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Remote Internship Helpdesk Jobs in Portland, ME (NOW HIRING)

Audit Senior - Healthcare

Portland, ME · On-site +1

$80K - $100K/yr

This position can be located out of either one of our New England offices or remote. You Will ... Supervise, train, and mentor associates and interns on audit process and assess performance of ...

Remote Internship Helpdesk information

See Portland, ME salary details

$13

$23

$34

How much do remote internship helpdesk jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for remote internship helpdesk in Portland, ME is $23.69, according to ZipRecruiter salary data. Most workers in this role earn between $19.66 and $26.54 per hour, depending on experience, location, and employer.

What is a remote internship helpdesk?

A Remote Internship Helpdesk is a support service designed to assist remote interns with any technical, administrative, or general questions they may have during their internship. The helpdesk typically provides guidance on onboarding, troubleshooting issues with software or communication tools, and answering queries about company policies or procedures. It plays a vital role in ensuring interns feel supported and connected, even when working from a distance. By offering timely solutions and resources, the helpdesk helps remote interns have a smoother and more productive internship experience.

What are the key skills and qualifications needed to thrive as a remote internship helpdesk professional?

To excel as a Remote Internship Helpdesk professional, you need strong problem-solving abilities, technical troubleshooting skills, and a background in IT support or customer service, often supported by relevant coursework or certifications such as CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and common operating systems is typically required. Exceptional communication skills, patience, and the ability to work independently are valuable soft skills in this remote role. These competencies ensure efficient support delivery, high user satisfaction, and smooth technical operations for interns and staff.

How does a remote internship helpdesk typically collaborate with other departments to resolve technical issues for interns?

A Remote Internship Helpdesk frequently collaborates with IT, HR, and internship program coordinators to address and resolve technical issues that interns encounter. When an intern submits a ticket, the helpdesk may coordinate with IT to troubleshoot hardware or software problems, or with HR to resolve account access concerns. Regular communication and clear documentation are essential for tracking the status of issues and ensuring timely solutions. This collaborative approach helps maintain a seamless onboarding and support experience for interns working remotely.

What is the difference between Remote Internship Helpdesk vs Remote IT Support Intern?

AspectRemote Internship HelpdeskRemote IT Support Intern
CredentialsBasic IT knowledge, customer service skillsBasic IT knowledge, troubleshooting skills
Work EnvironmentRemote, customer-facingRemote, technical support
Employer & IndustryTech companies, customer service centersIT firms, tech departments
Search & Comparison IntentUnderstanding entry-level support rolesLearning technical troubleshooting internships

The Remote Internship Helpdesk typically focuses on customer service and basic IT support in a remote setting, often involving handling user inquiries. The Remote IT Support Intern emphasizes technical troubleshooting and problem resolution skills. Both roles are entry-level, remote, and relevant in tech industries, but they differ mainly in technical depth and customer interaction focus.

What are popular job titles related to Remote Internship Helpdesk jobs in Portland, ME?

For Remote Internship Helpdesk jobs in Portland, ME, the most frequently searched job titles are:

What job categories do people searching Remote Internship Helpdesk jobs in Portland, ME look for?

The top searched job categories for Remote Internship Helpdesk jobs in Portland, ME are:

What cities near Portland, ME are hiring for Remote Internship Helpdesk jobs?

Cities near Portland, ME with the most Remote Internship Helpdesk job openings:

Summer 2027 Consulting Internship - Organizational Excellence, Medicaid

BerryDunn

Portland, ME • On-site, Remote

$30/hr

Full-time, Temporary, Internship

Posted 8 days ago


Job description

BerryDunn is seeking an Organizational Excellence Intern to join our Medicaid Practice Group, focusing on supporting clients within the area of Organizational Excellence and Development.

Join our team and you will be a success partner to State Medicaid agencies and participate in supporting state agency clients with projects related to Organizational Excellence and Development. During your internship, you will partner with your supervisor and other experienced team members and firm leaders to grow personally and professionally. The internship will provide you the opportunity to become familiar with the consulting and the firm’s systems, operations, and relationships. This role will be focused on building organizational excellence capacity building for our clients and our internal teams.

The full-time summer internship will be based at our Portland, ME office. Upon successful completion of the internship, and depending on business need, we offer ongoing employment opportunities with remote or hybrid options serving our clients across the nation. This internship provides a unique chance to connect, learn and grow with us - both in the office and potentially from wherever you are!

We have internship openings with our Medicaid Practice group for:

  • Summer session running from May 25, 2027 to August 6, 2027. 

In order to be considered, you must include your unofficial academic transcription with your application.


  • Support one or more client projects with work such as written communication and analysis along with activities such as supporting client meetings, managing action items, and tracking and reporting on project progress.
  • Engage in a supportive team environment to gain an understanding of consulting.
  • Develop tools, methods, and practices that will help our teams deliver organizational excellence and organization development support to our clients.
  • Research best practices and build implementation schedules to develop maturity in the tenants of our organizational development practices.
  • Focus on your own development with your supervisor through learning objectives that align with BerryDunn’s consulting competencies.
  • Participate in new business development through activities such as research, supporting proposal content, or developing marketing materials.

  • Currently enrolled in a BS/MS Degree program in one of these areas: information systems, health analytics, or business management.
  • Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future.
  • Relevant work experience in one of the fields above is a plus.
  • Drive and initiative to learn.
  • Demonstrated experience in relationship building and teamwork.
  • Excellent writing, communication, and computer skills.
  • Willingness to travel.

The hourly rate for this role is $30 per hour. This rate range represents BerryDunn’s good faith and reasonable estimate of the possible compensation at the time of posting. If an applicant possesses experience, education, or other qualifications more than the minimum requirements for this posting, that applicant is encouraged to apply, and a final rate may then be based on those additional qualifications; compensation decisions are dependent on the facts and circumstances of each case. The hourly rate for the finalist selected for this role will be based on a variety of factors, including but not limited to, years of experience, depth of experience, seniority, merit, education, training, amount of travel, and other relevant business considerations. 


Our people are what make BerryDunn special, and in return we strive to support our employees and help them thrive. Eligible employees have access to benefits that go beyond what’s expected to support their physical, mental, career, social, and financial well-being. Visit our website for a complete list of benefits and a look into our culture: Experience BerryDunn.

We will ensure that individuals are provided reasonable accommodation to participate in the job application or interview process or perform essential job functions. Please contact careers@berrydunn.com to request an accommodation.

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.

 

About BerryDunn

BerryDunn is the brand name under which Berry, Dunn, McNeil & Parker, LLC and BDMP Assurance, LLP, independently owned entities, provide services. Since 1974, BerryDunn has helped businesses, nonprofits, and government agencies throughout the US and its territories solve their greatest challenges. The firm’s tax, advisory, and consulting services are provided by Berry, Dunn, McNeil & Parker, LLC, and its attest services are provided by BDMP Assurance, LLP, a licensed CPA firm. 

BerryDunn is a client-centered, people-first professional services firm with a mission to empower the meaningful growth of our people, clients, and communities. The firm has been recognized for its efforts in creating a diverse and inclusive workplace culture, and for its focus on learning, development, and well-being. Learn more at berrydunn.com.