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Remote Ip Relay Operator Jobs in Illinois (NOW HIRING)

Booz Allen Hamilton, Inc.

Network Engineer, Senior

IL · On-site +1

$77K - $176K/yr

Remote Work: Hybrid Job Number: R0246201 Location: Scott AFB,IL,US Share job via: Share Network ... Experience operating, deploying, or administering Linux and Unix systems * Experience applying ...

Benda Infotech

Cybersecurity Analyst

Chicago, IL · On-site +1

$65K - $80K/yr

... IP, DNS, VPN, Firewalls) * Familiarity with operating systems including Windows and Linux ... Primarily office-based or remote/hybrid work environment * Occasional after-hours support during ...

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Remote Ip Relay Operator information

What is a Remote IP Relay Operator?

A Remote IP Relay Operator is a professional who facilitates communication between individuals with hearing or speech disabilities and standard telephone users. They do this by relaying typed messages from the person using an internet-based relay service to the hearing person over the phone, and then typing back the spoken response. This role is typically performed remotely, allowing operators to work from home or other locations with internet access. The job requires excellent typing, listening, and communication skills, as well as sensitivity to confidentiality and user needs.

What are the key skills and qualifications needed to thrive as a remote IP relay operator?

To thrive as a Remote IP Relay Operator, you need excellent typing skills, strong command of the English language, and a high school diploma or equivalent. Familiarity with telecommunications systems, relay service platforms, and secure internet applications is typically required. Outstanding attention to detail, active listening, and the ability to maintain confidentiality help set candidates apart in this role. These skills ensure accurate and efficient message relay between callers, supporting effective and private communication for individuals who are deaf or hard of hearing.

What are some common challenges faced by remote IP relay operators and how can they be managed effectively?

Remote IP Relay Operators often encounter challenges such as maintaining focus during repetitive tasks, managing high call volumes, and ensuring accurate message relay between parties. Working from home can also present distractions, so creating a dedicated, quiet workspace is essential. Operators can manage these challenges by taking regular short breaks, using ergonomic equipment, and staying organized with digital tools. Effective communication skills and strict adherence to confidentiality protocols are also crucial for success in this role.

What is the difference between Remote Ip Relay Operator vs Remote Customer Service Representative?

AspectRemote Ip Relay OperatorRemote Customer Service Representative
Required CredentialsBasic computer skills, communication skillsHigh school diploma or equivalent, communication skills
Work EnvironmentHome-based, specialized communication setupHome-based, general office environment
Employer & Industry UsageTelecommunications, assistive technologyRetail, tech support, service industries
Common Search & ComparisonOften compared for remote communication rolesMore general customer support roles

The main difference is that Remote Ip Relay Operators focus on facilitating communication for individuals with hearing or speech disabilities using specialized technology, while Remote Customer Service Representatives handle general customer inquiries across various industries. Both roles require strong communication skills and are performed remotely, but the specific tools and target audiences differ.

What are the most commonly searched types of Ip Relay Operator jobs in Illinois?

The most popular types of Ip Relay Operator jobs in Illinois are:

What are popular job titles related to Remote Ip Relay Operator jobs in Illinois?

For Remote Ip Relay Operator jobs in Illinois, the most frequently searched job titles are:

What job categories do people searching Remote Ip Relay Operator jobs in Illinois look for?

The top searched job categories for Remote Ip Relay Operator jobs in Illinois are:

What cities in Illinois are hiring for Remote Ip Relay Operator jobs?

Cities in Illinois with the most Remote Ip Relay Operator job openings:

Remote Ip Relay Operator jobs near you

Senior z/OS Administrator / Systems Programmer (Remote)

DivIHN

Springfield, IL • On-site, Remote

$85K - $115K/yr

Full-time

Re-posted 7 days ago

Job description

For further inquiries regarding the following opportunity, please contact our Talent Specialist, Abdul at (224) 507-1295 or Saravanakumar at (224) 507-1183 or Ragu at (224) 704 1713 or Justeen at (224) 394-4903
Title: Senior z/OS Administrator / Systems Programmer (Remote)
Location: Remote
Duration: 6 Months
Working Hours: 37.5 hours per week, with 7.5 hours per day.
Initial 2 days onsite visit (Springfield, IL) is required for onboarding purposes; the rest of the engagement will be remote.
Only W2 candidates are eligible for this position. Third-party or C2C candidates will not be considered.
Job Description
Job Summary:
• The Senior z/OS Administrator / Systems Programmer is responsible for the overall administration, maintenance, security, and optimization of the organization's z/OS mainframe environment.
• This role requires deep expertise in z/OS system internals, storage and hardware management, networking, and virtualization.
• The Senior Administrator ensures high availability, reliability, and performance of mission critical mainframe systems while supporting modernization initiatives and maintaining robust operational documentation.
Key Responsibilities:
1. z/OS System Administration:
Install, configure, maintain, and administer z/OS operating systems. Perform performance tuning, system health checks, problem determination, and root cause analysis to ensure stable and efficient system operation.
2. Storage Management:
Manage DASD and tape storage environments, oversee allocation and placement of datasets, perform capacity planning, and implement backup and recovery strategies using DFSMS and related technologies.
3. Hardware Infrastructure Management:
Maintain and support IBM mainframes, storage subsystems, and peripheral hardware. Coordinate and execute hardware upgrades, lifecycle maintenance, and incident remediation.
4. System Security:
Implement and maintain mainframe security controls to safeguard data and system resources. Utilize security tools, monitor access, and ensure compliance with established cybersecurity and audit requirements.
5. Performance Monitoring and Optimization:
Monitor system performance using RMF, WLM, and other tools. Identify performance bottlenecks and implement tuning strategies to enhance resource utilization, throughput, and reliability.
6. z/OS TCP/IP and Networking Administration:
Administer and support all networking components within the z/OS environment, including TCP/IP configuration, network security, connectivity troubleshooting, and performance tuning.
7. z/VM and Virtualization Support:
Install, configure, and maintain z/VM environments. Build, administer, and support virtualized Linux servers running under z/VM, ensuring stable interoperation with z/OS and supporting workloads.
8. Documentation and Knowledge Transfer:
Develop and maintain detailed documentation for system configurations, procedures, standards, and operational policies. Provide guidance, training, and mentorship to junior staff and operational support teams as needed.
Qualifications:
• Bachelor's degree in Computer Science, Information Technology, or equivalent experience.
• More than 10 years of hands on experience as a z/OS administrator or systems programmer in an enterprise environment.
• Expert level knowledge of z/OS internals, subsystems, utilities, and operational best practices.
• Strong proficiency in DASD management, DFSMS, tape management, catalog management, and related storage technologies.
• Solid understanding of IBM mainframe architecture, hardware components, and system integration.
• Experience with performance tools such as RMF, WLM, Omegamon, and similar monitoring solutions.
• Effective communication skills and ability to work both independently and collaboratively.
• Strong analytical and troubleshooting skills with a focus on reliability and operational excellence.
Additional Technical Requirements:
• Deep knowledge of JES2, WLM, SMF, ICSF, DFSMS, ISPF, TSO, 3270 interfaces, TCP/IP, SMP/E, ISH, OMVS, Omegamon, and z/OS Connect.
• Familiarity with third party tools including Syspertec Virtel (browser based 3270 emulator), Rocket TMON (monitoring tool), and Chicago Soft QuickRef (reference tool).
• Experience supporting IBM software such as Tivoli Workload Scheduler, Fault Analyzer, File Manager, zSecure, DB2 Tools, and zLinux.

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