Remote Interlock Device Customer Service Jobs (NOW HIRING)

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Job Description:

The Oregon State Police in Salem, Oregon is hiring for one (1) Full-Time, Permanent Administrative Specialist 2 position. This position will be in-office without the option for a remote or hybrid work schedule.

Studies have shown that people from underrepresented backgrounds are less likely to apply for jobs unless they believe they meet all the qualifications and preferred skills described in a job description. We are most interested in finding the best candidate for the job and recognize that candidate may be one who comes from a less traditional background. If you meet key qualifications for the job and believe you would be a good fit, we encourage you to apply; please use your resume and cover letter to address your qualifications and the preferred skills for this position.

If you are a current OSP AFSCME employee and you wish to receive preference as an internal applicant, you must apply in Workday by end of day on 08/19/2026. If you apply after this time, you will not receive internal preference, and your interview materials will be reviewed along with external applicants. This recruitment will remain open until 10/28/2026, or until filled, with application review dates occurring approximately every two weeks beginning 08/19/2026. We may close the announcement at any time after this date when we have received an adequate number of applications.

If you require an alternate format to complete the employment process, or to request a copy of the position description, please contact osp.recruiting@osp.oregon.gov and reference REQ-204713.

The salary listed is the non-PERS (Public Employee Retirement System) qualifying salary range. Prior to applying you should ensure all sections of your Workday Job History page is accurate and complete. This information is utilized during the pay equity analysis phase.

Summary of Job Duties:

In this position you will assist in running registrations, licensing, and fee collection portions of the Ignition Interlock Device (IID) Oversight Program, including: developing, revising, and implementing program procedures; supporting vendor and installer licensing systems, approvals, and administrative processes; coordinating with other OSP staff across Divisions, partner state agencies, and the IID vendor community; and advising stakeholders regarding licensing compliance and registration issues.

In this position you will report to the Patrol Services Division Operations Manager. You will assist the IID Program Lieutenant, Sergeant, and Field Compliance Troopers with administrative support for the statewide coordination and leadership of the IID Oversight Program. You will be responsible for monitoring and assisting in the establishment of Oregon Administrative Rules (OAR's) and updating of Oregon Revised Statutes (ORS's) for IIDs, and for communicating with private vendors that install and monitor IIDs in individual vehicles as ordered by the court system or the DMV.

Minimum Qualifications/Eligibility Requirements:

Three years of secretarial or administrative support experience that includes coordinating office procedures, preparing narrative and statistical reports, andadministrative data collection and analysis;

OR

An associate degree in general office occupations and two years ofsecretarial or administrative support experience that includes coordinating office procedures, preparing narrative and statistical reports, andadministrative data collection and analysis;

OR

An equivalent combination of education and experience

Preferred Skills:

• Proven ability to effectively articulate and exchange information through verbal and written communication with internal and external stakeholders while demonstrating a strong attention to detail.

• Demonstrated experience using Microsoft Word, Excel, Outlook, and databases for tasks such as auditing reports and performing quality assurance.

• Experience interpreting and applying policies, procedures, and/or statutes, particularly within a law enforcement environment.

• Ability to manage time effectively while working independently or collaboratively to achieve operational goals.

• Demonstrated experience providing excellent customer service to a diverse audience.

This recruitment announcement will be used to establish a list of qualified candidates to fill the current vacancy and may be used to fill future vacancies as they occur.

The use of outside resources such as Artificial Intelligence software during applicant skill assessments, examinations, and/or interviews is prohibited unless otherwise stated by the hiring agency. Unauthorized use of outside resources during the hiring process will result in disqualification.

Special Qualifications:

• Must be LEDS certified at the Inquiry and Entry levels, or able to obtain certification within 6 months of hire.

Selection Process:

The process will be comprised of the following evaluation assessment (subject to change).

• Interview

How to Apply:

Apply in Workday by the deadline listed above, failure to submit your application by 11:59PM of the above listed date will result in automatic disqualification of your application. You must submit a resume demonstrating your experience as it relates to the minimum qualifications for the position. In addition to a resume, you must submit a cover letter - no more than two pages in length - addressing how you meet the preferred skills for this position. Failure to attach a resume addressing the minimum qualifications and a cover letter addressing the preferred skills will result in disqualification of your application. Please submit these documents in either MS Word or PDF format.

This position is covered by an AFSCME Collective Bargaining Agreement. Current OSP AFSCME Local 896 employees who meet the minimum qualifications of this position will be given preference in the selection process. Current OSP employees should refer to the Filling of Vacancies policy for additional information.

The Oregon State Police does not offer visa sponsorships.

U.S. Veteran and/or Oregon National Guard Servicemember Status Designation:

Eligible veterans and Oregon National Guard servicemembers (current and former) who meet the qualifications of the position will be awarded candidate preference.

For more information, please visit Veterans Resources.

Additional Information:

Diversity, Equity, and Inclusion at OSP

Background Hiring Information

Employee Benefits

Pay Equity Information & Resources

What You Need to Know to Get the Job