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Remote It Contract Jobs in Dothan, AL (NOW HIRING)

Liveops

Remote Customer Service Agent

Dothan, AL · Remote

$14 - $18.75/hr

Comfortable working independently under contract. * Patience, professionalism, and strong problem ... Computer & Technology Requirements * Provide your own Windows-based PC (Macs, Chromebooks, and ...

IQUASAR LLC

Senior iOS Developer

Fort Novosel, AL · Remote

$61.50 - $79.50/hr

Remote * Clearance: Public Trust or Higher Required Education Requirements: * Bachelor's degree in ... Experience with backend technologies and API integration Job Duties: * Lead the design and ...

Priority1

Territory Manager-Remote

Dothan, AL · On-site +1

Priority1 is a premier consulting and contract logistics company, specializing in LTL, Truckload ... However, employees who have access to the compensation information of other employees or applicants ...

IQUASAR LLC

Senior Data Scientist

Fort Novosel, AL · Remote

At iQuasar we strive to provide the next generation of cutting-edge technologies. Our growth means ... This is a full-time 90% remote position, 10% to Brite's office in Reston VA. Key Responsibilities:

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Remote It Contract information

See Dothan, AL salary details

$37.3K

$96.4K

$126.4K

How much do remote it contract jobs pay per year?

As of Aug 11, 2026, the average yearly pay for remote it contract in Dothan, AL is $96,394.00, according to ZipRecruiter salary data. Most workers in this role earn between $80,900.00 and $108,200.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the remote IT contract position?

To excel as a Remote IT Contract professional, you need strong technical expertise in areas such as network administration, cybersecurity, software development, or IT support, typically bolstered by relevant degrees or certifications. Familiarity with tools like VPNs, remote monitoring systems, ticketing platforms, and certifications such as CompTIA, Cisco, or Microsoft is highly valued. Excellent communication, time management, and self-motivation are essential soft skills for remote success. These competencies enable you to deliver reliable IT solutions independently while collaborating effectively with distributed teams and meeting project deadlines.

What are some common challenges faced by remote IT contract professionals and how can they be managed?

One common challenge for Remote IT Contract professionals is maintaining clear communication and coordination with clients or in-house teams across different time zones. Proactively using collaboration tools, setting clear expectations, and scheduling regular check-ins can help mitigate misunderstandings and ensure smooth project progress. Additionally, remote contractors must stay disciplined in managing their workload and quickly troubleshooting technical issues without on-site support. Staying organized and continuously improving technical skills also help in navigating diverse client environments and expectations.

What is a remote IT contract?

A Remote IT Contract job is a temporary or project-based position in the IT field that allows professionals to work from a remote location. These roles can range from software development and cybersecurity to IT support and network administration. Contract durations vary, typically lasting from a few months to a year or more, depending on the project's needs. Contractors are usually hired by companies or through staffing agencies and may work as freelancers or independent consultants. This type of employment offers flexibility but often requires managing taxes, benefits, and client relationships independently.

What job categories do people searching Remote It Contract jobs in Dothan, AL look for? The top searched job categories for Remote It Contract jobs in Dothan, AL are:
What cities near Dothan, AL are hiring for Remote It Contract jobs? Cities near Dothan, AL with the most Remote It Contract job openings:
Remote It Contract jobs near you
Infographic showing various Remote It Contract job openings in Dothan, AL as of August 2026, with employment types broken down into 67% Full Time, and 33% Contract. Highlights an 100% Remote job distribution, with an average salary of $96,394 per year, or $46.3 per hour.

Remote Monitoring Center Manager

DSI Security Services

Dothan, AL • On-site, Remote

$65K - $75K/yr

Full-time

PTO

Posted 4 days ago

DSI Security rating

4.8

Company rating: 4.8 out of 10

Based on 63 frontline employees who took The Breakroom Quiz

100th of 116 rated security

Job description

Remote Monitoring Center Manager
Location: Dothan, AL
Pay Rate: $65,000 - $75,000
Company Overview
DSI Security Services is a leading provider of contract security solutions, serving clients across multiple industries nationwide. Founded on the principle of DWYSYWD - "Do What You Say You Will Do," DSI is committed to accountability, professionalism, and delivering consistent, high-quality service.
We believe success starts with our people. Through thoughtful recruiting, ongoing training, and strong operational support, DSI creates work environments that align with both our clients' expectations and our core values. Our focus on integrity, teamwork, and continuous improvement allows us to build long-term partnerships with clients while providing meaningful career opportunities for our employees.
Position Summary
DSI Security Services is seeking a highly motivated and experienced Remote Monitoring Center Manager to lead the daily operations of our Remote Monitoring Center (RMC). This position is responsible for operational performance, staffing, customer service, technology oversight, quality assurance, and continuous improvement of DSI's remote video monitoring services.
The ideal candidate will have proven leadership experience in a 24/7 mission-critical environment and a strong technical understanding of video surveillance, alarm monitoring, access control, network infrastructure, and monitoring automation platforms.
This position serves as the primary operational leader for the RMC and works closely with Shift Supervisors, Technical Services, Sales, Customer Success, and Executive Leadership.
Essential Duties and Responsibilities
Leadership and Personnel Management
  • Lead, coach, and develop Monitoring Center personnel.
  • Maintain appropriate staffing levels for uninterrupted 24/7/365 operations.
  • Recruit, interview, hire, onboard, train, and retain qualified team members.
  • Manage employee schedules, timesheets, PTO requests, performance evaluations, and development plans.
  • Establish individual and team performance goals tied to operational metrics.
  • Promote a culture of accountability, teamwork, professionalism, and exceptional customer service.
  • Maintain regular communication with all shifts, including periodic after-hours engagement.

Monitoring Operations
  • Ensure compliance with established Standard Operating Procedures and customer-specific response protocols.
  • Monitor alarm response times, operator utilization, event processing, escalation compliance, SLA performance, and customer satisfaction.
  • Review alarm and incident activity to identify trends, risks, and opportunities for improvement.
  • Investigate missed alarms, procedural deviations, and customer complaints.
  • Support the onboarding of new customers and the transition of new sites into operation.
  • Prepare and review client reports, dashboards, and operational performance metrics.
  • Provide Monitoring Specialist coverage during peak activity, staffing shortages, emergencies, or disaster recovery events.
  • Remain available for critical after-hours operational escalations.

Technology and Systems
  • Oversee the daily operation and optimization of Immix, video management systems, AI video analytics, and communication and notification platforms.
  • Partner with Technical Services to troubleshoot and resolve system issues.
  • Support the testing, deployment, and implementation of new technologies.
  • Ensure the operational readiness of workstations, monitoring displays, networking equipment, and communications systems.
  • Maintain accurate technical and operational documentation.
  • Support cybersecurity best practices and operational security controls.

Customer Service and Business Operations
  • Build strong customer relationships and serve as an escalation point for service-related concerns.
  • Participate in customer review meetings and performance discussions.
  • Collaborate with customers to develop and maintain customized response procedures.
  • Support service expansions, renewals, proposals, and new monitoring offerings.
  • Ensure customer accounts are accurately configured and maintained according to contractual requirements.
  • Coordinate with Accounting regarding account setup, billing, and service changes.

Quality, Compliance, and Business Continuity
  • Lead quality assurance initiatives, operational audits, and performance improvement efforts.
  • Maintain documentation required for certifications, audits, and client security requirements.
  • Identify and address operational, technology, and service-delivery risks.
  • Support the development and testing of Business Continuity and Disaster Recovery plans.
  • Coordinate disaster recovery exercises and system failover testing.
  • Maintain the operational readiness of the RMC facility and equipment.
  • Support customer tours, inspections, and compliance audits as needed.

Minimum Qualifications
Education
  • Bachelor's degree in Computer Science, Information Technology, Criminal Justice, Business Management, Security Management, or a related field preferred.
  • An equivalent combination of education and relevant experience may be considered.

Experience
  • At least five years of leadership experience in a 24/7 operational environment.
  • At least three years of experience managing personnel in a monitoring center, command center, Security Operations Center (SOC), Network Operations Center (NOC), or similar environment.
  • Experience with alarm monitoring, remote video monitoring, dispatch operations, or critical event response.
  • Experience with the Immix monitoring automation platform is preferred.
  • Working knowledge of IP networking, VPNs, cloud-hosted systems, and cybersecurity fundamentals.

Knowledge, Skills, and Competencies
  • Strong leadership, coaching, and team-development skills.
  • Excellent verbal and written communication abilities.
  • Strong analytical, organizational, and problem-solving skills.
  • Exceptional customer service and relationship-management abilities.
  • Ability to analyze performance metrics and lead continuous improvement initiatives.
  • Ability to manage competing priorities in a fast-paced environment.
  • Sound judgment and decision-making skills during emergencies.
  • Strong attention to detail and commitment to quality.
  • Ability to collaborate effectively across departments.

Working Conditions
  • This position is primarily office-based within the Remote Monitoring Center.
  • Standard business hours are Monday through Friday; however, the RMC operates 24/7/365.
  • Flexibility is required for after-hours incidents, staffing needs, technology outages, major customer events, and disaster recovery situations.
  • Occasional travel may be required for customer meetings, training, audits, or company events.

#CORP25
Why Join DSI?
At DSI, you'll help shape the future of Remote Video Monitoring through advanced technologies, AI-driven security solutions, and industry-leading customer service. As a key member of our Monitoring Center team, you'll work with innovative monitoring platforms, cutting-edge analytics, and a growing portfolio of enterprise customers while contributing to the success of a rapidly expanding business.
DSI Security Services is a drug free employer complies with all applicable laws regarding affirmative action and equal opportunity in all its activities and programs and does not discriminate against anyone protected by law because of age, color, disability, national origin, race, religion, sex, handicap, or status as a veteran or disabled veteran.
DSI Security Services is an equal employment/affirmative action employer. If you need accommodation for any part of the employment process because of a medical condition or disability, please contact Human Resources.

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