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Remote Isp Jobs in California (NOW HIRING)

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Senior Software Engineer

Palo Alto, CA · On-site +1

$144K - $189K/yr

This role is open to remote candidates within the United States. Candidates located in the San ... with over 400 ISP customers, including some of the world's largest such as Comcast, Charter ...

Notability

Senior Product Manager, iOS

San Francisco, CA · On-site +1

$160K - $220K/yr

Our schedules are flexible, our hybrid policy supports remote work when it makes sense, and we have ... ISP stipend * Monthly phone bill stipend Notability is proud to be an Equal Opportunity employer ...

Notability

Engineer, Web Apps

San Francisco, CA · On-site +1

$120K - $175K/yr

Our schedules are flexible, our hybrid policy supports remote work when it makes sense, and we have ... ISP stipend * Monthly phone bill stipend Notability is proud to be an Equal Opportunity employer ...

Notability

Sr DevSecOps Engineer

San Francisco, CA · On-site +1

$185K - $243K/yr

Our schedules are flexible, our hybrid policy supports remote work when it makes sense, and we have ... ISP stipend * Monthly phone bill stipend Notability is proud to be an Equal Opportunity employer ...

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Remote Isp information

What are some common challenges faced by remote ISP support specialists, and how can they overcome them?

Remote ISP Support Specialists often encounter challenges such as troubleshooting connectivity issues without on-site access, managing a high volume of support tickets, and communicating complex technical solutions to non-technical customers. To overcome these, it's important to develop strong diagnostic skills using remote tools, maintain clear and empathetic communication, and stay organized to prioritize and resolve issues efficiently. Collaborating closely with network engineers and other support teams also helps in escalating and resolving more complex problems effectively.

What are the key skills and qualifications needed to thrive as a remote ISP support specialist?

To excel as a Remote ISP Support Specialist, you need a strong understanding of networking fundamentals, troubleshooting skills, and typically a background in information technology or related certifications like CompTIA Network+. Familiarity with support ticketing systems, remote diagnostic tools, and network monitoring software is essential. Excellent communication, patience, and problem-solving abilities are crucial for effectively assisting customers and resolving technical issues remotely. These skills ensure prompt, reliable support, leading to high customer satisfaction and efficient network operations.

What is a remote ISP?

A Remote ISP (Internet Service Provider) is a company or service that provides internet connectivity to users in remote or hard-to-reach areas, often using satellite, wireless, or other specialized technologies. These ISPs enable individuals and businesses in rural or underserved locations to access the internet where traditional wired connections like DSL, cable, or fiber are unavailable. Remote ISPs play a crucial role in bridging the digital divide and supporting connectivity for remote work, education, healthcare, and communication.

What is the difference between Remote Isp vs Remote Network Technician?

AspectRemote IspRemote Network Technician
Required CredentialsNetworking certifications (e.g., CCNA, CompTIA Network+)Networking certifications (e.g., CCNA, CompTIA Network+)
Work EnvironmentInternet service providers, remote support, customer serviceTelecommunications companies, remote troubleshooting, technical support
Employer & Industry UsageTelecom, internet service providers, remote support firmsTelecom, IT services, network maintenance
Common Search & Comparison IntentUnderstanding roles in internet service provisioningTechnical troubleshooting and network maintenance roles

Remote Isp and Remote Network Technician roles share similar certifications and work environments, often within telecom or internet service providers. However, Remote Isp focuses more on internet provisioning and customer support, while Remote Network Technicians handle troubleshooting and maintaining network infrastructure. Both roles require networking certifications and are integral to network operations, but they serve different functions within the industry.

What are the most commonly searched types of Isp jobs in California? The most popular types of Isp jobs in California are:
What are popular job titles related to Remote Isp jobs in California? For Remote Isp jobs in California, the most frequently searched job titles are:
What job categories do people searching Remote Isp jobs in California look for? The top searched job categories for Remote Isp jobs in California are:
What cities in California are hiring for Remote Isp jobs? Cities in California with the most Remote Isp job openings:
Remote Isp jobs near you
Infographic showing various Remote Isp job openings in California as of August 2026, with employment types broken down into 90% Full Time, and 10% Contract. Highlights an 20% In-person, and 80% Remote job distribution.

Service Delivery Coordinator - Remote - CA Only

Race Communications

Lancaster, CA • On-site, Remote

$23 - $26/hr

Full-time

Medical, Dental, Retirement, PTO

Posted 23 days ago

Job description

Location: Remote: Tehachapi, CA.
Location Status: Remote: Work will be primarily performed remotely from home office 5 days per week. Occasional travel to and work from other Race offices or off-site locations may be required.
Workdays: 5 days x 8 Hours
100% Company-Paid Medical and Dental Benefits
Free Fiber Internet Service
Comp: $23-$26 per hour
Who We Are:
We're more than a fiber internet provider, we're your neighbors, committed to connecting California communities since 1994. At Race, relationships matter as much as speed. We combine cutting-edge technology with a genuine, people-first approach that makes every interaction feel personal. Our team operates like family: collaborative, supportive, and dedicated to making a real difference. When you join Race, you're not just accepting a job, you're becoming part of a team that values integrity, celebrates wins together and believes that meaningful work happens when great people connect with great purpose.
Position Impact:
The Service Delivery Coordinator is responsible for managing the end-to-end delivery of Race Communications' fiber-based services for MDU, ICB (Individual case basis) and Business. This role acts as the central point of coordination between Sales, Engineering, Construction, Provisioning, Network Operations and customers to ensure fiber services are delivered accurately, on schedule, and in alignment with customer commitments and SLAs. The Service Delivery Coordinator must be available to work nights, weekends, holidays, and overtime as required to respond to emergency repairs, outage restoration, and urgent maintenance needs. This role supports 24/7 service reliability and may require immediate response outside of normal scheduled hours. This position requires strong organizational skills, proactive communication, and a working understanding of fiber network deployment and service activation.
Requirements
Qualifications and Experience:
  • Eligibility for US Employment without sponsorship
  • Minimum of 18 years of age
  • High school diploma or equivalent required
  • Associates degree (A.A.) or equivalent combination of education and experience is preferred
  • 2+ years of experience in service delivery, operations, or project coordination within a telecom, fiber ISP, or carrier environment required
  • Strong understanding of fiber service delivery workflows, including construction and provisioning required
  • Experience collaborating with customers, partners, and internal teams in fast-paced, multi-stakeholder environments required
  • Proficiency with CRM and ticketing systems (Salesforce or similar preferred)
  • Experience supporting ICB / channel partner models preferred
  • Knowledge of fiber-based services such as DIA, Ethernet, Dedicated Fiber, and Wholesale connectivity preferred
  • Familiarity with permitting, construction timelines, and right-of-way considerations preferred
  • Experience coordinating field operations and service turn-ups preferred
  • Understanding of SLAs and enterprise service delivery expectations preferred
  • Must be available to work nights, weekends, holidays, and overtime as required to respond to emergency repairs, outage restoration, and urgent maintenance needs
  • Must be able to speak, read, write, and understand English as the primary language used in the workplace
  • Spanish bilingual skills are desirable

Essential Duties and Responsibilities:
Service Delivery Management
  • Manage the full-service delivery lifecycle for Race Communications' fiber products, from order acceptance through service activation and handoff to support
  • Validate orders for technical accuracy, serviceability, and construction requirements
  • Track and coordinate all delivery milestones including design, permitting, construction, splicing, testing, and turn-up
  • Ensure delivery timelines meet contracted intervals and customer expectations

ICB & Business Customer Coordination
  • Serve as the primary service delivery contact for ICB partners and direct Business customers
  • Provide clear and consistent status updates throughout the delivery process
  • Coordinate delivery activities with channel partners while maintaining Race Communications' standards and timelines
  • Support escalations and resolve issues impacting service delivery

Cross-Functional Collaboration
  • Coordinate with Sales, Engineering, Construction, Field Operations, Provisioning, and NOC teams
  • Schedule site surveys, fiber installs, demarc extensions, and service turn-ups
  • Identify risks related to construction, access, permitting, or third-party dependencies and drive resolution

Vendor & Construction Coordination
  • Work with third-party contractors, construction vendors, and local agencies as needed
  • Track construction progress, vendor deliverables, and completion milestones
  • Ensure vendor work aligns with Race Communications' quality and safety standards

Systems, Documentation & Reporting
  • Maintain accurate service delivery records in CRM, order management, and ticketing systems
  • Document timelines, dependencies, customer communications, and delivery notes
  • Support service delivery reporting, metrics, and continuous improvement initiatives

Customer Experience & Handoff
  • Set realistic expectations with customers and partners throughout the delivery lifecycle
  • Ensure a smooth transition from service delivery to ongoing support and account management
  • Contribute to a positive customer experience by owning delivery outcomes and follow-through

Additional duties as required.
Benefits
Why Join Our Team:
  • Join a tight-knit crew-no faceless corporation vibes here
  • Growth potential: promotions and new challenges are part of our DNA
  • Competitive base salary
  • Comprehensive Benefits Package: 100% company-paid medical and dental insurance (starting the 1st of the month following your start date), PTO (vacation, sick), 11 paid holidays, paid birthdays, 401k matching (4%)
  • Free fiber internet service for all employees living in our service area
  • A culture built on integrity, mutual respect, and a shared purpose

Call to Action:
Let's chat. If you're ready to move forward, click "Apply" below, our team can't wait to meet you.

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