Remote Internship Helpdesk Jobs in Derry, NH (NOW HIRING)

Aspen Publishing has always been at the forefront of legal education, as is our exciting new program, JD-Next, which serves as a new law school entrance exam, as well as prep program for Undergrad Pre-law, and a bridge program for accepted 1L students. As part of JD-NEXT, we offer an online course to help prepare students for the exam and Aspen is offering FALL 2026 internships to current/rising 2L/3L Law Students or recent grad and able to work during the fall and over Winter Break to serve as Course Assistants. Responsibilities includetracking students' progress, providing feedback on writing assignments, answering questions, and encouraging engagement. The internship requires 8-10 hours/week, at a rate of $20 per hour. 5 hours of asynchronous, Self-paced training begins week of August 31st. There are two cohorts, one eight-week course begins on September 14th and the other begins on December 7th, with testing on 11/17 and 11/21/26 for the September course and 2/9 and 2/13/27 for the December 2026 course.
TITLE: Course Assistant Internship
REPORTS TO: Director of JD-NEXT
DEPARTMENT: JD-NEXT
FLSA STATUS: NON-Exempt
LOCATION: REMOTE
RANGE: $20/hour
POSITION SUMMARY: Responsible for providing support to aspiring law school students enrolled in the JD-Next course by tracking student progress, providing feedback on writing assignments, answering questions, and encouraging engagement. Internship requires 8-10 hours per week for the duration of the cohort. Intern must be a current/rising 2L/3L Law Student or recent grad and able to work during the fall and over winter break. Preference given to Candidates with experience as TAs, Mentors, Tutors, etc.
ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Support large group of students virtually:
  • Respond to emails within 24 hours
  • Provide individualized feedback for students on each students' weekly discussion posts - this will be the largest part of your work as you will have approximately 55-60 students each with 2-3 posts each week
  • Send weekly email to each student summarizing strengths and opportunities for improvement
  • Track students' participation weekly for your assigned section and check in with students who are falling behind
  • Hold scheduled office hours (30 minutes per week)
  • Flag repeated questions for an FAQ
  • Identify and collect feedback from students
• Complete the training
• Record and post a welcome video to the course website
• Meet all required deadlines
• Maintain open communication with leadership
• Attend a weekly Course Assistant Staff meeting
• Provide coverage for other Course Assistants as needed
• Track tasks performed accurately and document daily progress
• Track work hours accurately and document in timesheet for payroll
• Other duties as assigned

QUALIFICATIONS:

• Current/rising 2L/3L law student or recent grad required
• Experience as a TA, mentor, tutor, or similar role strongly preferred
• Ability to record and post videos and use video conferencing such as Zoom or TEAMS
• Understanding of Contract Law required
• Ability to support students in a large, virtual environment and capacity to give written, constructive feedback on a weekly basis to each individual student required
• Ability to track work hours and tasks performed accurately and document daily progress required
• Proficient in Microsoft Office, Excel, Word, PowerPoint
• Strong Attention to detail and ability to execute plans on time and with quality required
• Comfortable working in fast-paced and deadline driven environment required
• Strong interpersonal and oral/written communication skills required
• Ambition to take on new projects and opportunities as assigned
• Troubleshooting and problem solving
• Prioritization and multitasking skills
• Demonstrated ability in working independently and as part of a team

PHYSICAL REQUIREMENTS:

• Ability to sit for extended periods of time
• Ability to work on computer for extended periods of time
• Ability to listen and speak carefully while interacting with others
• Ability to lift up to 10 pounds occasionally

ABOUT US: Aspen Publishing, a UWorld Company, is a leading provider of educational content and digital learning solutions to law schools in the US and around the world. Aspen provides best-in-class solutions for legal education through authoritative textbooks written by renowned authors and breakthrough products such as Connected eBooks, Connected Quizzing, and PracticePerfect. Our JD-Next Program, which includes an online course and high-stakes law school admissions test delivered multiple times per year, is designed to support aspiring law students through high-quality test preparation and academic resources.
The salary range provided is a good faith estimate representative of all experience levels. Aspen considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate's work experience, location, education/training, and key skills.
In addition to competitive compensation, we offer a wide array of benefits including your choice of health and dental plans, generous paid time off and holidays, 401k with employer match, and an array of voluntary programs to cover all of life's eventualities, from accidents to critical illness and pet insurance.
EOE disability/veteran