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Remote Insurance Case Management Jobs in Calgary, AB

Ndax Canada Inc.

Head of Product Management

Calgary, AB · On-site +1

Life Insurance. * Paid Time Off. * Potential Equity or Stock Option Plan. * Training & Development ... Modern offices with cutting-edge technology (or remote options for qualified candidates). * Free ...

Clio

Staff Product Marketing Manager

Calgary, AB · Remote

We are also open to remote candidates across Canada or the U.S . This role is a 12-17 month fixed ... Direct experience marketing accounting, bookkeeping, billing, or financial-management software ...

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All JobsInsurance Case Management JobsRemote Insurance Case Management JobsRemote Insurance Case Management Jobs in Calgary, AB

Remote Insurance Case Management information

What is remote insurance case management?

Remote insurance case management involves overseeing and coordinating insurance claims or cases from a remote location, often working from home or another off-site setting. Professionals in this role assess client needs, communicate with policyholders, healthcare providers, and other stakeholders, and ensure that cases are processed efficiently and in compliance with regulations. Technology and secure software platforms are used to track cases, maintain documentation, and facilitate virtual communication. This role is common in health, disability, and life insurance, and requires strong organizational, communication, and analytical skills.

What are the key skills and qualifications needed to thrive as a remote insurance case manager, and why are they important?

To thrive as a Remote Insurance Case Manager, you need a solid understanding of insurance policies, claims processes, and case management principles, typically supported by a relevant degree or insurance certifications. Familiarity with case management software, claims processing systems, and secure communication platforms is essential. Excellent organizational skills, attention to detail, and strong written and verbal communication make someone stand out in this role. These skills ensure accurate, efficient handling of cases, effective client support, and compliance with regulatory standards in a remote environment.

What are some common challenges faced in remote insurance case management, and how can they be addressed?

Remote insurance case managers often face challenges such as coordinating care and communication across multiple stakeholders, managing large caseloads, and ensuring timely follow-ups without in-person interactions. To address these, it’s important to utilize robust digital tools for secure documentation and communication, establish clear routines for regular check-ins with clients and providers, and stay organized with task management software. Proactive communication and collaboration with both internal team members and external partners are key to overcoming the distance barrier and ensuring high-quality case management.

What is the difference between Remote Insurance Case Management vs Remote Insurance Claims Adjuster?

AspectRemote Insurance Case ManagementRemote Insurance Claims Adjuster
CredentialsTypically requires insurance or case management certificationsRequires claims adjusting licenses or certifications
Work EnvironmentCoordinate with clients, providers, and insurers to manage casesEvaluate and settle insurance claims, often reviewing documentation
Industry UsageUsed across health, auto, and property insurance sectorsPrimarily in auto, property, and health insurance claims
Search & Comparison IntentPeople seeking case management roles or servicesPeople comparing claims adjusting roles or careers

Remote Insurance Case Management involves coordinating and managing insurance cases, focusing on client advocacy and case resolution. In contrast, Remote Insurance Claims Adjusters evaluate and settle insurance claims by reviewing evidence and documentation. Both roles require industry-specific certifications and are integral to the insurance industry, but they serve different functions within the claims process.

What are popular job titles related to Remote Insurance Case Management jobs in Calgary, AB?

For Remote Insurance Case Management jobs in Calgary, AB, the most frequently searched job titles are:

What job categories do people searching Remote Insurance Case Management jobs in Calgary, AB look for?

The top searched job categories for Remote Insurance Case Management jobs in Calgary, AB are:

Remote Insurance Case Management jobs near you
Infographic showing various Remote Insurance Case Management job openings in Calgary, AB as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 19% Part Time, and 5% Contract. Highlights an 86% Physical, 2% Hybrid, and 12% Remote job distribution.

National Training Manager - Automotive F&I

Calgary, AB • Remote

Safe-Guard Products International LLC
Motor Vehicle Manufacturing • 501 - 1,000 employees
Learn more about Safe-Guard Products International LLCexternal

CA$115K - CA$155K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 19 days ago

Job description

Please do not respond to direct messages with your personal information. All job applications and your sensitive, personal information should only be submitted via our official job platform.

Job Title: National Training Manager (Bilingual - French/English) 

Location: Remote –Canada (w/Travel)

Company Overview:

Safe-Guard Product International serves Original Equipment Manufacturers (OEMs), top retailers, and independent agents in the automotive finance and insurance industry with the leading Protection Products Platform. Our platform delivers innovative protection products and solutions that protect consumers from the perils of ownership, while providing Finance & Insurance professionals the tools to ignite scalable and sustainable business growth. Safe-Guard’s success is driven by over 850 employees, who serve more than 12,000 dealers and support contract holders across the U.S. and Canada.

For 30 years and counting, our team continues to transform the motor vehicle space, earning a stellar reputation from our partners and peers by providing: 1) the highest quality protection products in the industry, 2) a broad platform of branded product, technology, marketing, and training solutions, and 3) an unwavering commitment to uncomplicated care and customer service.

Job Overview:

The National Training Manager supports Agents, OEM, Consolidator, and other related dealership personnel and field staff by providing Safe-Guard and branded F&I Training.

Job Responsibilities:

  • Support all assigned client training requests.
  • Deliver training through a variety of mediums: University / Academy classes, Train the Trainer classes, Virtual Webinars, etc.
  • Coordinate with Safe-Guard Sales and Marketing Team, Agents, Field Staff, OEM, and Consolidators for training dates and topics.
  • Lead sessions that teach the F&I interview / menu sales process as a Subject Matter Expert (SME) for F&I training development.
  • Assist in the content development for new and existing training curriculum.
  • Facilitate training events nationwide including:
    • Multi-day training workshops (e.g., "Performance Workshops")
    • Train-the-Trainer workshops
    • Ride-along and In-dealership coaching sessions
    • One-Day/Half-Day Training Events
    • Virtual Training
  • Consultant for new projects & initiatives (LMS, new curriculum, etc.).
  • Training liaison to field teams.
  • Acts as dealership SME for external/internal training content development.
  • Updates training materials as needed.
  • Training Project Liaison.
  • Reports to Sr. National Sales Director, Canada.

Job Requirements:

  • 5+ years of experience as a Trainer and F&I Manager.
  • Ability and willingness to travel approximately 50% or more.
  • Bilingual with the ability to read, write, and speak BOTH English and French in a business setting.
  • Must be 100% Fluent in Both English and French.
  • Problem solving skills while maintaining a positive attitude.
  • Ability to use multiple platforms to deliver content remotely.
  • Outstanding time management and organizational skills.
  • Ability to facilitate a session training F&I products & process.
  • Professional automotive industry recognitions, certifications, or awards is a plus.
  • Must be authorized to work in Canada.
  • Must be able to successfully pass a background check.

Company Benefits: 

  • Auxiliary Medical, Prescription, Dental, and Vision Insurance
  • Registered Retirement Savings Plan
  • Long-Term Disability Insurance
  • Life Insurance
  • Pet Insurance
  • Paid Holidays and Paid Time Off
  • Employee Referral Program
  • Employee Assistance Program
  • Wellness Programs
  • Paid Community Service Opportunities
  • Tuition Reimbursement Program
  • Ongoing Training & Personal Development
  • And More!

Safe-Guard Products International is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to age, race, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, marital status, disability or protected veteran status, or any other status or characteristic protected by federal, state, or local law.

Artificial intelligence may be used to screen, assess, or select applicants for this position