network, and other IT-related issues remotely by using tools that allow them to access computers and systems from afar. This role is essential for businesses with distributed teams or customers, ensuring that technical problems are addressed quickly and efficiently without the need for on-site visits.

What is the difference between Remote It Support vs Remote Network Technician?

AspectRemote It SupportRemote Network Technician
CertificationsCompTIA A+, Microsoft Certified, Network+Cisco CCNA, CompTIA Network+
Work EnvironmentHelp desk, troubleshooting end-user issues, remote supportNetwork infrastructure, configuring routers/switches, remote network monitoring
Industry UsageIT service providers, tech support companies, internal IT teamsTelecommunications, enterprise networks, data centers

Remote It Support and Remote Network Technician roles share certifications like CompTIA A+ and Network+, but differ mainly in focus. Remote It Support handles end-user issues and software troubleshooting, while Remote Network Technicians focus on network infrastructure and hardware. Both roles are vital in IT, often working remotely for tech companies or internal IT departments, but they serve different technical needs within organizations.

What are some common challenges faced by remote IT support specialists and how can they be addressed?

Remote IT Support specialists often face challenges such as troubleshooting issues without physical access to devices, communicating complex technical concepts clearly to users, and managing multiple support tickets simultaneously. To overcome these, it's important to utilize reliable remote access tools, maintain clear and empathetic communication with clients, and develop strong organizational skills for effective ticket management. Proactively documenting solutions and collaborating with other IT team members can also help streamline support and reduce recurring issues.

What are the key skills and qualifications needed to thrive as a remote IT support professional?

To thrive as a Remote IT Support professional, you need strong troubleshooting abilities, a solid understanding of operating systems and networking, and often a relevant certification such as CompTIA A+ or Microsoft Certified IT Professional. Familiarity with remote desktop tools, ticketing systems, and cybersecurity protocols is typically required. Excellent communication, patience, and problem-solving skills set standout professionals apart in this role. These skills ensure efficient resolution of technical issues, high customer satisfaction, and the maintenance of secure and reliable IT systems.
What cities near Springfield, KY are hiring for Remote It Support jobs? Cities near Springfield, KY with the most Remote It Support job openings:
Remote It Support jobs near you
Infographic showing various Remote It Support job openings in Springfield, KY as of August 2026, with employment types broken down into 96% Full Time, and 4% Contract. Highlights an 100% Remote job distribution, with an average salary of $42,387 per year, or $20.4 per hour.

Trade Compliance Manager

Astemo Ltd

Harrodsburg, KY • On-site, Remote

Full-time

Re-posted 21 days ago

Job description

Company Name:
ASTEMO AMERICAS, INC.
Job Family:
Supply Chain
Job Description:
Job Summary: Under the direct supervision of higher-level management, this position is part of the management team ensuring oversight of trade compliance, customs business, tariff cost recovery, and documented policies and procedures. This position exercises independent judgment and operates within established corporate guidelines.
  • Participate in corporate decision-making process that protects the company through overseeing trade compliance, and documented policies and procedures.
  • Support management of broker partnerships and broker performance.
  • Self-motivated to see areas for improvement within the compliance group and assist in projects.
  • Excellent written/verbal communication skills to support day-to-day communication within the internal team, customers, brokers, and other stakeholders.

Primary Responsibilities:
Lead and support a team of trade compliance specialists in the following import and export related tasks:
  • Tariff tracking management and tariff recovery
  • Monitor and support post-entry activities (PSC, Protest, etc.) for Astemo sites, especially due to tariff regulation changes.
  • Supporting Astemo Americas sites to ensure the latest trade policies are followed, the best import method is followed, while maintaining high regulatory compliance.
  • Support oversight for Harmonized Tariff Schedule (HTS) classification and Schedule B, requiring excellent problem-solving skills, methodical thinking, and teamwork with other company departments. As needed, supporting sites by completing, editing, or reviewing classifications.
  • Assist sites with broker management and executing company standard procedures.
  • Monitor and apply duty savings protocol.
  • Assist with other projects, as needed.
  • As necessary to support sites, be capable of utilizing the Export Administration Regulations (EAR) for export control and be able to assign appropriate ECCNs for export compliance.
  • Support and ensure company pre-export screening procedures are executed.
  • Support Prohibited parties screening activities as needed.

FTA/COO/PGA/Etc.
  • Support Trade Compliance staff, as needed, with other government agency requirements EPA, NHTSA, FCC, FDA, FAA, etc.
  • Support Trade Compliance staff with country-of-origin analysis (19CFR 134) and COO marking (19CFR 102) as required.
  • Be a resource for knowledge of trade agreements and other reporting programs (USMCA, KORUS, AALA, CAFE, Manufacturers Affidavit, etc.).

Recordkeeping / Training / Etc.
  • Support periodic recordkeeping audits
  • Ensure import/export document retention per company policy.
  • Utilize Incoterms and provide guidance to employees for proper use.
  • Continuous education - Internal and external training seminars for position
  • Provide continuing education for employees.
  • Complete annual internal audits
  • Support the annual updates of the Import and Export Manuals according to new regulations and/or company procedures.
  • General staff support

Qualifications:
  • Excellent analytical and communication skills
  • Proficient in Automated Commercial Environment (ACE Customs portal)
  • Proficient in Microsoft Word, PowerPoint, Excel, Project
  • High level of customer interface experience
  • Ability to work independently with minimal direction.
  • Well organized, detail oriented

Education: Possess 4-year college degree, Customs Broker License strongly preferred
Experience: 5 years of industry experience
Supervisory Responsibilities: n/a
Working Conditions:
Physical Demands: Required to sit or stand for long periods of time. The employee may occasionally lift and/or move up to 25 pounds.
Travel: Domestic and international travel may be required as needed.
Equal Opportunity Employer (EOE) - Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender, identity, disability, protected veteran status and national origin.
At Astemo, we're challenging the status quo with the power of diversity, inclusion, and collaboration. Our goal is to build an inclusive work environment that celebrates the differences of our employees. We want to ensure that every employee feels valued, respected and empowered. We don't just accept difference-we celebrate it, we support it, and we thrive on it for the benefit of our employees, our products, and our community. Astemo is proud to be an equal opportunity employer.
If you need a reasonable accommodation to apply for a job at Astemo, please send the nature of the request and contact information to am-jobs@hitachiastemo.com when applying for the position.

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