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Remote Insurance Jobs in Helena, AL (NOW HIRING)

As an Insurance Associate within PNC's Midland organization, you will be based within the PNC ... This position may be eligible for remote work in select geographic locations, subject to approval ...

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Remote Insurance information

See Helena, AL salary details

$21.5K

$54.1K

$89.3K

How much do remote insurance jobs pay per year?

As of Aug 10, 2026, the average yearly pay for remote insurance in Helena, AL is $54,120.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,100.00 and $71,000.00 per year, depending on experience, location, and employer.

What are common challenges in a remote insurance and how can they be addressed?

Remote insurance professionals often face challenges such as maintaining consistent client communication across time zones, staying up to date with rapidly changing regulations, and ensuring the privacy and security of sensitive client data. To address these, it is important to establish clear routines, leverage secure digital tools, and proactively communicate availability with both team members and clients. Staying connected with your team through virtual meetings and ongoing training can also help you remain informed and engaged. With the right tools and a proactive approach, these challenges can be successfully managed for a rewarding remote insurance career.

What is a remote insurance?

A Remote Insurance job involves working in the insurance industry from a remote location, typically from home. Roles can vary and may include sales, claims processing, underwriting, customer service, or adjusting. Professionals use digital tools to assess policies, handle client inquiries, process claims, and manage risk assessments. These jobs require strong communication skills, knowledge of insurance policies, and the ability to work independently. Many insurance companies offer remote positions to improve flexibility and reach a broader talent pool.

What skills and qualifications are needed for a remote insurance?

To excel in a Remote Insurance role, you need a solid understanding of insurance products, policy management, and compliance regulations, often supported by previous insurance experience or relevant certification (such as a state insurance license). Familiarity with CRM software, digital document management systems, and secure communication platforms is essential. Strong organizational skills, self-motivation, and the ability to communicate clearly and empathetically with clients set top performers apart. These skills are important to ensure effective client support, regulatory compliance, and productivity in a fully remote environment.

What are the most commonly searched types of Insurance jobs in Helena, AL? The most popular types of Insurance jobs in Helena, AL are:
What job categories do people searching Remote Insurance jobs in Helena, AL look for? The top searched job categories for Remote Insurance jobs in Helena, AL are:
What cities near Helena, AL are hiring for Remote Insurance jobs? Cities near Helena, AL with the most Remote Insurance job openings:
Infographic showing various Remote Insurance job openings in Helena, AL as of August 2026, with employment types broken down into 56% Full Time, and 44% Part Time. Highlights an 100% Remote job distribution, with an average salary of $54,120 per year, or $26 per hour.

Licensed Insurance Representative - Remote

Teleperformance USA

Birmingham, AL • Remote

$37K - $51K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 23 days ago


Job description

Category : Customer Service/Support

As a Licensed Insurance Specialist, Seasonal, you will serve as a primary point of contact for our clients, managing inbound and outbound communications with professional excellence. Utilizing a suite of web-based tools, you will efficiently resolve inquiries to ensure a seamless and positive customer experience. This role is ideal for individuals passionate about service delivery in a high-velocity environment.

Application Deadline: Ongoing until positions are filled.

To apply, please visit the TP Careers site at https://www.tp.com/en-us/careers.

Currently, employment is restricted to residents of the following states: AL, AR, AZ, DE, FL, GA, IA, ID, IL, IN, KS, KY, LA, MD, ME, MI, MN, MO, MS, MT, NC, ND, NE, NJ, NM, NV, OH, OK, PA, SC, SD, TN, TX, UT, VA, WI, WV, WY.

About TP

TP is a leading global provider of digital business services. We partner with the world's most prominent brands to optimize operations through advanced technology and sustainable business practices. With a global workforce of 500,000 across 300 languages, we are a force for good in our communities and for our clients.

Benefits of working with TP include

TP offers benefits to you and your family. Eligible team members can take advantage of our comprehensive health benefits, which may include medical, vision, and dental.

We invest in and prioritize the mental health and well-being of our team members by providing resources, including Employment Assistance Programs, space in the form of health and personal time off (HPT), and leave programs as eligible.

We offer benefits and tools to help our team members and their families for their financial future. This includes offering competitive 401(K) plans, life insurance, supplemental medical coverage, critical care insurance, pet insurance, FSA plans, and retailer discounts.

Career Growth and Culture

At TP, we prioritize a culture of inclusion and diversity where every employee feels valued. We provide a platform for limitless career advancement, fostering an environment where ambition and high performance lead to long-term success. 

TP is committed to supporting those who serve. We welcome applications from active-duty service members, veterans, and military families. 

Equal Opportunity Employer 

TP is an Equal Opportunity Employer. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. 

If you require reasonable accommodation during the application process, please contact us at 877-877-3944 or contact us here.  Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation-related requests.

Your Responsibilities

As a customer service representative, you will be responsible for finding innovative ways to respond to varying questions, issues, and concerns.

  • Connect with customers via phone/email/chat/and or social media to address their questions and/or concerns.
  • Calmly attempt to resolve and de-escalate any issues.
  • Escalate interactions when necessary and appropriate.
  • Respond to requests for assistance and/or possible processing payments.
  • Track all call related information for auditing and reporting purposes.
  • Provide feedback on call issues.
  • Upsell if required.

We’re looking for fearless people – people who are inspired to deliver only the best in all that we do.

Qualifications:

  • Possess  home state Life & Health Insurance License.
  • High School Diploma or equivalent.
  • Minimum of 6 months of customer service experience.
  • Must be 18 years of age or older.
  • Ability to type at least 25 words per minute.
  • Comfortable with desktop computer systems and have general knowledge of Windows-based systems.
  • Customer service and/or sales experience preferred.
  • College degree preferred but not required.

Key Competencies:

  • Process Excellence: Demonstrate commitment to following established procedures and be customer service driven.
  • Collaboration: Proven ability to collaborate effectively with team members, supervisors, and support departments to resolve customer issues and achieve performance goals.
  • Communication: Outstanding communication, listening, and analytical skills.
  • Organizational Skills: Strong organizational and problem-solving skills.
  • Emotional Intelligence: Ability to prioritize tasks and work well under pressure while remaining focused.
  • Open-Mindedness: Open-minded approach to feedback, evolving policies, and working within a structured schedule that includes a variety of shifts.
  • Critical Thinking: Sharp critical thinking skills, enabling quick analysis of customer issues and thoughtful, informed decision-making.
  • Solution-Oriented: Proactive approach to problem-solving with a focus on creating a positive customer experience.

Work from Home Requirements

  • Internet Requirements:
    • A dedicated workspace located near your router to support a hardwired Ethernet connection (minimum 15 Mbps download/10 Mbps upload, ISP under 50ms).
    • Internet connections cannot be Satellite, Mobile Data (5G, 4G, 3G hotspots), P2P or VPN 
    • Proof of internet speed required