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Remote Internship Helpdesk Jobs in Slidell, LA (NOW HIRING)

Remote Internship Helpdesk information

See Slidell, LA salary details

$11

$20

$29

How much do remote internship helpdesk jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for remote internship helpdesk in Slidell, LA is $20.06, according to ZipRecruiter salary data. Most workers in this role earn between $16.68 and $22.50 per hour, depending on experience, location, and employer.

What is a remote internship helpdesk?

A Remote Internship Helpdesk is a support service designed to assist remote interns with any technical, administrative, or general questions they may have during their internship. The helpdesk typically provides guidance on onboarding, troubleshooting issues with software or communication tools, and answering queries about company policies or procedures. It plays a vital role in ensuring interns feel supported and connected, even when working from a distance. By offering timely solutions and resources, the helpdesk helps remote interns have a smoother and more productive internship experience.

What are the key skills and qualifications needed to thrive as a remote internship helpdesk professional?

To excel as a Remote Internship Helpdesk professional, you need strong problem-solving abilities, technical troubleshooting skills, and a background in IT support or customer service, often supported by relevant coursework or certifications such as CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and common operating systems is typically required. Exceptional communication skills, patience, and the ability to work independently are valuable soft skills in this remote role. These competencies ensure efficient support delivery, high user satisfaction, and smooth technical operations for interns and staff.

How does a remote internship helpdesk typically collaborate with other departments to resolve technical issues for interns?

A Remote Internship Helpdesk frequently collaborates with IT, HR, and internship program coordinators to address and resolve technical issues that interns encounter. When an intern submits a ticket, the helpdesk may coordinate with IT to troubleshoot hardware or software problems, or with HR to resolve account access concerns. Regular communication and clear documentation are essential for tracking the status of issues and ensuring timely solutions. This collaborative approach helps maintain a seamless onboarding and support experience for interns working remotely.

What is the difference between Remote Internship Helpdesk vs Remote IT Support Intern?

AspectRemote Internship HelpdeskRemote IT Support Intern
CredentialsBasic IT knowledge, customer service skillsBasic IT knowledge, troubleshooting skills
Work EnvironmentRemote, customer-facingRemote, technical support
Employer & IndustryTech companies, customer service centersIT firms, tech departments
Search & Comparison IntentUnderstanding entry-level support rolesLearning technical troubleshooting internships

The Remote Internship Helpdesk typically focuses on customer service and basic IT support in a remote setting, often involving handling user inquiries. The Remote IT Support Intern emphasizes technical troubleshooting and problem resolution skills. Both roles are entry-level, remote, and relevant in tech industries, but they differ mainly in technical depth and customer interaction focus.

What job categories do people searching Remote Internship Helpdesk jobs in Slidell, LA look for?

The top searched job categories for Remote Internship Helpdesk jobs in Slidell, LA are:

What cities near Slidell, LA are hiring for Remote Internship Helpdesk jobs?

Cities near Slidell, LA with the most Remote Internship Helpdesk job openings:

EDC Specialist, Limited Term

DelRicht Research

Slidell, LA • Remote

$20 - $22/hr

Full-time

Posted 29 days ago


Job description

Why DelRicht Research?

Would you love to be a part of healthcare and science innovation? Are you looking for a short-term role where careful, detail-oriented work directly supports clinical trial activity? If the answer is yes, then DelRicht Research might be the right opportunity for you.

This limited-term contract role is designed for someone early in their career who wants hands-on exposure to clinical research, healthcare operations, or data-related work. You do not need prior clinical research experience; we'll train you on the systems, processes, and priorities you'll need to be successful.

Who We Are

DelRicht Research is an integrated organization of premier investigational sites in the United States. Our mission is to move medicine forward by providing the best quality service to our clients and engaging more volunteers in clinical research.

EDC Specialist's Main Objective

As an EDC Specialist, Limited Term, you'll support sponsor-facing clinical trial work through accurate, timely data entry and related operational tasks. The day-to-day scope is similar to the full-time version of the role, with a focus on maintaining data quality, following structured processes, and helping the team stay on track during a period of increased trial activity.

You'll likely be a strong fit if you can manage your work accurately, review details carefully, and stay on top of assigned tasks while working independently in a remote environment. This role requires professionalism, communication skills, and attention to detail to do high-quality work without close day-to-day oversight.

  • Enter and maintain clinical trial data accurately and consistently in the systems used for this work
  • Complete assigned daily tasks while managing your own time and priorities
  • Review your work carefully to help ensure data quality before submission
  • Communicate clearly with team members when you have questions, need help prioritizing, or identify an issue
  • Support routine operational workflows tied to clinical research studies
  • Follow training, procedures, and guidance to complete work in line with team expectations
  • Help the team stay on track during a period of increased trial activity
Skills Needed to Win
  • Careful review of your work to catch errors and maintain accuracy
  • Ability to stay organized and manage a task list independently in a remote setting
  • Dependability, including showing up on time and following through on assigned work
  • Clear communication skills and willingness to ask questions when priorities or instructions are unclear
  • Sound judgment and problem-solving skills when managing competing tasks
  • Professional work experience, internship experience, or other experience that demonstrates accountability and follow-through
  • Interest in healthcare, clinical research, data, or a related field
  • Comfort working in a role where quality matters and mistakes can create downstream issues for the team and sponsors
The Right Candidate Will
  • Prior exposure to clinical research, healthcare, patient scheduling, medical assistant work, data entry, or administrative operations
  • Experience working with structured processes, checklists, task queues, or high-volume detail-oriented work
  • A background or interest in healthcare, research, data-focused work, or a related field
What Will Help You Succeed

You'll be most successful here if you ask questions as you learn, review your work carefully for accuracy, and manage your tasks without close day-to-day oversight. We can train you on clinical research processes and the specific day-to-day tasks, but you should already be able to stay organized, follow through on assigned work, and maintain quality in a remote setting.

This role is not the right fit for you if you want to complete tasks quickly without careful review. We value slower, accurate work over fast, sloppy work in this role.

Compensation and Term
  • Compensation range: $20 to $22/hr
  • Limited-term contract role
  • Expected need is approximately 3–4 months
  • Multiple hires are planned for this role, with start dates determined during the hiring process
Why This Role May Be a Great Fit

This role can be a valuable way for you to build relevant experience in healthcare, clinical research, or data-related work. You'll gain practical exposure to clinical trial operations and data quality standards, along with structured training and real responsibility from the start.

DelRicht Research's Core Values

Production:

  • We deliver on our promises
  • We have a bias towards action: we value independent problem solving
  • We proactively over deliver: we can act without being told what to do and we always have new ideas that will be heard and will improve the company

Humility:

  • We support each other relentlessly
  • We always have enthusiasm: we exhibit passion and excitement about our work which leads to everyone having a 'can do' attitude
  • We embrace change: we are excited to always be growing and moving the organization forward which means change is the norm for us
  • Coachable: we all love to learn, we are willing to be taught and will adapt quickly

Consistency:

  • We always are able to execute: we get it right the first time and promote 'touch it once' accuracy
  • We have persistence: we demonstrate the tenacity and willingness to go the distance to get something done
  • We are calm under pressure: we can maintain stable performance when under heavy pressure or stress

Rate: $20-$22/hr

Schedule: Monday-Friday, 8am-5pm

Location: Uptown, New Orleans

Visit our website linked below to learn about our company and current clinical trials, see patient testimonials, and check out our careers page.

Website: www.delrichtresearch.com

Patient Testimonials: https://delrichtresearch.com/testimonials/

We are an equal opportunity employer and consider all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.