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Remote Irs Jobs in Decatur, GA (NOW HIRING)

Accounting Fly

Remote Tax Manager

Atlanta, GA · Remote

$120K - $135K/yr

Job Title: Remote Tax Manager Job ID: 1003192 Date Posted: August 26, 2026 Employment Type ... Lead research for projections and manage IRS/state notices. * Process Innovation: Continuously ...

FHR

Security Architect - Consultant 9309

Atlanta, GA · Remote

$66.50 - $86/hr

* Location: 100% Remote. -Security Architect - Consultant 9309 . Employment Type: W2 Only (No ... NIST, CSF, CJIS, IRS 1075, CMS MARS-E Knowledge of application security (APPSEC) Certification ...

OnPay

Tax Resolution Analyst (Tax Notices)

Atlanta, GA · On-site +1

$25 - $30/hr

Hands-on experience navigating IRS e-services and state government tax portals. * Exceptional ... Remote flexibility: Work from anywhere in the U.S., or join our collaborative HQ team in Atlanta ...

New

OnPay

Tax Resolution Analyst

Atlanta, GA · Remote

$25 - $30/hr

Hands-on experience navigating IRS e-services and state government tax portals. * Exceptional ... Remote flexibility: Work from anywhere in the U.S., or join our collaborative HQ team in Atlanta ...

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Remote Irs information

See Decatur, GA salary details

$15

$27

$36

How much do remote irs jobs pay per hour?

As of Sep 12, 2026, the average hourly pay for remote irs in Decatur, GA is $27.02, according to ZipRecruiter salary data. Most workers in this role earn between $21.11 and $32.40 per hour, depending on experience, location, and employer.

What is a remote IRS?

A Remote IRS job is a position with the Internal Revenue Service that allows employees to work from home or another remote location. These roles can include tax examiners, customer service representatives, auditors, and IT specialists. Remote IRS jobs require secure internet access and adherence to federal confidentiality regulations. Employees use IRS-approved systems to perform their duties while supporting taxpayers and ensuring compliance with tax laws.

What does a typical workday look like for a remote IRS?

A typical workday for a Remote IRS Agent involves reviewing and processing tax documents, conducting virtual interviews or audits with taxpayers, and collaborating with colleagues through secure online platforms. You may spend time researching tax laws, documenting case progress, and responding to taxpayer inquiries via phone or email. Most remote agents work independently while maintaining regular communication with their supervisor and team for support and updates on best practices. The role requires strong organization skills as you'll need to manage multiple cases simultaneously and meet important deadlines. Overall, you'll find the work both varied and intellectually engaging, with clear opportunities to make a meaningful impact.

What are the key skills and qualifications needed to thrive in the remote IRS position, and why are they important?

To thrive as a Remote IRS (Internal Revenue Service) Agent or Specialist, you need a solid understanding of tax laws, financial analysis, and investigative techniques, often supported by a bachelor's degree in accounting or a related field. Familiarity with IRS tax software, case management systems, and secure remote communication tools is essential for daily tasks. Strong attention to detail, analytical thinking, and excellent interpersonal communication skills help you excel when working with taxpayers and team members remotely. These skills ensure efficient case resolution, compliance with regulations, and a positive experience for individuals seeking tax assistance.

Can you work remotely for the IRS?

Yes, the IRS offers remote work opportunities for certain positions, especially in roles related to customer service, data analysis, and administrative support. Candidates typically need relevant skills, security clearances, and to meet specific telework requirements set by the agency.

Do remote IRS employees work from home?

Many remote IRS employees work from home, especially for roles involving administrative, customer service, or technical support tasks. These positions often require secure access to IRS systems and adherence to federal telework policies, with some roles possibly requiring occasional in-office presence for training or meetings.

What are the most commonly searched types of Irs jobs in Decatur, GA?

The most popular types of Irs jobs in Decatur, GA are:

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For Remote Irs jobs in Decatur, GA, the most frequently searched job titles are:

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Remote Irs jobs near you
Infographic showing various Remote Irs job openings in Decatur, GA as of September 2026, with employment types broken down into 75% Full Time, and 25% Part Time. Highlights an 100% Remote job distribution, with an average salary of $56,200 per year, or $27 per hour.

Sr. Workforce Management Systems Analyst - Alvaria WFM

Chamblee, GA • Remote

Wisemen Multimedia, LLC
IT Services • 11 - 50 employees
Learn more about Wisemen Multimedia, LLCexternal

Full-time

Re-posted 14 days ago

Job description

Job Description:
Wisemen Multimedia, LLC is seeking a skilled Sr. Workforce Management Systems Analyst to join our Contact Center Support team. Our team supports the management of the largest private, secured, civilian government toll-free telephony infrastructure in the United States. Provide technical support to multiple user groups located at 30+ local and remote IRS service centers.
The Sr. Workforce Management Systems Analyst is accountable for supporting the development of accurate operational forecasts for volumes, average handle time, and shrinkage based on historical patterns and predictive analytics, utilizing multiple forecasting techniques. The selected candidate will be charged with identifying, researching, and data abnormalities. This position will work closely with business leaders to gain insight into the day-to-day operations of the organization and project impact of future initiatives. As such, partnership with all areas of the business and quantifying impact will be a critical requirement of this role. Candidates should be experienced in analytical and critical-thinking skills, leadership communication, contact workforce management experience, and have a proven track record of collaboration within cross-functional organizations.
Primary Duties & Responsibilities:
  • Establish ad-hoc reports, templates, and information (Commissioner mandates, FEMA, emergency procedures).
  • Make recommendations for improvements in call statistics.
  • Capture web analytics data primarily through Alvaria WFM.
  •  Develop and maintain statistical forecast models for workload and staffing requirements, including forecast vs. actual trends, and forecasting for trend changes due to seasonal variations and other operational variables.
  • Utilize performance analytics tools to identify agent and volume behaviors for future forecast and schedule scenarios and recommend action items to drive efficiencies and improve workflow.
  • Utilizes advanced SQL programming to manipulate, forecast, and project models that operationalize, optimize, and drive business performance.
  • Ensure governance and compliance for best-in-class standard operating procedures (SOPs) related to forecasting, scheduling, and performance analytics.
  • Create scenarios and present comprehensive recommendations for strategic staffing and hiring plans to ensure cost center optimization.
  • Identify and communicate areas for continual improvement of service levels across the operation, recommending and initiating improvements necessary to attain expected targets.
  • Review and analyze results and report on deviations from forecasts for data validation and root cause analysis.
  • Review and identify trends or patterns of practices/activities that impact operational service level results.
  • Measure and provide hindsight analysis for forecast accuracy and scheduling efficiency used for operational planning.
  • Establish a regular cadence with business leaders to share insights/recommendations regarding volumes, average handle time, shrinkage, and hiring plans.
  • Additional duties and responsibilities as assigned.

Qualifications:
  • Bachelor’s degree in business, accounting, finance, statistics, or economics, or an equivalent combination of education and work experience.
  • Minimum of 8 plus years’ experience in call-center forecasting.
  • Advanced Excel skills and experience in formulas, arrays, table formatting, conditional formatting, graphs, pivot table reporting and Power BI.
  • Strong IT background in troubleshooting contact center issues with recording software, including Verint 360.
  • Hands-on experience with WFM Software, experience with Alvaria is required.
  • Exceptional analytical and problem-solving skills, specifically tailored to workforce optimization.
  • In-depth knowledge of workforce management tools, processes, and best practices.
  • Experience with Contact Center technology, including Cisco, Verint, or Nice.
  • Familiarity with relevant regulations and compliance requirements specific to workforce management.
  • Understanding of forecasting and value-maximization techniques.
  • Able to host meetings and discuss contact center issues.
  • Must be able to write a standard operating procedure or desk-side guide.