Remote - Nationwide, United States Project Coordinator, IT Infrastructure Why WWT? At World Wide ... Experience supporting external customers in a professional services and/or managed services ...
Remote - Nationwide, United States Project Coordinator, IT Infrastructure Why WWT? At World Wide ... Experience supporting external customers in a professional services and/or managed services ...
Customer Service / Tech Support Rep - Tech Products (Remote) The Customer Service / Tech Support ... Track, document, and retrieve information in databases * Be an amazing problem-solver * Maintain ...
Customer Service / Tech Support Rep - Tech Products (Remote) The Customer Service / Tech Support ... Track, document, and retrieve information in databases * Be an amazing problem-solver * Maintain ...
IT Senior Software Engineer (Guidewire/Java)
Erie, PA · On-site +1
$86.95K - $138.90K/yr
... support teams, with little supervision. Delivers moderately complex code/configuration changes as ... What You'll Do This leading IT Software Engineer/IT Senior Software Engineer within the Claims ...
IT Senior Software Engineer (Guidewire/Java)
Erie, PA · On-site +1
$86.95K - $138.90K/yr
... support teams, with little supervision. Delivers moderately complex code/configuration changes as ... What You'll Do This leading IT Software Engineer/IT Senior Software Engineer within the Claims ...
IT Senior Software Engineer (Guidewire/Java)
Erie, PA · On-site +1
$86.95K - $138.90K/yr
... support teams, with little supervision. Delivers moderately complex code/configuration changes as ... What You'll Do This leading IT Software Engineer/IT Senior Software Engineer within the Claims ...
IT Senior Software Engineer (Guidewire/Java)
Erie, PA · On-site +1
$86.95K - $138.90K/yr
... support teams, with little supervision. Delivers moderately complex code/configuration changes as ... What You'll Do This leading IT Software Engineer/IT Senior Software Engineer within the Claims ...
... sensitive information with integrity and confidentiality. * Use insurance sales technology ... Paid training, licensing support, and ongoing development. * Autonomy to embrace your ...
... sensitive information with integrity and confidentiality. * Use insurance sales technology ... Paid training, licensing support, and ongoing development. * Autonomy to embrace your ...
IT Senior Solutions Architect (Data)
Erie, PA · On-site +1
$109.07K - $174.24K/yr
IT Senior Solutions Architect (Data) Location: Erie, PA, US, 16530 Company: Erie Insurance Division ... Supports business agility through agile engagement across multiple delivery operations. Interprets ...
IT Senior Solutions Architect (Data)
Erie, PA · On-site +1
$109.07K - $174.24K/yr
IT Senior Solutions Architect (Data) Location: Erie, PA, US, 16530 Company: Erie Insurance Division ... Supports business agility through agile engagement across multiple delivery operations. Interprets ...
CompTIA A+ Tutor
Erie, PA · Remote
$40/hr
Ability to explain hardware components, networking protocols, and troubleshooting steps while preparing candidates for CompTIA A+ certification and IT support careers. * Strategic Test-Taking ...
CompTIA A+ Tutor
Erie, PA · Remote
$40/hr
Ability to explain hardware components, networking protocols, and troubleshooting steps while preparing candidates for CompTIA A+ certification and IT support careers. * Strategic Test-Taking ...
IT Senior Solutions Architect (Data)
Erie, PA · On-site +1
$109.07K - $174.24K/yr
Data Technology Department Work from: Corporate Office in Erie, Pa Salary Range: $109,074.00 - $174 ... Supports business agility through agile engagement across multiple delivery operations.
IT Senior Solutions Architect (Data)
Erie, PA · On-site +1
$109.07K - $174.24K/yr
Data Technology Department Work from: Corporate Office in Erie, Pa Salary Range: $109,074.00 - $174 ... Supports business agility through agile engagement across multiple delivery operations.
IT Senior Solutions Architect (Data)
Erie, PA · On-site +1
$109.07K - $174.24K/yr
Data Technology Department Work from: Corporate Office in Erie, Pa Salary Range: $109,074.00 - $174 ... Supports business agility through agile engagement across multiple delivery operations.
IT Senior Solutions Architect (Data)
Erie, PA · On-site +1
$109.07K - $174.24K/yr
Data Technology Department Work from: Corporate Office in Erie, Pa Salary Range: $109,074.00 - $174 ... Supports business agility through agile engagement across multiple delivery operations.
IT Senior Solutions Architect (Data)
Erie, PA · On-site +1
$109.07K - $174.24K/yr
Data Technology Department Work from: Corporate Office in Erie, Pa Salary Range: $109,074.00 - $174 ... Supports business agility through agile engagement across multiple delivery operations.
IT Senior Solutions Architect (Data)
Erie, PA · On-site +1
$109.07K - $174.24K/yr
Data Technology Department Work from: Corporate Office in Erie, Pa Salary Range: $109,074.00 - $174 ... Supports business agility through agile engagement across multiple delivery operations.
IT Senior Software Engineer (Guidewire/Java)
Erie, PA · On-site +1
$86.95K - $138.90K/yr
... support teams, with little supervision. Delivers moderately complex code/configuration changes as ... What You'll Do This leading IT Software Engineer/IT Senior Software Engineer within the Claims ...
IT Senior Software Engineer (Guidewire/Java)
Erie, PA · On-site +1
$86.95K - $138.90K/yr
... support teams, with little supervision. Delivers moderately complex code/configuration changes as ... What You'll Do This leading IT Software Engineer/IT Senior Software Engineer within the Claims ...
Sr Analyst - Strategic Partner Integration
Erie, PA · On-site +1
Remote - Nationwide, United States PLEASE NOTE: This position requires permanent U.S. work ... What will you be doing? IT Senior Analyst position will assist in requirement collection and ...
Sr Analyst - Strategic Partner Integration
Erie, PA · On-site +1
Remote - Nationwide, United States PLEASE NOTE: This position requires permanent U.S. work ... What will you be doing? IT Senior Analyst position will assist in requirement collection and ...
Remote Plant Operator
Erie, PA · Remote
... information to CES field technicians to support quick resolution of unit outages * Assist with ... Remote operation of power plant facilities Physical Requirements/Work Environment: * The incumbent ...
Remote Plant Operator
Erie, PA · Remote
... information to CES field technicians to support quick resolution of unit outages * Assist with ... Remote operation of power plant facilities Physical Requirements/Work Environment: * The incumbent ...
Customer Service & Sales Support Rep (Remote)
North East, PA · Remote
$17.31/hr
We'll give you all the training, technologies, and continuing support you'll need to succeed. Plus ... Track, document, and retrieve information in databases * Maintain broad knowledge of client ...
Customer Service & Sales Support Rep (Remote)
North East, PA · Remote
$17.31/hr
We'll give you all the training, technologies, and continuing support you'll need to succeed. Plus ... Track, document, and retrieve information in databases * Maintain broad knowledge of client ...
Healthcare Support Representative -- Independent Contractor Location: Remote (US-Based) Make a ... Review basic technology requirements Hours * Choose your own schedule by self-scheduling 30-minute ...
Healthcare Support Representative -- Independent Contractor Location: Remote (US-Based) Make a ... Review basic technology requirements Hours * Choose your own schedule by self-scheduling 30-minute ...
Dayforce HCM Administrator
Erie, PA · On-site +1
$82K - $90K/yr
Remote (Pennsylvania) Assignment Type: Direct Hire Pay: $82,000 - $90,000 annually Work Schedule ... Act as a liaison between HR, IT, Finance, and Payroll to align system capabilities with operational ...
Quick apply
Dayforce HCM Administrator
Erie, PA · On-site +1
$82K - $90K/yr
Remote (Pennsylvania) Assignment Type: Direct Hire Pay: $82,000 - $90,000 annually Work Schedule ... Act as a liaison between HR, IT, Finance, and Payroll to align system capabilities with operational ...
Sr. Partner Specialist - HPE
Erie, PA · On-site +1
Remote - Nationwide, United States Why WWT? At World Wide Technology, we work together to make a ... The focus being on supporting WWT's top performing partners alongside our Partner Managers, Global ...
Sr. Partner Specialist - HPE
Erie, PA · On-site +1
Remote - Nationwide, United States Why WWT? At World Wide Technology, we work together to make a ... The focus being on supporting WWT's top performing partners alongside our Partner Managers, Global ...
Customer Service Rep - Financial (Remote)
North East, PA · Remote
$17/hr
We'll give you all the training, technologies, and continuing support you'll need to succeed. Plus ... Track, document, and retrieve information in databases * Offer additional products and/or services
Customer Service Rep - Financial (Remote)
North East, PA · Remote
$17/hr
We'll give you all the training, technologies, and continuing support you'll need to succeed. Plus ... Track, document, and retrieve information in databases * Offer additional products and/or services
Inside Sales Rep - Financial (Remote)
North East, PA · Remote
$17/hr
We'll give you all the training, technologies, and continuing support you'll need to succeed. Plus ... Track, document, and retrieve information in databases * Offer additional products and/or services ...
Inside Sales Rep - Financial (Remote)
North East, PA · Remote
$17/hr
We'll give you all the training, technologies, and continuing support you'll need to succeed. Plus ... Track, document, and retrieve information in databases * Offer additional products and/or services ...
We'll give you all the training, technologies, and continuing support you'll need to succeed. Plus ... Track, document, and retrieve information in databases * Offer additional products and/or services
We'll give you all the training, technologies, and continuing support you'll need to succeed. Plus ... Track, document, and retrieve information in databases * Offer additional products and/or services
Remote It Support Technician information
See Erie, PA salary details
$13.74 - $15.75
3% of jobs
$15.75 - $17.76
7% of jobs
$17.76 - $19.77
12% of jobs
$20.14 is the 25th percentile. Wages below this are outliers.
$19.77 - $21.79
16% of jobs
The median wage is $23.15 / hr.
$21.79 - $23.80
18% of jobs
$23.80 - $25.81
14% of jobs
$26.77 is the 75th percentile. Wages above this are outliers.
$25.81 - $27.82
12% of jobs
$27.82 - $29.83
8% of jobs
$29.83 - $31.84
5% of jobs
$31.84 - $33.85
3% of jobs
$33.85 - $35.87
2% of jobs
$13
$24
$35
How much do remote it support technician jobs pay per hour?
What Does a Remote IT Support Technician Do?
A remote IT support technician works from home to assist a business with software, hardware, computer systems, and networks. You typically answer questions from network or computer users over the phone or via the internet. Your duties include helping these employees or customers troubleshoot technical problems. During a support call or chat, you get information from the customer, define the issue, and provide a solution. Some remote IT support technicians have further maintenance responsibilities. For example, you may update software, communicate with employees to notify them of changes, and set up access for new workers.
What are the key skills and qualifications needed to thrive as a Remote IT Support Technician, and why are they important?
What are some common challenges faced by Remote IT Support Technicians and how can they be managed effectively?
What is a Remote IT Support Technician?
What is the difference between Remote It Support Technician vs Help Desk Technician?
| Aspect | Remote It Support Technician | Help Desk Technician |
|---|---|---|
| Certifications | CompTIA A+, Network+ | CompTIA A+, HDI-SAT, Microsoft Certified |
| Work Environment | Remote, client sites, or office | Help desk, call center, or remote |
| Industry Usage | IT services, tech support companies | IT support, customer service |
| Search Intent | Remote IT support roles, technical troubleshooting | Help desk jobs, technical support |
The main difference between a Remote It Support Technician and a Help Desk Technician lies in their scope and work environment. Remote It Support Technicians often handle complex technical issues remotely and may work in various settings, while Help Desk Technicians typically focus on initial support and troubleshooting via phone or chat. Both roles require similar certifications and are essential in IT support industries.

Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Posted 5 days ago
World Wide Technology rating
7.7
Based on 69 frontline employees who took The Breakroom Quiz
77th of 204 rated it services
Job description
Eligible Work Locations: Remote - Nationwide, United States
Project Coordinator, IT Infrastructure
Why WWT?
At World Wide Technology, we work together to make a new world happen. Our important work benefits our clients and partners as much as it does our people and communities across the globe. WWT is dedicated to achieving its mission of creating a profitable growth company that is also a Great Place to Work for All. We achieve this through our world-class culture, generous benefits and by delivering cutting-edge technology solutions for our clients.
Founded in 1990, WWT is a global technology solutions provider leading the AI and Digital Revolution. WWT combines the power of strategy, execution and partnership to accelerate digital transformational outcomes for organizations around the globe. Through its Advanced Technology Center, a collaborative ecosystem of the world's most advanced hardware and software solutions, WWT helps clients and partners conceptualize, test and validate innovative technology solutions for the best business outcomes and then deploys them at scale through its global warehousing, distribution and integration capabilities.
With over 12,000 employees across WWT and Softchoice and more than 60 locations around the world, WWT's culture, built on a set of core values and established leadership philosophies, has been recognized 14 years in a row by Fortune and Great Place to Work® for its unique blend of determination, innovation and creating a great place to work for all.
Want to work with highly motivated individuals on high-performance teams? Join WWT today!
Why should you join the PMO?
As a Project Coordinator, you will be working on exciting infrastructure driven projects for Fortune 500 customers across all verticals. Our global infrastructure planning and deployment services deliver thousands of projects each year. From employing our methodologies at hundreds of sites to leveraging complete enterprise design services, customers trust our infrastructure experts to assess the technology they have today and design the solutions they need for tomorrow.
Responsibilities:
- Tracking and understanding documentation deliverables for multiple small IT projects
- Gather documentation from the customer
- Assist with or manage the oversight of all aspects of project life cycle to include initiation, planning, execution, controlling and closing; taking project through final implementation
- Ability to develop and maintain relationships with internal & external stakeholders
- Demonstrated skill with Microsoft Excel
- General understanding of project scope, and objectives
- Basic understanding of project team roles and functions to effectively assist in coordinating activities/tasks
- Follow best practices and ensure that requirements are met and documented
- Document project risks, assumptions, and constraints and aid in implementing approved actions and workarounds designed to mitigate project risk events
- Monitor status of all identified risks in order to minimize the impact of the risks on the project
- Financial management of project budgets to ensure all budgets, forecasts and costs are measured, tracked and reported for project success
- Use appropriate tools and techniques to identify and quantify variances
- Document measurement criteria for success with the help of Project Managers or other Leads
- Assist in managing changes to the project scope, project schedule, and project costs
- Ensure that all issues are captured, resolved and that resolutions are documented and communicated
- Actively participate and/or lead project meetings, and follow up on action items.
- Provide input regularly for status reports including program portfolio reviews
- Assume responsibility and coordination for a wide variety of project and/or program related tasks
Qualifications:
- Bachelor's Degree in Business, IT, or related field or equivalent experience
- 2+ years of IT Project Coordination/Project Management experience required
- Experience supporting external customers in a professional services and/or managed services environment
- Exposure to Infrastructure technology projects and project management
- Experience working as an IT project coordinator or similar role
- Advanced Skills in MS Office applications including Excel, Word, SharePoint, Smartsheet and Outlook
- Experience with Multisite hardware deployments
- Experience with MS Project
- Experience with financial processes; ability to understand, analyze and create financial reports
- Understanding of project management industry standard framework and the development life cycle
- Ability to work independently and aggressively track project timelines
- Experience with T-scheduling for planning, monitoring, and controlling of project timelines, making sure projects are completed on time & within budget
- Excellent documentation skills and attention to detail
- Ability to effectively communicate well with customers and co-workers (written, verbal, and presentation)
- Strong team building skills
- Excellent problem solving skills
Want to learn more about Infrastructure Services? Check us out on our platform:https://www.wwt.com/infrastructure-services
The well-being of WWT employees is essential. So, when it comes to our benefits package, WWT has one of the best. We offer the following benefits to all
full-time employees:
- Health and Wellbeing: Health, Dental, and Vision Care, Onsite Health Centers, Employee Assistance Program, Wellness program
- Financial Benefits: Competitive pay, Profit Sharing, 401k Plan with Company Matching, Life and Disability Insurance, Tuition Reimbursement
- Paid Time Off: PTO and Sick Leave (starting at 20 days per year) & Holidays (10 per year), Parental Leave, Military Leave, Bereavement
- Additional Perks: Nursing Mothers Benefits, Voluntary Legal, Pet Insurance, Employee Discount Program
We strive to create an environment where all employees are empowered to succeed based on their skills, performance, and dedication. Our goal is to cultivate a culture of belonging that encourages innovation, collaboration, and respect for all team members, ensuring that WWT remains a great place to work for All!
Certain states and localities require employers to post a reasonable estimate of salary range. A reasonable estimate of the current base pay range for this position is $51,600.00 to $64,500.00 annually. Actual salary will be based on a variety of factors, including shift, location, experience, skill set, performance, licensure and certification, and business needs. The range for this position in other geographic locations may differ. Certain positions may also be eligible for variable incentive compensation, such as bonuses or commissions, that is not included in the base pay.
If you have any questions or concerns about this posting, please emailtaposting@wwt.com.
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