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Remote Intune Engineer Jobs in Connecticut (NOW HIRING)

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Remote Intune Engineer information

What are the key skills and qualifications needed to thrive as a Remote Intune Engineer, and why are they important?

To thrive as a Remote Intune Engineer, you need a solid understanding of endpoint management, device configuration, and security policies, often supported by relevant IT certifications such as Microsoft Certified: Endpoint Administrator Associate. Proficiency with Microsoft Intune, Azure Active Directory, and related automation or scripting tools like PowerShell is typically required. Strong problem-solving skills, effective communication, and the ability to work independently are vital soft skills for this remote role. These abilities ensure secure, efficient device management and support seamless operations for distributed workforces.

What is the difference between Remote Intune Engineer vs Remote Endpoint Management Specialist?

AspectRemote Intune EngineerRemote Endpoint Management Specialist
CertificationsMicrosoft Certified: Endpoint Manager, Intune certificationsSimilar certifications in endpoint management and device security
Work EnvironmentIT teams, cloud-based management, remote supportDevice management, security, troubleshooting across platforms
Industry UsageIT services, enterprise organizations, tech companiesHealthcare, education, corporate sectors

The Remote Intune Engineer primarily focuses on deploying, configuring, and managing devices using Microsoft Intune, emphasizing cloud-based device management. The Remote Endpoint Management Specialist handles broader device security and management across various platforms. While both roles require similar certifications and work environments, the Intune Engineer specializes in Microsoft solutions, whereas the Endpoint Management Specialist may work with multiple tools and platforms.

What does a Remote Intune Engineer do?

A Remote Intune Engineer specializes in configuring, managing, and troubleshooting Microsoft Intune, which is a cloud-based service for mobile device and application management. They work remotely to help organizations deploy, secure, and monitor devices and applications across various platforms, such as Windows, iOS, and Android. Their responsibilities include setting up compliance policies, managing software updates, supporting end-users, and ensuring the security of devices and data within an organization. This role requires strong technical knowledge of Intune, Microsoft 365, and related cloud technologies.

What are some common challenges faced by Remote Intune Engineers and how can they be addressed?

Remote Intune Engineers often encounter challenges such as troubleshooting device compliance issues without physical access, managing diverse device platforms, and ensuring consistent policy deployment across remote endpoints. To address these, strong communication with end-users and IT teams is vital, along with leveraging remote diagnostic tools and detailed documentation. Staying updated with the latest Intune features and best practices can also help efficiently resolve issues and maintain security standards across distributed environments.
What are popular job titles related to Remote Intune Engineer jobs in Connecticut? For Remote Intune Engineer jobs in Connecticut, the most frequently searched job titles are:
What job categories do people searching Remote Intune Engineer jobs in Connecticut look for? The top searched job categories for Remote Intune Engineer jobs in Connecticut are:
What cities in Connecticut are hiring for Remote Intune Engineer jobs? Cities in Connecticut with the most Remote Intune Engineer job openings:
Remote Intune Engineer jobs near you

IT Manager - MSP & Vendor Management - Remote

ReFocus Eye Health

Stamford, CT • On-site, Remote

$95K - $110K/yr

Full-time

Posted 8 days ago

Job description

Job Type
Full-time
Description
About ReFocus Eye Health
ReFocus Eye Health is a multi-site ophthalmology platform operating at 100+ clinic. Our technology function runs lean and modern: a Microsoft 365 / Intune / Entra ID environment supported by a managed service provider (MSP), with continuous growth through acquisitions. We are looking for an IT Manager to own our vendor relationships and IT project delivery as we scale.
Position summary
The IT Manager is the internal owner of ReFocus Eye Health's managed service provider (MSP) relationship and IT project delivery across all locations. This is a management and coordination role: you will manage vendors, drive IT projects and acquisition (M&A) site cutovers, and keep daily operations on track - with enough technical fluency to hold the MSP accountable. This is not a hands-on engineering role; technical architecture and design remain with the Director of Technology. You will professionalize vendor governance and project delivery and serve as the dependable single point of coordination for IT across the organization.
Key responsibilities
MSP & vendor management
• Serve as the primary internal owner of the MSP relationship; manage scope, SLAs, ticket quality, escalations, and overall delivery performance.
• Coordinate IT vendors and review scope and invoices for accuracy and value.
• Provide the MSP and vendors with a single, consistent point of contact and accountability.
IT project & cutover coordination
• Coordinate IT projects and M&A site cutovers end to end: timelines, vendor scheduling, readiness checklists, and stakeholder communication (execution performed by the MSP and vendors).
• Partner with the Project Manager on cross-functional tracking; owns the IT-specific delivery within those projects.
• Coordinate rollout of standardized device images and practice-level application configuration (defined technically by the Director, executed by the MSP).
Operations coordination
• Triage and route incidents to the MSP, track resolution, and keep sites informed; act as the first internal point of contact for IT issues.
• Maintain operational documentation, SOPs, and outputs from asset and visibility tooling.
Reporting & escalation
• Report status, risks, and vendor performance to the Director; escalate technical decisions rather than making them.
• Apply technical literacy to read tickets, validate MSP work, and push credibly on SLAs and quality.
Required qualifications
• Associate's degree in information technology or a related field - or equivalent experience or credentials.
• 4+ years in IT, including project coordination and vendor or MSP management.
• Demonstrated MSP/vendor management with SLA and performance accountability.
• Strong project-coordination and delivery skills, ideally across multi-site environments.
• Technical literacy across Microsoft 365, Intune/endpoint concepts, and networking - enough to manage vendors credibly (hands-on engineering not required).
• Excellent communication, stakeholder-management, and organizational skills.
• Comfortable operating as the sole internal IT manager partnering with an external MSP.
Ability to travel up to 15%
Preferred qualifications
• Bachelor's degree in information technology or a related field.
• Healthcare / HIPAA-regulated environment experience.
• M&A integration / site-cutover coordination experience.
• Familiarity with EHR/PM platforms (e.g., Nextech, NextGen) and ConnectWise or similar ticketing.
• PMP, ITIL, or comparable project/service-management credential.
What success looks like
• First 90 days: own the MSP relationship and daily ticket follow-through; establish a clear cadence and reporting rhythm with the MSP.
• First 6 months: MSP managed to define SLAs; IT projects and cutovers running on coordinated timelines.
• First 12 months: dependable vendor governance and project delivery across all sites.
Ability to work remotely and MUST live in the eastern standard time zone.
#AD1
Salary Description
95k to 110k

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