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Remote International Field Service Engineer Jobs in Oregon

Fortive

Field Service Engineer

Portland, OR · On-site +1

Portalnd, Oregon - with 75% overnight travel Under remote supervision, Advanced Sterilization Products' Field Service Engineer I is responsible for providing customer service solutions related to ...

Hitachi

Field Service Engineer - Technician

OR · Remote

$81K - $95K/yr

Remote - Pennsylvania, United States of America Job ID: R0110021 Date Posted: 2025-10-17 Company ... field service work. * Technical diploma/degree in Electrical or Mechanical Engineering (or ...

ZEISS

Global Technical Escalation Engineer

OR · On-site +1

Serve as a key technical resource for Field Service Engineers, Affiliates, and Distributors by ... and remote login tools. * Address escalations on-site at domestic and international customer ...

New

Hitachi

Field Service Representative

OR · On-site +1

$81K - $95K/yr

Engineering & Science Job Schedule: Full time Remote: Yes The opportunity Join Hitachi Energy's Service Business as a Field Service Representative, where you'll support either Generator Circuit ...

Enprotech Corp

Hydro Field Service Technician

OR · On-site +1

Liaison between customers and the American Hydro Project Manager and Project Engineer * Supervises assigned Field Service Technicians and Foreman and associated craft labor at a multi-shift union or ...

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Remote International Field Service Engineer information

What are some unique challenges Remote International Field Service Engineers face, and how can applicants prepare for them?

Remote International Field Service Engineers often encounter challenges such as navigating diverse cultures, managing time zone differences, and working independently in unfamiliar environments. Applicants should be adaptable, possess strong communication skills, and be comfortable troubleshooting issues without immediate on-site support. Building familiarity with virtual collaboration tools and developing a proactive approach to problem-solving can help candidates succeed in this dynamic role.

What is the difference between Remote International Field Service Engineer vs Remote International Field Service Technician?

AspectRemote International Field Service EngineerRemote International Field Service Technician
CredentialsBachelor's degree in engineering or related field, certifications often preferredTechnical diploma or associate degree, relevant certifications
Work EnvironmentOn-site at client locations worldwide, troubleshooting complex systemsOn-site at client sites, performing maintenance and repairs
Industry UsageCommon in high-tech, manufacturing, and industrial sectorsCommon in industrial, medical, and manufacturing sectors
Job FocusDesign, troubleshooting, and system optimizationMaintenance, repairs, and basic troubleshooting

The main difference between a Remote International Field Service Engineer and a Remote International Field Service Technician lies in their responsibilities and qualifications. Engineers typically handle complex system troubleshooting and design, requiring higher education and certifications, while technicians focus on maintenance and repairs. Both roles involve working internationally and remotely, but engineers often work on more advanced technical issues.

What is a Remote International Field Service Engineer?

A Remote International Field Service Engineer is a technical professional who provides installation, maintenance, troubleshooting, and repair services for specialized equipment or systems at client sites around the world. Unlike traditional field engineers, they often perform some tasks remotely using digital tools, but also travel internationally to work directly with customers when on-site support is needed. Their responsibilities typically include diagnosing technical issues, training client staff, and ensuring equipment operates efficiently. This role requires strong technical expertise, communication skills, and the ability to adapt to diverse environments and cultures.

What are the key skills and qualifications needed to thrive as a Remote International Field Service Engineer, and why are they important?

To thrive as a Remote International Field Service Engineer, you need a solid background in engineering or technical disciplines, experience with troubleshooting, and typically a relevant degree or technical certification. Familiarity with diagnostic tools, remote monitoring software, and common industry-specific systems is crucial for supporting equipment globally. Strong communication, cultural awareness, and problem-solving skills set top performers apart, especially when working independently across different countries. These abilities are essential for ensuring timely solutions, maintaining customer satisfaction, and adapting to diverse technical and cultural environments.
What are popular job titles related to Remote International Field Service Engineer jobs in Oregon? For Remote International Field Service Engineer jobs in Oregon, the most frequently searched job titles are:
What job categories do people searching Remote International Field Service Engineer jobs in Oregon look for? The top searched job categories for Remote International Field Service Engineer jobs in Oregon are:
What cities in Oregon are hiring for Remote International Field Service Engineer jobs? Cities in Oregon with the most Remote International Field Service Engineer job openings:
Remote International Field Service Engineer jobs near you

Field Service Engineer

Fortive

Portland, OR • On-site, Remote

Full-time

Re-posted 23 hours ago

Fortive rating

7.3

Company rating: 7.3 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

Job description

FSE I - Job Description
Position Location: Portalnd, Oregon - with 75% overnight travel
Under remote supervision, Advanced Sterilization Products' Field Service Engineer I is responsible for providing customer service solutions related to installation and validation of new ASP systems, planned and corrective maintenance of installed ASP systems, improving system utilization of installed systems, and supporting lifecycle management activities in assigned accounts for all products distributed or supported by Advanced Sterilization Products.
Responsibilities:
  • Partners with sales and clinical education field team to deliver customer-focused high value business solutions that drive customer loyalty and sustain ASP's install base. Able to work as a part of a cross-functional work group.
  • Manages all responsibilities of primary territory, including compliance and documentation requirements.
  • Performs the installation, operation, planned maintenance, repair, and modification of ASP systems within assigned territory.
  • Performs preventive maintenance and documents performance and maintenance records on equipment.
  • Work with leadership and customers and scheduling personnel to schedule all aspects of technical / service work required to support all products supported and serviced by Advanced Sterilization Products technical service division.
  • Provides support and responds to customers related to critical service.
  • Determines cause(s), troubleshoots, and performs corrective action as required.
  • Completes all assigned training and documentation requirements within assigned due dates.
  • May advise and assist in affecting design changes to improve equipment efficiency, quality and/or reduce cost of operation.
  • Devises project plans for the installation-planning phase of new equipment.
  • Manages customer expectations on a regular basis before & after various interactions to ensure customer satisfaction.
  • Completes all activities within the Service System through daily updates and documentation.
  • Completes all processing of RMA returns to support individual usage of supporting parts and equipment.
  • Manage personal "trunk" inventory and complete required audits to support thereof.
  • Provides guidance to Customers to include hospital Biomedical engineers along with Field Service Technicians and/or Representatives and assists when customer issues arise.
  • Provides feedback/suggestions for design improvement opportunity.
  • Beta site support/installation. Performs other duties assigned as needed.
  • This position requires on-call responsibilities, including weekend call coverage on a rotating basis.

Qualifications:
  • Minimum of 3 years of related work experience with Associate Degree.
  • Minimum of 5 years of experience in customer support/customer relations/technical support.
  • Minimum of 2 years customer service experience.
  • Minimum of 3 years of experience in a Field Service environment preferably in the electronics or medical device industry or minimum of 3 years of experience as a Biomedical Engineer in a hospital environment.
  • Demonstrate excellence in providing customer service.
  • Highly motivated to achieve top level customer satisfaction in all accounts.
  • Ability to perform successfully in a matrix/team environment utilizing excellent verbal and written communication, time management and teamwork skills.
  • Experience using office based and customized computer programs/applications for territory management and administrative activities.
  • Basic knowledge of office-based computer programs such as Word, Excel and Access, and their application in administrative activities.
  • Knowledge of service systems.
  • Knowledge of inventory management practices to maintain and account for parts inventory.
  • Basic understanding of business practices, processes, and associated costs of managing primary territory.
  • Knowledge of calibrated tools.
  • Able to lift 80 pounds to a height of four (4) feet; operate company vehicles; sitting/driving for long periods of time; excessive standing, bending, and stooping
  • Frequent air travel 50% of the time.

Preferred Qualifications:
  • 4+ years of work experience in a related Medical Device industry.
  • Experience working in a field service environment. MCP certification or equivalent.
  • Microsoft A+ certification or equivalent computer hardware certification.

Fortive Corporation Overview
Fortive's essential technology makes the world safer and more productive. We accelerate transformation in high-impact fields like workplace safety, build environments, and healthcare.
We are a global industrial technology innovator with a startup spirit. Our forward-looking companies lead the way in healthcare sterilization, industrial safety, predictive maintenance, and other mission-critical solutions. We're a force for progress, working alongside our customers and partners to solve challenges on a global scale, from workplace safety in the most demanding conditions to advanced technologies that help providers focus on exceptional patient care.
We are a diverse team 10,000 strong, united by a dynamic, inclusive culture and energized by limitless learning and growth. We use the proven Fortive Business System (FBS) to accelerate our positive impact.
At Fortive, we believe in you. We believe in your potential-your ability to learn, grow, and make a difference.
At Fortive, we believe in us. We believe in the power of people working together to solve problems no one could solve alone.
At Fortive, we believe in growth. We're honest about what's working and what isn't, and we never stop improving and innovating.
Fortive: For you, for us, for growth.
About Advanced Sterilization Products
ASP is a leading global provider of innovative sterilization and disinfection solutions, and a pioneer of low-temperature hydrogen peroxide sterilization technology.ASP's mission is to protect patients during their most critical moments. We support healthcare facilities in the fight to protect patients against hospital acquired infections, which are a leading cause of morbidity and mortality. ASP's products, which are sold globally, include the STERRAD system for sterilizing instruments and the EVOTECH and ENDOCLENS systems for endoscope reprocessing and cleaning.
We Are an Equal Opportunity Employer. Fortive Corporation and all Fortive Companies are proud to be equal opportunity employers. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity or expression, or other characteristics protected by law. Fortive and all Fortive Companies are also committed to providing reasonable accommodations for applicants with disabilities. Individuals who need a reasonable accommodation because of a disability for any part of the employment application process, please contact us at applyassistance@fortive.com.
Bonus or Equity
This position is also eligible for bonus as part of the total compensation package.
Pay Range
The salary range for this position (in local currency) is 51,300.00 - 85,700.00

What Fortive employees say

Pay

Hours and flexibility

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About Fortive

Sourced by ZipRecruiter

Fortive is a diversified technology company that operates across multiple industries, delivering innovative solutions and products that empower businesses to enhance their productivity and operational efficiency. With a strong portfolio of industry-leading brands, Fortive focuses on creating intelligent, connected devices and software that enable precise measurement, control, and optimization. Fortive's expertise spans various sectors, including industrial automation, transportation, healthcare, and retail. Through advanced technologies and solutions, Fortive help customers automate processes, improve quality and safety, and drive overall performance. Whether it's precision measurement instruments, sensing technologies, or software platforms, Fortive provides reliable and scalable solutions that meet the evolving needs of their customers.

Industry

Electrical equipment, appliance, and component manufacturing

Company size

5,001 - 10,000 Employees

Headquarters location

Everett, WA, US

Year founded

2016

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