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Remote Internship Helpdesk Jobs in Madison, AL (NOW HIRING)

Remote Internship Helpdesk information

See Madison, AL salary details

$11

$20

$30

How much do remote internship helpdesk jobs pay per hour?

As of Aug 24, 2026, the average hourly pay for remote internship helpdesk in Madison, AL is $20.74, according to ZipRecruiter salary data. Most workers in this role earn between $17.21 and $23.27 per hour, depending on experience, location, and employer.

What is a remote internship helpdesk?

A Remote Internship Helpdesk is a support service designed to assist remote interns with any technical, administrative, or general questions they may have during their internship. The helpdesk typically provides guidance on onboarding, troubleshooting issues with software or communication tools, and answering queries about company policies or procedures. It plays a vital role in ensuring interns feel supported and connected, even when working from a distance. By offering timely solutions and resources, the helpdesk helps remote interns have a smoother and more productive internship experience.

What are the key skills and qualifications needed to thrive as a remote internship helpdesk professional?

To excel as a Remote Internship Helpdesk professional, you need strong problem-solving abilities, technical troubleshooting skills, and a background in IT support or customer service, often supported by relevant coursework or certifications such as CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and common operating systems is typically required. Exceptional communication skills, patience, and the ability to work independently are valuable soft skills in this remote role. These competencies ensure efficient support delivery, high user satisfaction, and smooth technical operations for interns and staff.

How does a remote internship helpdesk typically collaborate with other departments to resolve technical issues for interns?

A Remote Internship Helpdesk frequently collaborates with IT, HR, and internship program coordinators to address and resolve technical issues that interns encounter. When an intern submits a ticket, the helpdesk may coordinate with IT to troubleshoot hardware or software problems, or with HR to resolve account access concerns. Regular communication and clear documentation are essential for tracking the status of issues and ensuring timely solutions. This collaborative approach helps maintain a seamless onboarding and support experience for interns working remotely.

What is the difference between Remote Internship Helpdesk vs Remote IT Support Intern?

AspectRemote Internship HelpdeskRemote IT Support Intern
CredentialsBasic IT knowledge, customer service skillsBasic IT knowledge, troubleshooting skills
Work EnvironmentRemote, customer-facingRemote, technical support
Employer & IndustryTech companies, customer service centersIT firms, tech departments
Search & Comparison IntentUnderstanding entry-level support rolesLearning technical troubleshooting internships

The Remote Internship Helpdesk typically focuses on customer service and basic IT support in a remote setting, often involving handling user inquiries. The Remote IT Support Intern emphasizes technical troubleshooting and problem resolution skills. Both roles are entry-level, remote, and relevant in tech industries, but they differ mainly in technical depth and customer interaction focus.

What job categories do people searching Remote Internship Helpdesk jobs in Madison, AL look for?

The top searched job categories for Remote Internship Helpdesk jobs in Madison, AL are:

What cities near Madison, AL are hiring for Remote Internship Helpdesk jobs?

Cities near Madison, AL with the most Remote Internship Helpdesk job openings:

Audit Senior Associate - Huntsville, AL

MAULDIN & JENKINS LLC

Huntsville, AL • On-site, Remote

$80K - $98K/yr

Full-time

Re-posted 16 days ago


Job description

Mauldin & Jenkins, LLC is seeking a Senior Associate. We are a Top 100 CPA Firm and have been one continuous entity since 1918.

Job Responsibilities:

  • Accurately and skillfully performing audits for private and closely-held companies

  • Managing multiple client engagements

  • Responsible for seeing that all engagements are complete and ready for Manager or Partner review within the established time frame and budget for engagements in accordance with M&J’s quality control policies

  • Responsible for managing a team from two to five employees

  • Effectively communicating the accuracy of financial statements and other financial information to clients

  • Continuously fostering relationships with coworkers and clients

  • Travel to client sites will be required

  • Developing presentation skills necessary to confidently present at an audit committee meeting, industry or trade association, office event, etc.

  • Acts as a change agent; sets an example by accepting change and proactively supporting change (e.g. change in audit tools, different audit approach at the client, etc.)

  • Participates in practice/location activities to help grow M&J (e.g. recruiting, Firm training sessions, etc.)

  • Develops Interns and Staff by delegating and training them to be successful in their careers

  • Provides constructive formal and informal feedback in a timely manner to all levels

  • Serves as a mentor to an Intern and/or Staff

  • Additional duties as assigned

Required Skills/Abilities:

  • Has a positive attitude that is reflected in work and evident to others; motivates others

  • Professionalism is required while in the office and at a client site

  • Solid interpersonal and communication skills

  • Managing multiple audit client engagements throughout the year

  • Ability and willingness to travel

  • Marketing the Firm and services

  • May be required to work weekends

Education and Experience:

  • B.A./B.S. in Accounting

  • Public accounting experience 

  • Understanding of GAAS and GAAP

Office Location: Huntsville, AL (remote options available)

Training:

In addition to on-the-job training, all employees will have multiple continuing education opportunities throughout the year. Depending on work assignments, you will attend industry-specific training internally and/or externally. We also provide ample opportunities to learn new and innovative skills to become a thought leader within the Accounting industry.

Salary: Competitive

Benefits:

At M&J, we do not ask you to give up your personal life for your career; we encourage a healthy work/life balance by providing you with the tools, compensation, and benefits to achieve a high quality of life. To learn more about the benefits we provide, visit mjcpa.com/careers.

Mauldin and Jenkins Culture:

Your goals and ideas matter at Mauldin & Jenkins – you are an integral part of our team, working with other like-minded professionals in a technologically advanced, dynamic and friendly environment. Our dynamic environment provides opportunities for our employees to succeed.

Mauldin & Jenkins, LLC is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race; color; religion; national origin; sex; pregnancy; sexual orientation; gender identity and/or expression; age; disability; genetic information, citizenship status; military service obligations or any other category protected by applicable federal, state, or local law.


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