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Remote Intune Engineer Jobs in North Carolina (NOW HIRING)

NinjaOne

Location - We are flexible on remote working from home, if you are located in the USA and reside in ... Experience with software packaging for RMM, SCCM, Intune, or similar endpoint management platforms.

SHI

Support Engineer

Charlotte, NC · On-site +1

$50K - $65K/yr

Role Description Provide first-line response for remote customers requiring assistance with ... Intune Device Management, Power BI, Project Online, SharePoint, Skype, Secure Productive Enterprise ...

All JobsIntune Engineer JobsRemote Intune Engineer JobsRemote Intune Engineer Jobs in North Carolina

Remote Intune Engineer information

What are the key skills and qualifications needed to thrive as a Remote Intune Engineer?

To thrive as a Remote Intune Engineer, you need a solid understanding of endpoint management, device configuration, and security policies, often supported by relevant IT certifications such as Microsoft Certified: Endpoint Administrator Associate. Proficiency with Microsoft Intune, Azure Active Directory, and related automation or scripting tools like PowerShell is typically required. Strong problem-solving skills, effective communication, and the ability to work independently are vital soft skills for this remote role. These abilities ensure secure, efficient device management and support seamless operations for distributed workforces.

What is the difference between Remote Intune Engineer vs Remote Endpoint Management Specialist?

AspectRemote Intune EngineerRemote Endpoint Management Specialist
CertificationsMicrosoft Certified: Endpoint Manager, Intune certificationsSimilar certifications in endpoint management and device security
Work EnvironmentIT teams, cloud-based management, remote supportDevice management, security, troubleshooting across platforms
Industry UsageIT services, enterprise organizations, tech companiesHealthcare, education, corporate sectors

The Remote Intune Engineer primarily focuses on deploying, configuring, and managing devices using Microsoft Intune, emphasizing cloud-based device management. The Remote Endpoint Management Specialist handles broader device security and management across various platforms. While both roles require similar certifications and work environments, the Intune Engineer specializes in Microsoft solutions, whereas the Endpoint Management Specialist may work with multiple tools and platforms.

What does a Remote Intune Engineer do?

A Remote Intune Engineer specializes in configuring, managing, and troubleshooting Microsoft Intune, which is a cloud-based service for mobile device and application management. They work remotely to help organizations deploy, secure, and monitor devices and applications across various platforms, such as Windows, iOS, and Android. Their responsibilities include setting up compliance policies, managing software updates, supporting end-users, and ensuring the security of devices and data within an organization. This role requires strong technical knowledge of Intune, Microsoft 365, and related cloud technologies.

What are some common challenges faced by Remote Intune Engineers and how can they be addressed?

Remote Intune Engineers often encounter challenges such as troubleshooting device compliance issues without physical access, managing diverse device platforms, and ensuring consistent policy deployment across remote endpoints. To address these, strong communication with end-users and IT teams is vital, along with leveraging remote diagnostic tools and detailed documentation. Staying updated with the latest Intune features and best practices can also help efficiently resolve issues and maintain security standards across distributed environments.
What are popular job titles related to Remote Intune Engineer jobs in North Carolina? For Remote Intune Engineer jobs in North Carolina, the most frequently searched job titles are:
What job categories do people searching Remote Intune Engineer jobs in North Carolina look for? The top searched job categories for Remote Intune Engineer jobs in North Carolina are:
What cities in North Carolina are hiring for Remote Intune Engineer jobs? Cities in North Carolina with the most Remote Intune Engineer job openings:
Remote Intune Engineer jobs near you
Infographic showing various Remote Intune Engineer job openings in North Carolina as of August 2026, with employment types broken down into 92% Full Time, 2% Part Time, and 6% Contract. Highlights an 87% Physical, 4% Hybrid, and 9% Remote job distribution.

Systems Engineer III - Automation (Remote)

First Citizens Bank

Raleigh, NC • On-site, Remote

Full-time

Posted 3 days ago

New

First Citizens Bank rating

7.4

Company rating: 7.4 out of 10

Based on 106 frontline employees who took The Breakroom Quiz

108th of 170 rated banks

Job description

Overview
This is a remote role that may only be hired in the following location(s): Arizona, North Carolina and Texas.
The Systems Engineer III role is an individual contributor within the Device Engineering team, part of the Digital Workplace Technology organization which drives the Bank's end user platform. This engineer will be responsible for designing and delivering automation-driven desktop and endpoint management solutions supporting the Bank's 20,000+ technology end users.
This role will have a strong focus on automation of key processes across the Digital Workplace ecosystem, including proactive health checks, system remediation, and reduction of manual operational tasks across endpoint platforms. The Systems Engineer III will collaborate across teams to design and develop processes that can be utilized by the Engineering team as well as handed off to Operational partners to increase efficiency. They will also work closely with managed services partners to assist with automation iitiatives.
The ideal candidate is a self-starter with excellent communication and collaboration skills and is well versed in modern endpoint management and automation-first engineering practices. Strong working knowledge of Microsoft Endpoint Configuration Manager, Intune, Group Policy Management, Windows Operating Systems, and scripting/automation frameworks is required.
The position is remote, however occasional travel to FCB Hub Locations will be required.
Responsibilities
Design and Implementation:
Develop and design automated desktop management solutions, processes, and workflows to improve efficiency, scalability, and reliability. Create and maintain system documentation, automation runbooks, and reusable frameworks.
Automation & Optimization:
Identify opportunities to automate manual processes across endpoint management, including health monitoring, self-healing remediation, provisioning, and compliance enforcement. Build and maintain scripts and tools to streamline operations and improve user experience.
System Maintenance:
Monitor, maintain, and optimize desktop environments and solutions to ensure high availability, performance, security, and compliance. Leverage automation to proactively detect and resolve issues. Collaborate with internal and external partners and transition supportable solutions to operational teams.
Troubleshooting and Support:
Handle escalations, diagnose and resolve complex system and desktop issues. Provide technical support and training to IT Operations and Support personnel, with a focus on enabling automated resolution paths.
Our Technology Stack:
  • Windows 11, MacOS
    • Microsoft Endpoint Manager Configuration Manager (MECM)
  • Microsoft Intune MDM & MAM
    • JAMF cloud
    • Citrix running on ESX, AVS, and Azure Virtual Desktop
    • Lenovo laptops and desktop. Mac hardware
    • CyberArk EPM
    • Absolute Control
    • Nexthink
  • DESKTOP COMPUTER OPERATING SYSTEMS - Contributes to the design, build, test, deployment, and automation of desktop operating system standards utilizing desktop management tools, scripting frameworks, and centralized directory policies. Continuously evaluates opportunities to reduce manual intervention through automation.
  • AUTOMATION ENGINEERING - Designs and develops automation solutions for endpoint lifecycle management, including provisioning, patching, compliance, and remediation. Implements proactive health checks and self-healing mechanisms to improve system reliability and end user experience.
  • MULTI-TIER AND CLOUD INFRASTRUCTURE - Contributes to the design, build, test, deployment, and automation of multi-tier on-premise and cloud-based solutions that deliver end user services. Ensures platform resiliency through scalable and automated approaches.
  • CONFIGURATION MANAGEMENT - Contributes to the design and automation of configuration management systems to efficiently distribute operating system upgrades, patches, drivers, and software across a global network.
  • TEAM PLAYER - Acts as a team player supporting peers, department management, and business unit leadership to fulfill operational service levels, department initiatives, and project deliverables. Champions an automation-first culture. Believes in and adopts a "70% agreement, 100% commitment" attitude.
  • DOCUMENTATION - Contributes to high quality documentation including roadmaps, architectural designs, automation frameworks, and project plans. Builds and maintains procedures and runbooks that support a scalable and sustainable enterprise environment.
  • AGILE WORK METHODS - Organizes work and continuous improvement ideas through Agile iterative planning and execution. Identifies opportunities to improve user experience, efficiency, regulatory compliance, and cost savings through automation.
  • CHANGE MANAGEMENT - Learns and follows the bank's change and release management processes, incorporating automation into safe and repeatable release practices.
  • RISK MANAGEMENT - Understands and applies a risk-based approach to work prioritization and delivery. Evaluates automation solutions for risk and compliance impacts and articulates effectively with risk partners and leadership.
  • SUBJECT MATTER EXPERT - Acts as an expert resource for multiple DWT technology stack components, with a strong emphasis on automation capabilities and tooling. Stays abreast of industry trends and emerging automation technologies.
  • TECHNOLOGY SUPPORT - Acts as a Tier 3 support resource and assists lower-level support groups with resolving complex desktop issues. Focuses on eliminating recurring issues through automated solutions rather than manual fixes.

Qualifications
Bachelor's Degree and 6 years of experience in Systems engineer and systems programmer OR High School Diploma or GED and 10 years of experience in Systems engineer and systems programmer
Preferred Qualifications:
Skills/Experience
  • 5+ years working with desktop operating systems management and infrastructure
  • 3+ years performing desktop engineering in the financial industry
  • Strong experience with PowerShell or equivalent scripting for automation
  • Experience building automated workflows, health checks, and remediation solutions
  • 1-3 years in an Agile delivery environment
  • 1-3 years using Jira, Confluence, or Azure DevOps
  • Familiarity with the FFIEC Architecture, Infrastructure, and Operations Book and applying regulatory requirements to technology operations

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.

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