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Remote It Support Jobs in Springfield, ID (NOW HIRING)

LIV

Software Engineer

Pocatello, ID · Remote

$120K - $165K/yr

Software Engineer (Full Stack) Full-time | Remote - United States | Reports to VP Engineering ... Our technology stack includes PHP/Laravel, React, Angular, MySQL, AWS, Claude Code, and Datadog.

Portneuf Health

Referral Program Coordinator

Pocatello, ID · On-site +1

$17.75 - $23/hr

We use advanced technology to support our team and enhance patient care. Get to Know Your Team ... Will consider highly qualified applicants for hybrid or remote positions. Qualifications Job ...

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All JobsIt Support JobsRemote It Support JobsRemote It Support Jobs in Springfield, ID

Remote It Support information

See Springfield, ID salary details

$13

$24

$35

How much do remote it support jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for remote it support in Springfield, ID is $24.21, according to ZipRecruiter salary data. Most workers in this role earn between $19.95 and $27.40 per hour, depending on experience, location, and employer.

What is a remote IT support specialist?

A Remote IT Support specialist is a professional who provides technical assistance and troubleshooting services to clients or employees over the internet or phone, rather than in person. They help resolve software, hardware, network, and other IT-related issues remotely by using tools that allow them to access computers and systems from afar. This role is essential for businesses with distributed teams or customers, ensuring that technical problems are addressed quickly and efficiently without the need for on-site visits.

What are the key skills and qualifications needed to thrive as a remote IT support professional?

To thrive as a Remote IT Support professional, you need strong troubleshooting abilities, a solid understanding of operating systems and networking, and often a relevant certification such as CompTIA A+ or Microsoft Certified IT Professional. Familiarity with remote desktop tools, ticketing systems, and cybersecurity protocols is typically required. Excellent communication, patience, and problem-solving skills set standout professionals apart in this role. These skills ensure efficient resolution of technical issues, high customer satisfaction, and the maintenance of secure and reliable IT systems.

What are some common challenges faced by remote IT support specialists and how can they be addressed?

Remote IT Support specialists often face challenges such as troubleshooting issues without physical access to devices, communicating complex technical concepts clearly to users, and managing multiple support tickets simultaneously. To overcome these, it's important to utilize reliable remote access tools, maintain clear and empathetic communication with clients, and develop strong organizational skills for effective ticket management. Proactively documenting solutions and collaborating with other IT team members can also help streamline support and reduce recurring issues.

What is the difference between Remote It Support vs Remote Network Technician?

AspectRemote It SupportRemote Network Technician
CertificationsCompTIA A+, Microsoft Certified, Network+Cisco CCNA, CompTIA Network+
Work EnvironmentHelp desk, troubleshooting end-user issues, remote supportNetwork infrastructure, configuring routers/switches, remote network monitoring
Industry UsageIT service providers, tech support companies, internal IT teamsTelecommunications, enterprise networks, data centers

Remote It Support and Remote Network Technician roles share certifications like CompTIA A+ and Network+, but differ mainly in focus. Remote It Support handles end-user issues and software troubleshooting, while Remote Network Technicians focus on network infrastructure and hardware. Both roles are vital in IT, often working remotely for tech companies or internal IT departments, but they serve different technical needs within organizations.

Can I work remotely as a remote IT support?

Yes, remote IT support roles are common and often involve troubleshooting, remote desktop tools, and communication skills. Many companies offer remote positions that require technical knowledge, certifications, and the ability to work independently from home.

How much does remote IT support pay?

Remote IT support technicians typically earn between $40,000 and $70,000 annually, depending on experience, certifications, and the complexity of support provided. Entry-level roles may start around $35,000, while experienced professionals with certifications like CompTIA A+ or Network+ can earn higher salaries. Compensation can also vary based on the employer and geographic location of the company or client base, even for remote positions.

What is the best remote IT support job to work remotely?

Remote IT support jobs typically include roles such as help desk technician, technical support specialist, or remote support analyst. These positions often require strong troubleshooting skills, knowledge of remote management tools, and certifications like CompTIA A+ or Network+; they usually offer flexible schedules and can be performed from home with minimal on-site requirements.

What cities near Springfield, ID are hiring for Remote It Support jobs?

Cities near Springfield, ID with the most Remote It Support job openings:

Remote It Support jobs near you

Software Engineer

LIV

Pocatello, ID • Remote

$120K - $165K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 12 days ago

Job description

Software Engineer (Full Stack)

Full-time | Remote - United States | Reports to VP Engineering | Eastern Time Zone Preferred

(Candidates located in the Northeast, particularly the Greater Boston area, are strongly encouraged to apply).

About LIV

LIV is a leading innovator in fire safety and compliance software solutions. Our flagship Inspection, Testing, and Maintenance (ITM) platform empowers fire departments, businesses, and third-party inspectors across the United States to streamline fire safety compliance. By offering real-time tracking, automation, and collaborative tools, LIV simplifies risk assessments, inspection reporting, and regulatory compliance management. Our mission is to enhance safety, reduce fire-related risks, and provide a seamless, technology-driven approach to protecting lives and properties. With a commitment to excellence, LIV is focused on transforming how cities and towns manage fire safety standards nationwide. To learn more about LIV visit www.livsafe.com.

About the Role

We're looking for a Software Engineer who enjoys building great software, learning quickly, and making a meaningful impact on a small, collaborative engineering team.

This is an excellent opportunity for an engineer with a solid foundation in AI-driven software development who wants more ownership, greater exposure to product decisions, and the chance to work alongside experienced engineering leaders in a fast-paced SaaS environment.

You'll partner closely with Product and Engineering to design, build, test, and ship high-quality software while helping solve real customer problems. As part of a lean engineering team, you'll have the opportunity to contribute across the stack and see your work make an immediate impact.

Our technology stack includes PHP/Laravel, React, Angular, MySQL, AWS, Claude Code, and Datadog. You don't need experience with every technology we use. We're looking for engineers with strong software fundamentals and a command of AI technologies who enjoy learning new technologies and contributing wherever they're needed.

You'll do well here if you enjoy solving challenging problems, moving quickly, taking ownership, and building practical solutions without unnecessary process.

Key Responsibilities

  • Contribute to the design, development, testing, and deployment of features across our platform

  • Own projects from concept through production, including testing, deployment, monitoring, and post-release support

  • Write clean, maintainable, well-tested code while contributing to engineering best practices

  • Leverage AI development tools as part of your daily workflow

  • Participate in thoughtful code reviews and collaborate openly with teammates

  • Troubleshoot production issues, improve application performance, and enhance system reliability

  • Partner cross-functionally with Product, Design, Operations, and Customer Success to build scalable solutions

  • Maintain a customer-first mindset when making technical decisions

Skills, Experience, and Qualifications

  • 3–6 years of professional software engineering experience

  • Experience building modern web applications using one or more backend frameworks such as Laravel, Node.js, or similar

  • Experience with modern JavaScript frameworks such as React

  • Experience integrating AI capabilities into customer-facing SaaS products in a production environment

  • A depth of knowledge of AI-assisted development and how AI can improve engineering workflows

  • Strong understanding of relational databases and modern web application architecture

  • Demonstrated ownership and accountability, with the ability to independently drive projects and proactively solve problems

  • Experience with cloud platforms such as AWS, Azure, or Google Cloud

  • Familiarity with modern deployment practices, CI/CD pipelines, containerization, or observability tools is a plus

  • Strong communication, collaboration, and problem-solving skills

  • Bachelor's degree in Computer Science or a related field preferred, or equivalent practical experience

You'll Thrive Here If You...

  • Enjoy learning new technologies and tackling new challenges

  • Like working on a small team where your ideas matter

  • Take ownership and follow projects through to completion

  • Are collaborative, curious, and open to feedback

  • Want to build software that customers rely on every day

  • Are excited about using AI to become a more effective engineer

Compensation & Benefits

  • Base salary of $120,000–$165,000 depending on experience, plus annual bonus opportunity

  • Medical, dental, and vision insurance

  • 401(k)

  • Very generous PTO

  • Fully remote within the United States

  • Opportunity to work directly with Engineering leadership and influence a growing platform

  • Small, collaborative, low-ego engineering team with meaningful ownership and visibility

  • Professional development and career growth opportunities

  • Mission-driven work that helps improve community safety across the country