CX Engineer
Utica, NY · On-site +1
Collect and analyze customer functions' performance and delivery data, taking action regarding ... Analyzing the order entry process and recommend automation solutions * Measure and help to improve ...
CX Engineer
Utica, NY · On-site +1
Collect and analyze customer functions' performance and delivery data, taking action regarding ... Analyzing the order entry process and recommend automation solutions * Measure and help to improve ...
Remote Irs Data Entry information
See Rome, NY salary details
$10.47 - $11.96
1% of jobs
$11.96 - $13.45
5% of jobs
$13.45 - $14.94
13% of jobs
$15.44 is the 25th percentile. Wages below this are outliers.
$14.94 - $16.43
19% of jobs
The median wage is $17.42 / hr.
$16.43 - $17.92
19% of jobs
$17.92 - $19.41
15% of jobs
$20.07 is the 75th percentile. Wages above this are outliers.
$19.41 - $20.90
9% of jobs
$20.90 - $22.39
8% of jobs
$22.39 - $23.88
6% of jobs
$23.88 - $25.37
3% of jobs
$25.37 - $26.86
2% of jobs
$10
$18
$26
How much do remote irs data entry jobs pay per hour?
As of Aug 17, 2026, the average hourly pay for remote irs data entry in Rome, NY is $18.44, according to ZipRecruiter salary data. Most workers in this role earn between $15.48 and $20.72 per hour, depending on experience, location, and employer.
What is a remote IRS data entry job?
Remote IRS Data Entry jobs involve entering, updating, and verifying sensitive tax-related information into the IRS databases from a remote location. Employees in these roles ensure accuracy and confidentiality while processing forms and supporting documentation. These positions typically require attention to detail, basic computer skills, and a secure internet connection. Remote IRS Data Entry jobs may be seasonal or permanent, depending on the agency’s needs, and can offer flexible working hours. Applicants often undergo background checks due to the sensitive nature of taxpayer information.
What are the key skills and qualifications needed to thrive as a remote IRS data entry specialist?
To thrive as a Remote IRS Data Entry Specialist, you need strong attention to detail, fast and accurate typing skills, and a high school diploma or equivalent. Familiarity with IRS data entry software, spreadsheets, and secure file transfer systems is typically required. Reliability, discretion, and good organizational skills help you stand out in this role. These skills ensure accurate processing of sensitive tax information, compliance with regulations, and the integrity of federal records.
What are some common challenges faced by remote IRS data entry professionals, and how can they be managed?
Remote IRS Data Entry professionals often face challenges such as maintaining high accuracy while processing large volumes of sensitive information and managing tight deadlines, especially during tax season. Distractions in a home environment and technical issues with remote systems can also impact productivity. To overcome these hurdles, it's important to establish a dedicated, quiet workspace, stay organized with clear task lists, and regularly communicate with supervisors to clarify expectations or report issues. Adhering to data security protocols is essential, given the confidential nature of IRS data.
What is the difference between Remote Irs Data Entry vs Remote Tax Preparer?
| Aspect | Remote Irs Data Entry | Remote Tax Preparer |
|---|---|---|
| Credentials | Minimal; basic computer skills | Tax preparer certification (e.g., IRS PTIN) |
| Work Environment | Home-based, data entry tasks | Home or office, preparing tax returns |
| Industry Usage | Financial, government data processing | Tax preparation services, accounting |
| Search Intent | Data entry jobs, IRS data tasks | Tax preparation jobs, IRS-related roles |
Remote Irs Data Entry involves inputting IRS-related data with minimal credentials, focusing on data accuracy. Remote Tax Preparer requires tax-specific certifications and involves preparing tax returns. While both roles are remote and related to IRS work, data entry is more administrative, whereas tax preparers handle complex tax filings.
What are popular job titles related to Remote Irs Data Entry jobs in Rome, NY?
For Remote Irs Data Entry jobs in Rome, NY, the most frequently searched job titles are:
What job categories do people searching Remote Irs Data Entry jobs in Rome, NY look for?
The top searched job categories for Remote Irs Data Entry jobs in Rome, NY are:
What cities near Rome, NY are hiring for Remote Irs Data Entry jobs?
Cities near Rome, NY with the most Remote Irs Data Entry job openings:
Full-time
Re-posted 25 days ago
Job description
Position Summary:
The Customer Experience Engineer will partner with the leaders of the technology and contact center business units to deliver customer-facing value. This candidate will leverage interpersonal and cross-functional skills, product expertise and various technologies to ensure back-end technologies and processes validate and optimize our internal and external customers' front-end needs and overall experience.
The ideal candidate has a history of success in collaborating with internal stakeholders, using data-driven insights to influence decisions and developing permanent process-driven solutions. This person will be focused on measuring and managing the department to service metrics and supporting inquiries from both external and internal customers.
This is a hybrid role that will report to the Technology Business Unit Lead and will require both onsite and remote work. The CX Engineer acts as a key interface that is focused on maintaining a service culture and delivering customer operational excellence.
Job Requirements and Responsibilities:
• Provide backup support for other 3rd party tools utilized within the organization.
Project initiation and execution:
• Manages and monitors relationships with and between key stakeholders; clarifies mutual needs and commitments through the consultation and consideration of impacts. Seeks to push through existing paradigms to create innovative solutions.
• Service Transition - ensures operational readiness by reviewing and approving documented handover procedures, instructions and other collateral for all projects to ensure day-one operational excellence for new/modified services
Skills and Competencies:
Education and Experience:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Rising Phoenix Holdings Corporation is an Equal Employment Opportunity Employer.
The Customer Experience Engineer will partner with the leaders of the technology and contact center business units to deliver customer-facing value. This candidate will leverage interpersonal and cross-functional skills, product expertise and various technologies to ensure back-end technologies and processes validate and optimize our internal and external customers' front-end needs and overall experience.
The ideal candidate has a history of success in collaborating with internal stakeholders, using data-driven insights to influence decisions and developing permanent process-driven solutions. This person will be focused on measuring and managing the department to service metrics and supporting inquiries from both external and internal customers.
This is a hybrid role that will report to the Technology Business Unit Lead and will require both onsite and remote work. The CX Engineer acts as a key interface that is focused on maintaining a service culture and delivering customer operational excellence.
Job Requirements and Responsibilities:
- Provides relevant performance scorecard reporting KPIs / Performance Metrics aligned to Business Unit needs.
- Assist with and advocate for the design and rollout of new support channels and service offerings
- Create support workflows and make suggestions to improve efficiency and effectiveness
- Evaluate 3rd party solutions, drive implementations and support process optimization
- Collect and analyze customer functions' performance and delivery data, taking action regarding responses, and reporting to the organization.
• Provide backup support for other 3rd party tools utilized within the organization.
- Analyzing the order entry process and recommend automation solutions
- Measure and help to improve overall customer experience levels
- Keep up with industry best practices, trends, and standards
Project initiation and execution:
• Manages and monitors relationships with and between key stakeholders; clarifies mutual needs and commitments through the consultation and consideration of impacts. Seeks to push through existing paradigms to create innovative solutions.
• Service Transition - ensures operational readiness by reviewing and approving documented handover procedures, instructions and other collateral for all projects to ensure day-one operational excellence for new/modified services
- Perform other duties as assigned
Skills and Competencies:
- Excellent organizational skills and attention to detail.
- Ability to work independently with little supervision.
- Strong interpersonal, analytical, and problem-solving skills.
- Ability to clearly communicate operation and/or staffing concerns to management with clear solution-driven recommendations.
- In-depth understanding in Call Center operations including technologies and data management.
- Demonstrated Project Management experience.
- Ability to manage program budgets, create meaningful projections, and presents them to strategic decision makers.
- Strong verbal and written communication skills.
- Excellent time management skills with a proven ability to meet deadlines.
Education and Experience:
- BA/BS degree in Business Administration, MIS or relevant field preferred but not required
- 10+ years of total experience
- 5+ years of experience with CRM administration/support and contact center software operations solutions
- 3+ years of project management work including but not limited to discovery, gathering business requirements, interfacing with IT and other functions, planning, implementing and supporting new solutions
- Preferred experience with the NICE or Five9 contact center product suite, but not required
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Rising Phoenix Holdings Corporation is an Equal Employment Opportunity Employer.