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Remote Isp Jobs in Michigan (NOW HIRING)

Remote Isp information

What are some common challenges faced by Remote ISP Support Specialists, and how can they overcome them?

Remote ISP Support Specialists often encounter challenges such as troubleshooting connectivity issues without on-site access, managing a high volume of support tickets, and communicating complex technical solutions to non-technical customers. To overcome these, it's important to develop strong diagnostic skills using remote tools, maintain clear and empathetic communication, and stay organized to prioritize and resolve issues efficiently. Collaborating closely with network engineers and other support teams also helps in escalating and resolving more complex problems effectively.

What are the key skills and qualifications needed to thrive as a Remote ISP (Internet Service Provider) Support Specialist, and why are they important?

To excel as a Remote ISP Support Specialist, you need a strong understanding of networking fundamentals, troubleshooting skills, and typically a background in information technology or related certifications like CompTIA Network+. Familiarity with support ticketing systems, remote diagnostic tools, and network monitoring software is essential. Excellent communication, patience, and problem-solving abilities are crucial for effectively assisting customers and resolving technical issues remotely. These skills ensure prompt, reliable support, leading to high customer satisfaction and efficient network operations.

What is a Remote ISP?

A Remote ISP (Internet Service Provider) is a company or service that provides internet connectivity to users in remote or hard-to-reach areas, often using satellite, wireless, or other specialized technologies. These ISPs enable individuals and businesses in rural or underserved locations to access the internet where traditional wired connections like DSL, cable, or fiber are unavailable. Remote ISPs play a crucial role in bridging the digital divide and supporting connectivity for remote work, education, healthcare, and communication.

What is the difference between Remote Isp vs Remote Network Technician?

AspectRemote IspRemote Network Technician
Required CredentialsNetworking certifications (e.g., CCNA, CompTIA Network+)Networking certifications (e.g., CCNA, CompTIA Network+)
Work EnvironmentInternet service providers, remote support, customer serviceTelecommunications companies, remote troubleshooting, technical support
Employer & Industry UsageTelecom, internet service providers, remote support firmsTelecom, IT services, network maintenance
Common Search & Comparison IntentUnderstanding roles in internet service provisioningTechnical troubleshooting and network maintenance roles

Remote Isp and Remote Network Technician roles share similar certifications and work environments, often within telecom or internet service providers. However, Remote Isp focuses more on internet provisioning and customer support, while Remote Network Technicians handle troubleshooting and maintaining network infrastructure. Both roles require networking certifications and are integral to network operations, but they serve different functions within the industry.

What are the most commonly searched types of Isp jobs in Michigan? The most popular types of Isp jobs in Michigan are:
What cities in Michigan are hiring for Remote Isp jobs? Cities in Michigan with the most Remote Isp job openings:
Infographic showing various Remote Isp job openings in Michigan as of July 2026, with employment types broken down into 84% Full Time, 10% Part Time, and 6% Temporary. Highlights an 100% Remote job distribution.
Senior Network Engineer - Plex

Senior Network Engineer - Plex

Rockwell Automation

Troy, MI • Remote

$114K - $172K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted yesterday


Rockwell Automation rating

8.1

Company rating: 8.1 out of 10

Based on 41 frontline employees who took The Breakroom Quiz

149th of 486 rated machine equipment manufacturers


Job description

Rockwell Automation is a global technology leader focused on helping the world's manufacturers be more productive, sustainable, and agile. With more than 28,000 employees who make the world better every day, we know we have something special. Behind our customers - amazing companies that help feed the world, provide life-saving medicine on a global scale, and focus on clean water and green mobility -our people are energized problem solvers that take pride in how thework we do changes the world for the better.

We welcome all makers, forward thinkers, and problem solvers who are looking for a place to do their best work. And if that's you we would love to have you join us!

Job Description

Position Summary:

In support of our ongoing growth, we are looking for a Sr. Network Engineer to add to our Plex Cloud Operations department and our continuous improvement culture. As member of the Network & Firewall team you will be responsible for maintaining the networks of Plex's private and public cloud. We are looking for an engineer with the desire to leverage automation and infrastructure as code to help secure and scale our product while building resiliency and redundancy into all solutions.

Your Responsibilities:

  • Design, implement, and operate networking infrastructure across both private datacenters and public cloud environments (primarily Azure), including routing, firewalling, WAN connectivity, and overlay networking.
    • Provide network and remote connectivity hardware/software support for internal and external customers
    • Design, manage, and troubleshoot highly available ISP circuits, multi-homed BGP architectures, datacenter interconnect (DCI), and SD-WAN connectivity across multiple regions.
    • Perform root cause investigations and contribute to process/procedure documentation
    • Maintain and expand NGFW rule base to ensure least access principals across public and private firewall zones
  • Project work including:
    • Structured cabling
    • Physical infrastructure lifecycle replacements
    • Network and application security
    • Monitoring, alerting, and auto remediation
    • Deploy public cloud (primarily Azure) and private cloud networks utilizing infrastructure as code utilizing git-ops tooling.
  • Collaborate with Security teams to maintain security of data and access privileges
  • Develop, improve, and maintain network and system monitoring solutions
  • Work cross-functionally within the operations and engineering organization.
  • Participate in an on-call rotation
  • Participate in scheduled monthly maintenance windows (second Sunday of each month) as part of a team rotation, typically supporting 3-4 maintenance windows per year.

The Essentials - You Will Have:

  • Bachelor's Degree or equivalent years of relevant work experience
  • Legal authorization to work in the US is required- we will not sponsor individuals for employment visas, not now or in the future, for this job opening
  • Ability to travel up to 10% of time.

The Preferred - You Might Also Have:

  • Typically requires 5+ years enterprise infrastructure experience
  • Experience with Infrastructure as Code tools such as Terraform and/or Ansible
  • Experience working with Git-based workflows (GitHub Enterprise, Azure DevOps, or similar)
  • Experience with BGP and MP-BGP (EVPN) in production datacenter environments, including overlay/underlay architectures (vendor-neutral experience acceptable; Arista preferred).
  • Foundational understanding of prompt engineering.
  • Must be able to lift 40lbs, stand on a ladder for a long period of time, and crawl into tight spaces
  • Solutions experience; Azure, Terraform, Ansible, Elastic, Cisco NXOS, Arista EOS, BGP, EVPN/VXLAN, Arista DMF (or similar packet capture technology), Netflow/IPFIX, Wireshark, Palo Alto, Fortinet, Jira, Confluence, Windows Server, Ubuntu, VMware, SNMP, LibreNMS

What We Offer:

  • Health Insurance including Medical, Dental and Vision
  • 401k
  • Paid Time off
  • Parental and Caregiver Leave
  • Flexible Work Schedule where you will work with your manager to enjoy a work schedule that can be flexible with your personal life.
  • To learn more about our benefits package, please visit at www.raquickfind.com.

This position is part of a job family. Experience will be the determining factor for position level and compensation.

For this role, the Base Salary Compensation is from $114,720.00 - 172,080.00 USD with an annual target bonus of 5% of base salary. Our company benefits for the US can be found here. Actual pay will be based on factors such as skills, knowledge, education, and experience.

At Rockwell Automation we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right person for this or other roles.

#LI-MG4

#LI-Remote

#LifeAtROK

We are an Equal Opportunity Employer including disability and veterans.

If you are an individual with a disability and you need assistance or a reasonable accommodation during the application process, please contact our services team at +1 (844) 404-7247.


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About Rockwell Automation

Sourced by ZipRecruiter

Rockwell Automation is a global technology leader focused on helping the world's manufacturers be more productive, sustainable, and agile. With more than 25,000 employees who make the world better every day, we know we have something special. Behind our customers - amazing companies that help feed the world, provide life-saving medicine on a global scale, and focus on clean water and green mobility - our people are energized problem solvers that take pride in how the work we do changes the world for the better.

Industry

Industrial automation equipment manufacturing

Company size

10,000+ Employees

Headquarters location

Milwaukee, WI, US

Year founded

1903

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