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Remote Internship Helpdesk Jobs in Baltimore County, MD

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Remote Internship Helpdesk information

See Baltimore County, MD salary details

$12

$22

$32

How much do remote internship helpdesk jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for remote internship helpdesk in Baltimore County, MD is $22.39, according to ZipRecruiter salary data. Most workers in this role earn between $18.61 and $25.10 per hour, depending on experience, location, and employer.

What is a remote internship helpdesk?

A Remote Internship Helpdesk is a support service designed to assist remote interns with any technical, administrative, or general questions they may have during their internship. The helpdesk typically provides guidance on onboarding, troubleshooting issues with software or communication tools, and answering queries about company policies or procedures. It plays a vital role in ensuring interns feel supported and connected, even when working from a distance. By offering timely solutions and resources, the helpdesk helps remote interns have a smoother and more productive internship experience.

What are the key skills and qualifications needed to thrive as a remote internship helpdesk professional?

To excel as a Remote Internship Helpdesk professional, you need strong problem-solving abilities, technical troubleshooting skills, and a background in IT support or customer service, often supported by relevant coursework or certifications such as CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and common operating systems is typically required. Exceptional communication skills, patience, and the ability to work independently are valuable soft skills in this remote role. These competencies ensure efficient support delivery, high user satisfaction, and smooth technical operations for interns and staff.

How does a remote internship helpdesk typically collaborate with other departments to resolve technical issues for interns?

A Remote Internship Helpdesk frequently collaborates with IT, HR, and internship program coordinators to address and resolve technical issues that interns encounter. When an intern submits a ticket, the helpdesk may coordinate with IT to troubleshoot hardware or software problems, or with HR to resolve account access concerns. Regular communication and clear documentation are essential for tracking the status of issues and ensuring timely solutions. This collaborative approach helps maintain a seamless onboarding and support experience for interns working remotely.

What is the difference between Remote Internship Helpdesk vs Remote IT Support Intern?

AspectRemote Internship HelpdeskRemote IT Support Intern
CredentialsBasic IT knowledge, customer service skillsBasic IT knowledge, troubleshooting skills
Work EnvironmentRemote, customer-facingRemote, technical support
Employer & IndustryTech companies, customer service centersIT firms, tech departments
Search & Comparison IntentUnderstanding entry-level support rolesLearning technical troubleshooting internships

The Remote Internship Helpdesk typically focuses on customer service and basic IT support in a remote setting, often involving handling user inquiries. The Remote IT Support Intern emphasizes technical troubleshooting and problem resolution skills. Both roles are entry-level, remote, and relevant in tech industries, but they differ mainly in technical depth and customer interaction focus.

What job categories do people searching Remote Internship Helpdesk jobs in Baltimore County, MD look for?

The top searched job categories for Remote Internship Helpdesk jobs in Baltimore County, MD are:

What cities near Baltimore County, MD are hiring for Remote Internship Helpdesk jobs?

Cities near Baltimore County, MD with the most Remote Internship Helpdesk job openings:

Remote Internship Helpdesk jobs near you
Infographic showing various Remote Internship Helpdesk job openings in Baltimore County, MD as of July 2026, with employment types broken down into 38% Internship, and 62% Part Time. Highlights an 100% Remote job distribution, with an average salary of $46,561 per year, or $22.4 per hour.

Remote Mental Health Therapist (Maryland Licensed Clinicians)

Behavioral Health

Baltimore, MD • Remote

Full-time

Re-posted 26 days ago

Job description

Benefits:
  • Flexible schedule
  • Training & development
  • Wellness resources

Remote Mental Health Therapist (Maryland Licensed Clinicians)Company: Transformative Healing & Wellness
Location: Remote (Maryland Residents Only)
Job Type: Full-Time | Part-Time | Contract | Internship Opportunities Available
About Transformative Healing & Wellness
Transformative Healing & Wellness is a growing behavioral health practice committed to providing quality mental health services to individuals, families, and underserved communities throughout Maryland. We are seeking compassionate and motivated clinicians to join our expanding virtual team.
Positions Available
We are currently hiring:
  • LCSW-C
  • LCSW
  • LMSW
  • LCPC
  • LGPC
  • Graduate-Level Clinical Interns/Students
Responsibilities
  • Provide virtual individual, family, and mental health counseling services
  • Conduct assessments and develop treatment plans
  • Maintain accurate and timely clinical documentation
  • Collaborate with care teams and support staff
  • Maintain professional and ethical standards of care
  • Assist clients with achieving treatment goals and emotional wellness
Qualifications
  • Active Maryland license, permit, or internship status in good standing
  • Strong communication and interpersonal skills
  • Experience in behavioral health, substance use, trauma, or community mental health preferred
  • Ability to work independently in a virtual environment
  • Reliable internet connection and private workspace required
Preferred Experience
  • Telehealth experience
  • Experience working with adolescents, adults, and families
  • Knowledge of Medicaid documentation standards
  • Experience with underserved or high-risk populations
Compensation & Benefits
  • Flexible scheduling
  • Fully remote work environment
  • Consistent client referrals
  • Administrative support
  • Professional growth opportunities
  • Supervision opportunities for qualifying candidates
  • Per diem compensation/reimbursement based on licensure, experience, and services provided (discussed during interview)
Documents Required
Applicants should submit:
  • Professional Resume
  • Copy of Maryland License or Permit (if applicable)
  • Professional References
  • Internship documentation (students only)
Interview Process
Qualified applicants may be asked to complete:
  • Initial phone screening
  • Virtual interview
  • Credential verification
  • Background check
Apply Today
If you are passionate about helping individuals heal, grow, and succeed, we encourage you to apply and become part of our mission-driven team.

This is a remote position.