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Remote Internship Helpdesk Jobs in Park Ridge, IL

Graycor Inc.

Investment Analyst Internship

Chicago, IL · On-site +1

$950/wk

Help track deal flow and maintain accurate records in CRM databases while supporting the creation ... Remote work options for certain positions * Potential to earn up to $950 in wellness incentives

Directive

Controller (Remote US)

Chicago, IL · Remote

$125K - $140K/yr

... interns, helping develop technical skills, ensuring accuracy in their work, and fostering ... As a remote-first company, you'll have the ability to work from your home office. For some ...

New

Duravant

Student Intern

Downers Grove, IL · On-site +1

$20 - $25/hr

This internship offers a hands-on opportunity to work across multiple operating companies, helping ... Location: Downers Grove, IL (Hybrid) or Remote * Department: Lifecycle Services (Aftermarket)

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Remote Internship Helpdesk information

See Park Ridge, IL salary details

$12

$22

$33

How much do remote internship helpdesk jobs pay per hour?

As of Aug 2, 2026, the average hourly pay for remote internship helpdesk in Park Ridge, IL is $22.78, according to ZipRecruiter salary data. Most workers in this role earn between $18.94 and $25.53 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote Internship Helpdesk professional, and why are they important?

To excel as a Remote Internship Helpdesk professional, you need strong problem-solving abilities, technical troubleshooting skills, and a background in IT support or customer service, often supported by relevant coursework or certifications such as CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and common operating systems is typically required. Exceptional communication skills, patience, and the ability to work independently are valuable soft skills in this remote role. These competencies ensure efficient support delivery, high user satisfaction, and smooth technical operations for interns and staff.

What is the difference between Remote Internship Helpdesk vs Remote IT Support Intern?

AspectRemote Internship HelpdeskRemote IT Support Intern
CredentialsBasic IT knowledge, customer service skillsBasic IT knowledge, troubleshooting skills
Work EnvironmentRemote, customer-facingRemote, technical support
Employer & IndustryTech companies, customer service centersIT firms, tech departments
Search & Comparison IntentUnderstanding entry-level support rolesLearning technical troubleshooting internships

The Remote Internship Helpdesk typically focuses on customer service and basic IT support in a remote setting, often involving handling user inquiries. The Remote IT Support Intern emphasizes technical troubleshooting and problem resolution skills. Both roles are entry-level, remote, and relevant in tech industries, but they differ mainly in technical depth and customer interaction focus.

What is a Remote Internship Helpdesk?

A Remote Internship Helpdesk is a support service designed to assist remote interns with any technical, administrative, or general questions they may have during their internship. The helpdesk typically provides guidance on onboarding, troubleshooting issues with software or communication tools, and answering queries about company policies or procedures. It plays a vital role in ensuring interns feel supported and connected, even when working from a distance. By offering timely solutions and resources, the helpdesk helps remote interns have a smoother and more productive internship experience.

How does a Remote Internship Helpdesk typically collaborate with other departments to resolve technical issues for interns?

A Remote Internship Helpdesk frequently collaborates with IT, HR, and internship program coordinators to address and resolve technical issues that interns encounter. When an intern submits a ticket, the helpdesk may coordinate with IT to troubleshoot hardware or software problems, or with HR to resolve account access concerns. Regular communication and clear documentation are essential for tracking the status of issues and ensuring timely solutions. This collaborative approach helps maintain a seamless onboarding and support experience for interns working remotely.
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Remote Internship Helpdesk jobs near you

Research Internship(Spring 2027)

Children's Research Triangle (CRT)

Chicago, IL • On-site, Remote

Other

Re-posted 21 days ago

Job description

Children's Research Triangle (CRT) is a mental health non-profit that seeks to provide therapy to children and families in underserved communities. CRT has also been in the forefront of many issues related to maternal substance abuse in pregnancy, the outcomes of children prenatally exposed to alcohol and drugs, the child welfare implications of substance abuse in families, as well as the treatment of youth who have been exposed to trauma. The staff at CRT has written articles that have been published inPediatrics,The American Journal of Occupational Therapy,Journal of Developmental and Behavioral Pediatrics,Research in Developmental Disabilities, and numerous other leading medical and psychological journals.


Intern description

The CRT research team is offering part-time unpaid research internships to qualified undergraduates in the Chicago area.Most of the work is remote; however,interns are expected to come into the office at least once a week in order to help with tasks on site.The spring cohort typically startsmid-Januaryand goes throughmid-May, although scheduling can be flexible.Interns will be involved in multiple ongoing projects, such as:

  • ongoing evaluation of the Trauma Treatment Program
  • evaluation of a grant program providing training in Youth Mental Health First Aid
  • the development of a database about children 0 to 18 who have participated in psychological evaluations at CRT
  • evaluation of the Youth MIND program, which provides trauma-informed screening, assessment, and therapy to youth and families in the Chicago area
  • evaluation of a gun violence prevention program being implemented in schools around the city


Interns will be actively involved in most aspects of the research process including searching for relevant literature, putting together research materials, interviewing families, inputting and cleaning data in Excel and IBM SPSS, and helping with data management and analysis. This internship does not provide any clinical experience, i.e., direct contact with children, but is geared for students who would like to learn more about the research/program evaluation work at a non-profit organization. Students will receive the necessary training to do these tasks on these projects and will receive supervision from research team members led by a licensed clinical psychologist. Interns are expected to work at least 6 hours per week, but more hours can be accommodated. Internships can be set up for up to 3 semesters.


Qualified Applicants will be undergraduate students who have:

  • Completed at least one introductory course in psychology, behavioral science, child development, or social work with a grade of B or above, or enrolled in a pre-medical course of study,
  • Demonstrated merit in their undergraduate studies up until the present time,
  • Expressed an interest in pursuing future careers or further education in empirical research or medicine, and
  • Displayed the ability to work well with other people in a team-oriented atmosphere.


Compensation

Interns may be offered authorship on submitted papers to which they have contributed substantially.


To Apply

The Research Team interviews candidates throughout the year, but it is typically divided into three cohorts: Spring, Summer, and Fall. Interested candidates should fill out the job links for their intended cohort. If there are any questions, please email Lorenz Cabe, the Research Internship Manager, atlcabe@cr-triangle.org.


Application Deadline

Applications for the spring cohort must be submitted by October 1st.


Interviewing Timeline

Interviews for our cohorts typically start two months before the cohort begins, based on the availability of space for new interns. Interviews for the spring cohort will take place from October 1st-November 30th.

Apply