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Remote Internship Helpdesk Jobs in Natick, MA (NOW HIRING)

PaxeraHealth

Sales Internship - Remote

Newton Center, MA · Remote

$15.25 - $20.75/hr

Looking for an exciting Sales internship opportunity? Perfect opportunity to get your foot in the ... As a developer of technologies that help manage millions of medical images every year, PaxeraHealth ...

PaxeraHealth

Sales Internship - Remote

Newton, MA · On-site +1

$16.50 - $22.25/hr

Looking for an exciting Sales internship opportunity? Perfect opportunity to get your foot in the ... As a developer of technologies that help manage millions of medical images every year, PaxeraHealth ...

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All JobsHelpdesk JobsRemote Internship Helpdesk JobsRemote Internship Helpdesk Jobs in Natick, MA

Remote Internship Helpdesk information

See Natick, MA salary details

$13

$23

$34

How much do remote internship helpdesk jobs pay per hour?

As of Aug 24, 2026, the average hourly pay for remote internship helpdesk in Natick, MA is $23.90, according to ZipRecruiter salary data. Most workers in this role earn between $19.86 and $26.78 per hour, depending on experience, location, and employer.

What is a remote internship helpdesk?

A Remote Internship Helpdesk is a support service designed to assist remote interns with any technical, administrative, or general questions they may have during their internship. The helpdesk typically provides guidance on onboarding, troubleshooting issues with software or communication tools, and answering queries about company policies or procedures. It plays a vital role in ensuring interns feel supported and connected, even when working from a distance. By offering timely solutions and resources, the helpdesk helps remote interns have a smoother and more productive internship experience.

What are the key skills and qualifications needed to thrive as a remote internship helpdesk professional?

To excel as a Remote Internship Helpdesk professional, you need strong problem-solving abilities, technical troubleshooting skills, and a background in IT support or customer service, often supported by relevant coursework or certifications such as CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and common operating systems is typically required. Exceptional communication skills, patience, and the ability to work independently are valuable soft skills in this remote role. These competencies ensure efficient support delivery, high user satisfaction, and smooth technical operations for interns and staff.

How does a remote internship helpdesk typically collaborate with other departments to resolve technical issues for interns?

A Remote Internship Helpdesk frequently collaborates with IT, HR, and internship program coordinators to address and resolve technical issues that interns encounter. When an intern submits a ticket, the helpdesk may coordinate with IT to troubleshoot hardware or software problems, or with HR to resolve account access concerns. Regular communication and clear documentation are essential for tracking the status of issues and ensuring timely solutions. This collaborative approach helps maintain a seamless onboarding and support experience for interns working remotely.

What is the difference between Remote Internship Helpdesk vs Remote IT Support Intern?

AspectRemote Internship HelpdeskRemote IT Support Intern
CredentialsBasic IT knowledge, customer service skillsBasic IT knowledge, troubleshooting skills
Work EnvironmentRemote, customer-facingRemote, technical support
Employer & IndustryTech companies, customer service centersIT firms, tech departments
Search & Comparison IntentUnderstanding entry-level support rolesLearning technical troubleshooting internships

The Remote Internship Helpdesk typically focuses on customer service and basic IT support in a remote setting, often involving handling user inquiries. The Remote IT Support Intern emphasizes technical troubleshooting and problem resolution skills. Both roles are entry-level, remote, and relevant in tech industries, but they differ mainly in technical depth and customer interaction focus.

What job categories do people searching Remote Internship Helpdesk jobs in Natick, MA look for?

The top searched job categories for Remote Internship Helpdesk jobs in Natick, MA are:

What cities near Natick, MA are hiring for Remote Internship Helpdesk jobs?

Cities near Natick, MA with the most Remote Internship Helpdesk job openings:

Remote Internship Helpdesk jobs near you

Sales Internship - Remote

Newton Center, MA • Remote

PaxeraHealth
Health Care and Social Assistance • 51 - 200 employees
Learn more about PaxeraHealthexternal

$15.25 - $20.75/hr

Part-time

Posted 6 days ago

Job description

Looking for an exciting Sales internship opportunity?

Perfect opportunity to get your foot in the door of a progressive company with whom you can learn and grow and possibly land a full-time job upon graduation. 

PaxeraHealth Corp. is now hiring interns to join our talented team of individuals in our Sales department.  We seek a junior or senior college student who will embrace our culture of excellence, service and integrity.  This person will assist in the support of our team in the sale of our medical imaging software to our clients.    

As a developer of technologies that help manage millions of medical images every year, PaxeraHealth Corp. is shaping the industry and transforming technologies so radiologists and clinicians have what they need. As such, we are one of the best and brightest medical solutions companies for whom to work.

We currently seek an Intern with solid customer service skills and sales ability who is interested in performing a number of administrative and sales related tasks, eventually learning the product and performing sales. The position is located in Newton, MA, and requires someone who is energetic, willing to learn and wants to be involved in a fast paced and exciting environment. You will be working on site for this job in a facility with high consideration to health safety measures. 

We offer on the job training, and a respectful, friendly work environment in a growing company!

 

You will be responsible to assist us with the following key functions: 

Responsibilities and Duties

  • Provides general administrative support to the internal sales team and works on special projects and campaigns as assigned.
  • Communicates with clients as directed, responding to their inquiries and reaching out to them to insure customer satisfaction. 
  • Reaches out by phone to make sales support calls to current and prospective clients in the industry.
  • Revises customer lists and ensures that all are up-to-date and correct.
  • Submits a weekly report showing the progress of calls made and sales generated. 

Qualifications and Skills

  • An undergraduate enrolled in a BS degree program with a major in Sales/Marketing, Business or related fields.
  • Some customer service or marketing experience with proven ability to build relationships with clients is preferred. 
  • Must be comfortable calling clients.
  • Proficient in Microsoft office; solid excel skills.
  • Must have strong organizational skill with ability to handle multiple tasks concurrently and prioritize appropriately.
  • Ability to quickly respond to customer questions and emails. 
  • Must be able to pass a drug test and a background check. 

If you are interested in this exciting opportunity to work for a company with tremendous growth potential, one which embraces diversity, offers a respectful, friendly work environment, yet one charged with the energy and excitement, Don’t miss out on this great opportunity.  


 

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