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Remote Isp Jobs in Virginia (NOW HIRING)

Coordinate with Rapid Response Team for ISP events and temporary connections. * Perform fiber ... Remote * Noise level: Medium * Work schedule: Schedule is day shift Monday - Friday. May be ...

Remote Isp information

What are some common challenges faced by Remote ISP Support Specialists, and how can they overcome them?

Remote ISP Support Specialists often encounter challenges such as troubleshooting connectivity issues without on-site access, managing a high volume of support tickets, and communicating complex technical solutions to non-technical customers. To overcome these, it's important to develop strong diagnostic skills using remote tools, maintain clear and empathetic communication, and stay organized to prioritize and resolve issues efficiently. Collaborating closely with network engineers and other support teams also helps in escalating and resolving more complex problems effectively.

What are the key skills and qualifications needed to thrive as a Remote ISP (Internet Service Provider) Support Specialist, and why are they important?

To excel as a Remote ISP Support Specialist, you need a strong understanding of networking fundamentals, troubleshooting skills, and typically a background in information technology or related certifications like CompTIA Network+. Familiarity with support ticketing systems, remote diagnostic tools, and network monitoring software is essential. Excellent communication, patience, and problem-solving abilities are crucial for effectively assisting customers and resolving technical issues remotely. These skills ensure prompt, reliable support, leading to high customer satisfaction and efficient network operations.

What is a Remote ISP?

A Remote ISP (Internet Service Provider) is a company or service that provides internet connectivity to users in remote or hard-to-reach areas, often using satellite, wireless, or other specialized technologies. These ISPs enable individuals and businesses in rural or underserved locations to access the internet where traditional wired connections like DSL, cable, or fiber are unavailable. Remote ISPs play a crucial role in bridging the digital divide and supporting connectivity for remote work, education, healthcare, and communication.

What is the difference between Remote Isp vs Remote Network Technician?

AspectRemote IspRemote Network Technician
Required CredentialsNetworking certifications (e.g., CCNA, CompTIA Network+)Networking certifications (e.g., CCNA, CompTIA Network+)
Work EnvironmentInternet service providers, remote support, customer serviceTelecommunications companies, remote troubleshooting, technical support
Employer & Industry UsageTelecom, internet service providers, remote support firmsTelecom, IT services, network maintenance
Common Search & Comparison IntentUnderstanding roles in internet service provisioningTechnical troubleshooting and network maintenance roles

Remote Isp and Remote Network Technician roles share similar certifications and work environments, often within telecom or internet service providers. However, Remote Isp focuses more on internet provisioning and customer support, while Remote Network Technicians handle troubleshooting and maintaining network infrastructure. Both roles require networking certifications and are integral to network operations, but they serve different functions within the industry.

What are the most commonly searched types of Isp jobs in Virginia? The most popular types of Isp jobs in Virginia are:
What cities in Virginia are hiring for Remote Isp jobs? Cities in Virginia with the most Remote Isp job openings:

ISP/OSP Task Order Project Manager (Future Opportunity)

AGE solutions

Alexandria, VA โ€ข Remote

$120K - $130K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 14 days ago


Job description

About Us
AGE Solutions is a premier technology and professional services company, providing in-depth consulting, advanced technology solutions, and essential services throughout the U.S. government, defense, and intelligence sectors. Prioritizing innovation and client-focused solutions, we assist major agencies in addressing intricate issues and ensuring a more secure future.

AGE Solutions is seeking an experienced ISP/OSP Project Manager to provide technical guidance, contract management, and project planning for a government customer.

Responsibilities Include:

  • Serve as the project manager for a large, complex task order (or a group of task orders affecting the same system) and shall assist the Program Manager in working with the Government Contracting Officer (KO), the task order-level Task Order Managers, Government management personnel and customer agency representatives.
  • Under the guidance of the Program Manager, responsible for the overall management of the specific task order(s) and ensuring that the technical solutions and schedules in the task order are implemented in a timely manner.
  • Serves as a Technical Expert and Advisor in the field of IT and Telecommunications Engineering Design and Implementation with a primary focus of ISP and OSP Infrastructure.
  • Create, review, and submit contract deliverables to the government customer on behalf of AGE Solutions.
  • Provide oversight and management for all contract personnel and activities.
  • Create, review, and submit project plans to the customer.
  • Ensure the fulfillment of all contract requirements within scope, schedule, and budget constraints.

Required Skills, Qualifications and Experience:

  • Required Experience:
    • Possess 7-10 years relevant experience and 7-10 years of leadership experience with progressively higher responsibility in the public and/or private sector in the IT and/or consulting fields.
    • Possess 7-10 years of DoD network infrastructure design and installation experience for Inside and Outside Plant (ISP and OSP) cabling infrastructure.
  • Required Certifications:
    • Project Management Professional (PMP)
    • Registered Communications Distribution Designer (RCDD)
    • EKAHAU Wireless Certification
    • Must be willing and able to take applicable customer and Host Activity site-specific safety training and obtain relevant certifications.
  • Required Citizenship and Clearance:
    • US Citizenship is required.
    • Must possess a Secret clearance and be eligible for IT-II access.
  • Location:
    • This is a remote role within the United States, requiring approximately 10% travel (CONUS)

Preferred Qualifications:

  • DoD 8570 IAT or IAM Certification. Level III is highly preferred, such as CISSP or CISM

Work Environment and Physical Demand:

  • Must be able to sit and be able to work at a computer for extended hours.

Compensation: $120,000 - $130,000

This position is part of a pipeline for a future opportunity supporting a DoD customer. Employment is contingent upon contract award and government customer approval. AGE Solutions is actively engaging talent ahead of award and encourages both current incumbents and new candidates to express interest.

At AGE Solutions, we reward performance, invest in growth, and share success. Our benefits support the whole person, professionally, financially, and personally.

  • 26 Days Paid Leave: Includes vacation, sick, personal time, and holidays. You choose how to use it.
  • Performance Bonuses: Performance bonuses are awarded based on individual contributions and company-wide results, aligning recognition with impact.
  • 401(k) with Match: We match 3% of your contributions with immediate vesting.
  • Financial Protection: Company-paid life insurance up to $300K and options for additional coverage for you and your dependents.
  • Health Benefits: Multiple medical plans, dental, vision, FSA and HSA options to fit your needs.
  • Parental Leave: 15 days of fully paid leave for new parents, because family matters.
  • Military Differential Pay: We bridge the gap for employees on active duty, so they don't take a financial hit while serving.
  • Professional Growth: Paid training and certifications, tuition reimbursement, and the tools and tech to get the job done right.
  • Shared Success: In the event of a company sale, our CEO has committed to returning 80% of net proceeds to employees. This ensures our team shares in the long term value they help create.

At AGE, you'll do work that matters, supported by a company that delivers for its people.