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Remote Insurance Rater Jobs in Oak Park, IL (NOW HIRING)

Sentry Insurance

Account Executive

Chicago, IL · Remote

$105K - $139K/yr

Self-discipline and ability to thrive in a remote work environment * Ability to multitask ... mutual insurance companies in the United States. We're rated A+ by A.M. Best, the industry ...

C4 Technical Services

Be Seen First

Member Services Specialist - Remote

Chicago, IL · Remote

$18/hr

... Rate: $18.00 per Hour Important Dates * Onboarding: OCT / NOV Position Overview C4 Technical ... insurance industry experience. * Certified Pharmacy Technician (CPhT) certification. * College ...

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All JobsInsurance Rater JobsRemote Insurance Rater JobsRemote Insurance Rater Jobs in Oak Park, IL

Remote Insurance Rater information

What does a remote insurance rater do?

A Remote Insurance Rater is responsible for evaluating insurance applications and calculating premiums based on risk assessment guidelines, but they perform their work from a remote location rather than an office. They review data such as client history, coverage requests, and relevant financial or personal information to determine the appropriate insurance rate. Their work ensures that premiums are fair and aligned with company policies and regulatory requirements. Remote Insurance Raters typically use specialized software and communicate with agents or clients via phone or email.

What are the key skills and qualifications needed to thrive as a remote insurance rater?

To thrive as a Remote Insurance Rater, you need strong analytical abilities, attention to detail, and typically a background in insurance or a relevant certification such as the Associate in Personal Insurance (API). Familiarity with rating software, policy management systems, and spreadsheet tools like Excel is usually required. Excellent written communication, time management, and problem-solving skills help remote raters collaborate effectively and process applications efficiently. These skills and qualifications ensure accurate policy rating, minimize errors, and support seamless remote workflow in the insurance industry.

What are some common challenges faced by remote insurance raters and how can they be addressed?

Remote Insurance Raters often encounter challenges such as interpreting complex policy language, maintaining accuracy while reviewing high volumes of applications, and staying updated on varying state regulations. To address these, it's important to develop strong attention to detail, utilize digital tools for efficient document management, and participate in regular training sessions. Clear communication with underwriters and other team members is also key to resolving ambiguous cases and ensuring consistency across ratings.

Are remote insurance rater jobs legit?

Remote insurance rater jobs are legitimate positions that involve evaluating insurance applications and risk factors from home. They typically require attention to detail, good communication skills, and sometimes specific industry knowledge or certifications. As with any remote job, it is important to verify the employer's credibility before applying.

What is the best insurance company to work for remotely?

For remote insurance raters, companies like State Farm, Progressive, and Liberty Mutual are known for offering remote positions with flexible schedules and competitive pay. These companies often provide training, require strong attention to detail, and may prefer candidates with relevant insurance or rating experience.

What are popular job titles related to Remote Insurance Rater jobs in Oak Park, IL?

For Remote Insurance Rater jobs in Oak Park, IL, the most frequently searched job titles are:

What cities near Oak Park, IL are hiring for Remote Insurance Rater jobs?

Cities near Oak Park, IL with the most Remote Insurance Rater job openings:

Remote Insurance Rater jobs near you

Customer Service Representative II (Remote)

American Medical Association

Chicago, IL • On-site, Remote

$23.63 - $30.83/hr

Full-time

Medical, Life

Re-posted 7 days ago

Job description

Customer Service Representative II (Remote)
Remote - FL, IL, IN and WI
AMA Insurance (AMAI) offers life, health and disability insurance at affordable and exclusive rates to help doctors achieve a healthy and secure financial future. AMAI is part of the American Medical Association (AMA), a nonprofit, and the nation's largest professional Association of physicians. We are a unifying voice and powerful ally for America's physicians, the patients they care for, and the promise of a healthier nation. To be part of the AMA is to be part of our Mission to promote the art and science of medicine and the betterment of public health.
At AMA, our mission to improve the health of the nation starts with our people. We foster an inclusive, people-first culture where every employee is empowered to perform at their best. Together, we advance meaningful change in health care and the communities we serve. We encourage and support professional development for our employees, and we are dedicated to social responsibility. We invite you to learn more about us and we look forward to getting to know you.
We have an opportunity for a remote Customer Service Representative II our AMA Insurance team. This role supports customer experience goals and meets or exceedsexpectations for routine and specialized sales, claims, and service supportfor AMA physician and Third Party Administration (TPA) businesslines. Responds to inbound and written correspondence forall insurance products offered by AMA Insurance, and TPA Businesslines in a manner that will retain current certificateholders, increase our customer base and promote AMA membership.Engages callers to build and maintain a strongreputation and forge a lasting relationship. Achieves exceptionalresults for our customers and colleagues.
RESPONSIBILITIES:
Customer Support & Issue Resolution
  • Answer all inbound calls in accordance with Department standards and monitoring guidelines.
  • Provide information regarding benefits, eligibility, plan provisions, premium billing, customer conservation, cross selling and upselling for all insurance plans.
  • Identify and escalate priority or problem issues. Follow up on customer calls when necessary. Create opportunities to transfer callers to partners for telesales opportunities.
  • Respond to all correspondence within department standards for quality, productivity and timeliness.
  • Meet or exceed production standards by processing changes to our Administration System, including personal and coverage information and send confirmation documents to the caller when needed.
  • Handle integrated sales, claims, and service interactions across AMAI insurance plans.
  • Answer and resolve inquiries regarding technical details including benefits, eligibility, plan provisions, premium billing, and certificate changes.
  • Demonstrate strong problem-solving skills when resolving complex or escalated customer issues.

Operations & Special Projects
  • Support business operations through participation in special projects as assigned by the Customer Service Supervisor.
  • Contribute to process improvements and operational efficiencies.
  • Assist in documenting workflows and service processes to support consistency and quality.

May include other responsibilities as assigned
REQUIREMENTS:
  1. High school diploma or equivalent education required.
  2. Minimum of 2+ years' experience in life or health insurance required.
  3. Health or Life insurance license preferred.
  4. Demonstrated experience working in a high-volume customer service call center.
  5. Excellent telephone skills including proper telephone technique, multitasking skills, and ability to control the call.
  6. In-depth understanding of customer service and premium billing transactions required.
  7. Demonstrated experience handling customer issues, including technical and financial related issues.
  8. Strong knowledge of insurance products, benefits administration, or third-party administration services preferred. Health insurance knowledge preferred.
  9. Excellent verbal and written communication skills with a high level of professionalism.
  10. High level proficiency with call center systems, telephony platforms, and personal computers.
  11. Advanced proficiency in Microsoft Office Suite (Word, Excel, Access, PowerPoint) and database systems.
  12. Ability to provide technical support for online tools, systems, and customer-facing platforms.
  13. Strong business process skills, including the ability to document, monitor, and improve workflows.
  14. Excellent planning, organization, and time management skills with the ability to manage multiple priorities in a fast-paced environment.

This role is a non-exempt position and the hourly range for this position is $23.63 - $30.83. This is the lowest to highest rate we believe we would pay for this role at the time of this posting. An employee's pay within the salary range will be determined by a variety of factors including but not limited to business consideration, geographical location, as well as candidate qualifications, such as skills, education, and experience. Employees are also eligible to participate in an incentive plan. To learn more about the American Medical Association's benefits offerings, please click here.
We are an equal opportunity employer, committed to diversity in our workforce. All qualified applicants will receive consideration for employment. As an EOE/AA employer, the American Medical Association will not discriminate in its employment practices due to an applicant's race, color, religion, sex, age, national origin, sexual orientation, gender identity and veteran or disability status.
THE AMA IS COMMITTED TO IMPROVING THE HEALTH OF THE NATION
American Medical Association logo

About American Medical Association

Sourced by ZipRecruiter

Founded in 1847, the American Medical Association (AMA) is the largest and only national association that convenes 190+ state and specialty medical societies and other critical stakeholders. Throughout history, the AMA has always followed its mission: to promote the art and science of medicine and the betterment of public health. As the physicians’ powerful ally in patient care, the AMA delivers on this mission by representing physicians with a unified voice in courts and legislative bodies across the nation, removing obstacles that interfere with patient care, leading the charge to prevent chronic disease and confront public health crises, and driving the future of medicine to tackle the biggest challenges in health care and training the leaders of tomorrow.

Industry

Health care and social assistance

Company size

1,001 - 5,000 Employees

Headquarters location

Chicago, IL, US

Year founded

1847

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